Customer Ratings & Reviews
- Model:
- ACEG1US1
- |
- SKU:
- 6580668
Customer reviews
Rating 4.5 out of 5 stars with 577 reviews
(577 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well done it’s comfortable and easy to adjust and control
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 4 out of 5 stars
Good first attempt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first headphones Sonos has released and it was good attempt. The build quality is very good but I wasn’t blown away by the sound quality. Overall good but not great and too pricey for what the sound is like.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first piece of Sonos gear I have ever owned and now I'm seriously regretting not owning a lot more of their audio hardware. I'll be replacing most of my home theater in the Spring and Sonos is near the top of the list.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos Wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone, customer service was quick and helpful with the purchase.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
My new headphones for everyday use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These replaced my Bose QC25. Setup was fairly easy through the Sonos app. Overall sound quality is amazing and ANC work extremely well. The ear cups are very comfortable. I would highly recommend these headphones.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your positive experience! We're thrilled to hear that Sonos Ace have been a great replacement for your headphone needs!
Rated 5 out of 5 stars
5 star headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally I found the headphone I love, I tried so many headphones nothing like the Sonos I even use it for a long run it was perfect. I’m very happy costumer.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 3 out of 5 stars
Over hyped and rated
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Nothing special. The app is not very intuitive as compared to Sony or Bose. I had an issue with Right Ear static that a lot of other users are having. I went ahead and returned them to get the Bose Quiet Comfort Ultras which have better noise cancelling and the app works better.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It's disappointing to hear that the Sonos Ace headphones didn't meet your expectations and that you experienced issues with static in the right ear. There has since been an update to the headphones that has addressed this concern. We look forward to one day making you a Sonos Ace customer!
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product waited so long for good compatibility for andriod
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Good product for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone can be better but I like quality of the sound
I would recommend this to a friendRated 5 out of 5 stars
Loud is beautiful if its clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regardless of what we are listening to the sound is crisp and clear.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Sound
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great sound! Can never complain about what this as offered me.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Clean sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking outstanding sound. Absolutely amazing. Whether at the gym or traveling on a plane. The best.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Juanita
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is excellent and very good. I don’t listening any noise is good noise cancellation and the sound is very different and over to other headphones.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. The bass is immaculate and the noise canceling is even better. These are worth every penny
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Good headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cans with really good audio and build quality, Noise cancellation works superb
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Better and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever bought since my last headphones.
I would recommend this to a friendRated 1 out of 5 stars
By far, the worst Sonos product ever created
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a mind-bogglingly bad product. The intergration with other Sonos products is subpar and it isn’t even able to play Sonos Radio without first streaming to a soundbar. I recently took them on a plane and discovered the noise cancellation is seemingly equal a pair of AirPods 4 generation. Additionally, the volume won’t adjust high enough on an iPad unless the EQ is set to Late Night. I anticipated these being superior to AirPods Max, but unfortunately, they don’t even compare. It’s really unfortunate because they are much more comfortable to wear for extended periods.
No, I would not recommend this to a friendRated 5 out of 5 stars
My Sonos Ace headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Ace sonos headphone they are amazing, I loved them. I got up to get some popcorn and didn't have to paused it to do that,
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 5 out of 5 stars
Worth every Penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these they sound amazing! I was trying to find something different on the market and these just appeared to be one of the best.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friendRated 3 out of 5 stars
Decent but not great for music
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great unfortunately. The bass is weak and even when I increase it to max, it still is lacking that oomph I need from over the ear headphones. The switching from my arc to the headphones was great though! My favorite are the Bose quiet comfort ultra with immersive audio on.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .It sounds like you found the Sonos Ace lacking in bass and overall sound quality compared to what you were expecting from over-ear headphones. However, it's good to hear that you appreciated the ease of switching between your Sonos Arc and the headphones. Happy we were able to make your home theater experience even more immersive! Keep on the look out for latest feature drops and updates to Sonos Ace via our website.Thank you again for the review!


















