Customer Ratings & Reviews

Overall these headphones are high quality noise canceling headphones with a couple extra Sonos integration features via the app and integration with the Arc soundbar. I have several Sonos products in the house including sound bars. They consistently work well and have good sound with minimal fuss. These headphones are no different but they fall a bit short of feeling fully “Sonos”. Unboxing and initial impressions The headphones come well packaged in almost all cardboard recyclable packaging. A soft zippered case is included and the ear cups rotate sideways to fit nicely in. The build quality is well made but not as high as AirPods Max, but still certainly well made. They feel comfortable on the head and well balanced. They feel light weight. App and connectivity I found the headphones easy to set up with the Sonos iOS app. On your phone though, they use bluetooth like Bose or Sony headphones. They don’t use Sonos usual apple Airplay for Wifi Streaming. In practice that doesn’t matter much but it makes them feel like a more separate product. Some people may prefer this anyway - just something to keep in mind. The app was recently redesigned. There seems to be some fuss about it online, but I don’t have any issue with the new app. Sound quality. These headphones have a good sound but will not wow an audiophile. The sound is clear with good bass and vocals, but the sound is lacking some detail. I’d put the overall sound quality lower than Apple AirPods Max and very slightly worse than bose quiet comforts, but that’s not necessarily a bad thing. They are well catered to movie watching and general music listening and are not fatiguing to listen to at all. Of course, the sound can be tweaked a bit with the App EQ settings. Noise Canceling/Aware mode The noise canceling and Aware mode are quite good. I was impressed with how well both of them worked. It is certainly up there with the best of the competition. Arc sound swap I tried out the sound swap feature with the Sonos Arc. It worked perfectly with no issue. It works via the app or the button on the Ace headphones. This is probably the killer feature of these headphones for those who want it. Now you can easily play whatever audio is playing on the Arc via the headphones with a simple button push. I can see this feature being extremely useful for some people. Other Usability Considerations Battery life appears to be quite good. Sonos advertises 30 hours and although I wasn’t able to test it precisely, I see no reason to doubt their claims. Conclusion I would recommend these headphones to a person who would benefit from the Arc sound swap feature, especially if you do not already own a pair of over the ear noise canceling headphones. The sound may not impress an audiophile but many people will find the sound pleasing and clear with good vocals and bass. I’d also recommend them to a person who wants something that works with the Sonos App and Ecosystem, even if it’s not using Airplay or wifi streaming. If you already own a pair of noise canceling over the ear headphones and are mainly interested in the highest audio quality, you won’t be missing much with these.

Worked great for 1 year and 4 months of occasional use in the office. Wont charge, wont default, no lights even trying a known good charger and 3 separate known good cords.

Amazing product much better than xm4! Very good bass and amazing look!

I purchased these to pair with my Arc Ultra, specifically for late night use when the family is asleep.

I have no words, truly amazing. Really worth the price.

My husband loves them. He uses them for work and home.

I might have gotten a defective piece for that reason I returned. I found the sound little hallow and not to the likes of Bose QC or Sony XM5. One push switch to connect to your existing sound system felt magical

They are better than AirPods Max + cheaper than them.

Good but not incredible sound quality, and great noise cancellation, as well as the best transparency mode that’s not by Apple. In a world without the XM5s or AirPods Max it would be a go to.

Very disappointed the headphones do not work through WiFi and very limited use in the Sonos system. The sound is great but should be able to use same as any other Sonos speaker.

Based on reviews I’ve seen this product is kind of hyped. But didnt meet my expectations interma of quality and comfort.

Love the headphones. Sometimes takes a min to connect, but the zipper on my case broke within 1 week.

Bought excellent condition open box. Was supposed to have all accessories but didn’t have the charger or case. Store employee told me “well you can buy them new instead if you want”. Returned and did not replace because I did not find them to be worth the hassle or frustration.

I am a big Sonos fan. I have at least one speaker in each room of my house with 3 5.1 setups. This is the first product I’ve been disappointed with.

Bought them and took them back 2 hours later . If you like the features then great , like the tv to headphones was cool , and for movies it was alright but for Music . It was a joke. like 0 bass and all highs.

Soundbar by sonos not recognize. Great as phone and Apple music sound. Wont connect to soundbar at all.

Decent sound but does not compare to AirPods Pro. Great for anyone in the Sonos eco system

I have quite a few of the Sonos products whether it’s for outdoors my living room, so I assume that headphones are gonna be as equal quality. If not even better, but totally a let down. I do not recommend based off of their other equipment.

Sonos headphones: Average sound quality, basic features—decent but underwhelming for the price range.

I got it last month but alresdy having sound issues, iv used them a couple times but tje sound seems to cut off from left side