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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 490 reviews
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. Noise Cancellation works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It takes me to another world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! Noise cancellation is the best, compared to other similar headphones in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these they sound amazing! I was trying to find something different on the market and these just appeared to be one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best headphones i have owned. They are great by themselves, especially with the newest updates (June 2025). The Sonos bar swap feature is a nice touch for those who have a Sonos soundbar.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Over hyped and rated

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. The app is not very intuitive as compared to Sony or Bose. I had an issue with Right Ear static that a lot of other users are having. I went ahead and returned them to get the Bose Quiet Comfort Ultras which have better noise cancelling and the app works better.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It's disappointing to hear that the Sonos Ace headphones didn't meet your expectations and that you experienced issues with static in the right ear. There has since been an update to the headphones that has addressed this concern. We look forward to one day making you a Sonos Ace customer! john.milton

  • Rated 3 out of 5 stars

    Built and sounds like a tank.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average headphones, 2 band eq, mediocre sound quality. Build quality is great btw

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ACE unit did not ace it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work by design. The operations is effective and easy except when i change modes from listening to TV to music. Then it is easier to shut the system down and start over. I was expecting better quality sound when listening to music than I get considering the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but kinda pricy. I returned just because i realized I'm more of an earbud kinda guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item.The music sounds great through the headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not great for music

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not great unfortunately. The bass is weak and even when I increase it to max, it still is lacking that oomph I need from over the ear headphones. The switching from my arc to the headphones was great though! My favorite are the Bose quiet comfort ultra with immersive audio on.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It sounds like you found the Sonos Ace lacking in bass and overall sound quality compared to what you were expecting from over-ear headphones. However, it's good to hear that you appreciated the ease of switching between your Sonos Arc and the headphones. Happy we were able to make your home theater experience even more immersive! Keep on the look out for latest feature drops and updates to Sonos Ace via our website.Thank you again for the review! john.milton

  • Rated 5 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with amazing noise cancellation. The quality of construction is an advantage versus other headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but fit is tight and ANC is not as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are headphones with an incredible sound and so far they are my favorites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New King of ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones in the market — I still think the Bowers’s Wilkins Px7 and above sounds a bit better. However, the ANC on the Sonos is better than the WH Sony Series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best period

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best headphones on the market! Esp uf you have sonos arc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these headphones. They have excellent sound quality and noise cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. My skullcandy headphones sound way better. Sonos needs eq ability. Not worth the high price in my opinion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall quality, sound quality is relative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product was definitely high. However, I was not impressed by the sound quality. While it was very good, it wasn’t what I needed for my music studio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos fanatics rejoice! Others may find better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive with Sony and Bose, but doesn’t stand out unless you’re in the eco system. Pros - Good Mids and Bass but the highs are lacking in my opinion. -tactile buttons for everything! It really does make a difference when using them daily -USB C fast charge -the connection to the Sonos system is very good. If you’re not in the Apple system but you want the same feeling of connecting to any media device on your TV then you will love it. Cons - Highs are missing and could be better -bulky for travel and doesn’t compact as well -Odd issue of turning on when charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is simply amazing, the app is friendly to adjust audio if you want it and they are really light, adjust perfectly, to your head is the new ANC royalty

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your positive experience with Sonos Ace! We're thrilled to hear that you're enjoying the powerful bass, user-friendly app, and comfortable fit. Your feedback about the ANC is greatly appreciated. If you have any more insights or questions, feel free to let us know! john.milton