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Customer Ratings & Reviews

Your price for this item is $379.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 170 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 170 reviews
  • Rated 3 out of 5 stars

    Average product, not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound quality. Good for office meetings and listening music but not worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones that I got on discount from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Works well with my android phone for making calls on the go amd listening to music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, buggy software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and I like Sonos as a brand, but there have been super buggy (particularly when trying to connect to PC).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but don’t think it’s worth the price point. Sound is good but not as good as Bose and anc is not as good either. But nice color and build

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones of 2024 , I have a greater experience also with Best Buy I’m super happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly an amazing set of headphones. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investigation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well with my existing sonos systems. Now can enjoy the musicand tv shows when kids are asleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy made very easy to purchase the Sonos Ace headphones. I was able to get a great deal by purchasing an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still love Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth feel to The touch Was still able to hear noise while on aircraft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected SONOS made a great product except for compatibility with current software on older versions of sound bars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and perfect condition to my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasnt a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe next time I will try black but the white were cheap looking. Music sounded great through. Noise cancellation was just alright. Airpod Max did better in that regard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice comfort but meh sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable, but the lack an “exciting, blow you away” type sound that should be expected for the price range. I ended up quickly returning them.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback on the Sonos Ace headphones. We are sorry to hear that they didn't meet your expectations in terms of sound quality, especially considering their price point. Your comfort is important, but we understand that the audio experience should also be exceptional.

      We strive to provide a product that not only feels good to wear but also delivers the immersive sound quality our customers anticipate. We appreciate your input, as it helps us identify areas for improvement.

      If you're open to it, we would encourage you to explore other options within our product range that might better suit your audio preferences. If you have any further questions or need assistance in finding a different product, please don’t hesitate to reach out at support.sonos.com. Thank you for giving the Sonos Ace a try, and we hope to serve you better in the future! john.milton

  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantasitic product. I had a bose set many years ago. I like this one much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product and price at Best Buy and a worth buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ace vs xm5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product much better than xm4! Very good bass and amazing look!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Just too expensive

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not incredible sound quality, and great noise cancellation, as well as the best transparency mode that’s not by Apple. In a world without the XM5s or AirPods Max it would be a go to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better than AirPods Max + cheaper than them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Sometimes takes a min to connect, but the zipper on my case broke within 1 week.

    I would recommend this to a friend