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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 488 reviews
  • Rated 5 out of 5 stars

    Ace +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ Outstanding battery life. Amazing noise cancelling. Superior sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a whole Sonos setup and really love it. Sometimes I wake up early and want to watch tv. So I bought these to not disturb anyone. Really great set. Sounds like surround sound through headphones. I bought these as an open box item through BB. Came in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality for a open box. Software is a little wonky tho. Very good music wuality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones of 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic! Lightweight, and integrates with my existing system.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the glowing review! We are happy that Sonos Ace delivered! john.milton

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable even wearing it long periods of time, and excellent sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and comfort. Best in noise cancelling. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not for everyone. Some might not like the sound profile. I love how it sounds. The best part is the integration with the Sonos Arc, swapping between the sound bar and headphones work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Sleek, stylish and most importantly excellent sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone with punching bass. And good part is that it had has a great battery backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Noise cancelling is very good. The battery life is long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud is beautiful if its clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clean. Regadless what we are liatening to. The cost is worht the expiernce.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not good for music, more for tv

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for music, not too bad, lacks bass. for watching videos, phenomenal, get's all the sounds for immersive experiences. there's somewhat lag if you connect to a computer though.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Glad to hear you are enjoying Sonos Ace. Here are a few tips to get you the best experience. If you find the bass lacking for music, you might consider experimenting with the EQ settings if available, or even trying different audio sources to see if there’s any improvement. For the lag issue with computer connectivity, ensuring drivers are updated and using a direct connection method (if possible) might help mitigate the problem. I hope this helps! john.milton

  • Rated 5 out of 5 stars

    If you own a Sonos Soundbar, You Need These!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are already many reviews on these over-the-ear headphones but my reason for writing this review is to all of you who own or are planning to own a Sonos Soundbar. The Sonos Ace have a very unique feature that you will love if you ever want to watch TV and or listen when others are wanting to sleep, read or just not be bothered by your viewing/listening. The TV “Swap” feature via the press of one button silences your TV Sounbar and redirects the audio to your Sonos Ace Headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive had. Bass is anszing and the highs are sharp. Never really knew what that meant when i saw similar descriptions but with these headphones i feel abd notice a huge difference. Comparing them to my apple airpod Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfortable fit, high quality, great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great, anc is amazing, however if you turn the lows up a hair to much the driver will over extend and cause a rattling noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones, an even better gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for a friend! I've heard nothing but rave reviews on these Sonos headphones! They also have the Sonos Home Theatre set up so as an audiofile and fan of Sonos, they are very pleased! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones because they're comfortable to wear for long periods of time. They also work with all of Sono's sound bars. FYI, it takes a while to set up or connect to my Sonos soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never heard before sounds and noise canceling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed loud music but not headphones… pods didn’t work well so speaker on my phone was it until ace came out and being a fan of Sonos I wanted to try! I hear sounds that I can’t hear through my other speakers using the Sonos Ace, and the noise canceling is an awesome feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and and noise canceling is great. Great quality great product. I love them.

    I would recommend this to a friend