Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.5 out of 5 stars with 577 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 577 reviews
  • Rated 5 out of 5 stars

    Best period

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best headphones on the market! Esp uf you have sonos arc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I’d Wait for a Couple Months to Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good but the app has many issues connecting. The wear detection randomly decides to not work sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! You should definitely have this if you are looking for great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancellation peacefully

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a quality sound. The best decision I could’ve made was purchasing these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Windows laptop and iPhone, only issue may be a bit of too much clamping force but only feel it after extended wear time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ACE unit did not ace it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work by design. The operations is effective and easy except when i change modes from listening to TV to music. Then it is easier to shut the system down and start over. I was expecting better quality sound when listening to music than I get considering the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Late night movie use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for integrating with Sonos home theater system for silent room use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing sound and probably the loudest ive ever had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, for the price though... not the type of quality I was hoping for. I thought a pair of these headphones would be more in line for an audiophile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tjese jead phones are amazing. Crystal clear sound quality and great to wear outside because all back ground noise is eliminated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. I’m super picky with my noise canceling headphones and these exceed my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good the sound is great i love all sonos products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Sound is clear and I hear no back ground noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top tier headphones. Works very well with my Sonos system at my home. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, I like that it works with my Sonos Arc. A little warm on my ears but after 30 minutes I stop noticing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS ACE

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pair of headphone. Would purchase and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best headphones i have owned. They are great by themselves, especially with the newest updates (June 2025). The Sonos bar swap feature is a nice touch for those who have a Sonos soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, great quality and great cancellation sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than apple AirPod max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my apple AirPods pro max.. Better noise cancelling , better features. cost less and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sonos headphones are the best of anything in their category!

    I would recommend this to a friend