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Customer Ratings & Reviews

$368.99
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The comparable value is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 576 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 576 reviews
  • Rated 4 out of 5 stars

    comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit ok bass adjustments with software ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my AirPod maxes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing and sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound. Light weight on the ears. Cover the ears perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another hit from Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new product launch from Sonos. I have multiple Sonos device and I value everyone of them This headset certainly does not disappoint. From packaging, price, construction quality, and sound is awesome. I don’t think it is far above notch from its competitors like Bose or Apple. But at the same time it is also at par with its competing products. I’d recommmend to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ACE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling I have tried. Love the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Apple wished they had done.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Ace is just what the Airpod Max wanted to be. These are more comfortable and sound amazing. The integration with the Arc is also fantastic with no need to go to a bluetooth menu to connect to your tv. Just a push of a button on the headphones. Homerun Sonos!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonosssss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound - little hard to make a decision between this or AirPod max - Sonos is lighter and volume is higher- by far .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shines in comparison to AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very obvious the people at Sonos were paying attention to the market, because they fixed everything that the AirPod Max headphones got wrong. I have used the AirPods Max since they were first introduced almost 3 years ago and enjoyed them a lot. The AirPods Max sound great, the controls work perfect, BUT they just aren't very comfortable and they're a little on the heavy side. The Sonos are very light, have very little clamping tightness on your head. You can hardly even tell you're wearing them even after almost 2 hours. The controls are easy to figure out without thinking about them. I like how they have a real power button and it's on the opposite side from the rest of the controls on the headphones so you don't get it confused with the volume and noise cancellation buttons. I will definitely be keeping these and using them every day!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your glowing feedback on Sonos Ace! It's great to hear that they meet your comfort and usability needs so well. If you have any questions or need further assistance, feel free to reach out. Enjoy! john.milton

  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best head phones I have ever had, sound quality and bass is perfect. When in noise canceling it does the job and when in transparency you can hear everything around you as long as the sound is not turned all the way up. Also super comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Headset Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to work with my Sonos Arc, allowing me to listen to my TV through them. They work fantastic for that. Better sound than I could imagine. The only reason I give them 4 stars, is that you can't play the TV thourgh the soundbar and listen to it via the headphones. My dad is hard of hearing so it would be great if he had these on so we didn't have to listen to a very loud TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an open package, but Sonos never fails so I wasn't worried. Absolute fantastic. Imagine all of the wonderful audio of the other components, but in a headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, super comfortable. Wish there was more EQ settings but overall I was able to configure to my liking. Would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome headset! Sonos is the best! The sound quality is great and has a great look!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in terms of noise elimination and volume I expected a little more coming from Sonos but it still has a great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, I tried the Apple air Max, which would not stay on my head while working out. The Sonos Looks better on your head and fits extremely well in the sun quality is amazing for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This acquisition has proven to be highly satisfactory, largely due to the exceptional audio quality it delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are really really really good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh these are pure fire! I really really do like them, I got the AirpodsMax and these are way way way more comfortable! I can stand them longer and the ANC is really good. (Invested in sonos here, the audio swap with arc works flawless)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos ACE Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound but not too much integration with Sonos ecosystem. Clear, precise sound and phenomenally comfortable. Ended up returning for APM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice-makes it real nice when I wanna watch or listen to something when the rest of the house is sleeping I could have it at a very enjoyable level of sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice…but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality. My only gripe about them is that they don’t get very loud. If you are in the Sonos system, then yes.

    No, I would not recommend this to a friend