Customer Ratings & Reviews

Best headphones I ever purchased absolutely love them

Bestbuy made very easy to purchase the Sonos Ace headphones. I was able to get a great deal by purchasing an open box item

Work well with my existing sonos systems. Now can enjoy the musicand tv shows when kids are asleep

good but not great. im super picky. preferred my apple headphones. have 3 sets of those. tried these. no comparison

Verdict. The Sonos Ace are very comfortable and deliver exceptional sound. Active Noise Cancellation is excellent, and overall controls are easy and intuitive. They are quite beautiful esthetically too. Unfortunately, the app disappoints. Initial impressions. Everything about this product feels premium… the felt cover that envelops the case, the soft touch of the case, and the finish and materials on the headphones. I love the magnetic cable organizer; that’s a really nice idea to grab what you need easily, then reorganize the cables without space constraints, and then stick the organizer back in the interior of the case. I really appreciate the USB-C cable to 3.5mm connector. The package also comes with a USB-C charging cable and a quick reference guide. Setup. I was able to set these up without the Sonos App, but was also prompted to download the app for a better experience. No issues at all. The quick reference guide is great to learn the use of the buttons. The Sonos Ace can connect to two devices. Conditions. The Sonos Ace arrived just before I left for a work trip, so I got to try these in the environments I will typically use them, as well as at home with an Arc soundbar. Sound. The Sonos Ace delivers exceptional sound. The lows are excellent, with a sound boost option at low volume. Bass is clear and ample. Mids and highs are wonderful, clear, crisp, and balance. Take these headphones through any song they will meet your expectations. The first time I put them on, I lost an hour of just going through different songs and content. 5 out of 5 for music sound. ANC. I found ANC to be excellent. Of note, the passive noise cancellation is probably to best of any headphones I have ever used. Without ANC on, the headphones reduce a lot of ambient noise around. When ANC is on, almost everything else goes away. Walking through the airport and sitting on the plane, these headphones turns-down the world around. When playing music with ANC, the world disappears. 5 out of 5 for ANC. Controls. Given only three buttons, controls are intuitive and very well done. I love the multifunction media button, which slides up/down and can also be pressed to execute certain command. I also LOVE that the hear-through mode can be activated with a dedicated and easy to find button. Unfortunately, hear-through does not turn down or pause music or other content (more on that in the app section). While I have learned to love the earcup touch controls of some other brands, this is the best implementation of button controls (non-touch) that I have experienced. 4 out of 5 for controls. App. Some brands have figured out that the app can add significantly to the user experience, or be mostly irrelevant. I think I will probably never use the app for the Sonos Ace… There is just not much there. The equalizer is significantly limited (thankfully, sound is wonderful as is). It’s not possible to customize what happens when the hear-through mode is activated (turn-down or pause content). There is no location-based sound profile. This is where Sonos can make significant improvements. I rate the app a 2 of 5. Arc Sound Swap. Wow, this is a cool feature, and a great use case for us. We have an Arc Soundbar in the master bedroom because it provides great sound in an easy form factor. However, my wife likes to watch TV past my bedtime, and I sometimes want to watch TV before she wakes up. This often leads to some form of compromise of either barely hearing sound or not watching TV at all. With these headphones, I can swap sound at the push of one button! Both my wife and I can watch TV when it suits us. Most impressively, the Dolby Atmos is unreal… I have never experience spatial audio before and I am sold. I guess now, we need to keep the headphones in the master bedroom most of the time though. Comfort. I wore these headphones for three straight hours and was as comfortable as the best headphones I have worn. They feel great; not too tight on the head, but still providing a great seal around the ears. I think at times I felt my ears and top of my head (I don’t have hair) a bit warm, but not an issue. 5 out of 5 for comfort. Things I love: - Exceptional sound - Excellent ANC - Intuitive controls that work great - Easy paring and sound swap with Arc Soundbars - Amazing sound experience with Spatial Audio Dolby Atmos when paired with Arc - Very nice case, convenient accessories, and premium materials and finish - 30 hours of battery with ANC turned on! - Excellent phone call quality. Things I don’t love: - The app needs to add much more value - Hear-through really needs to be fixed… If I activate hear-through, it’s because I really need to hear what is going on. It’s not helpful if my music or podcast is still playing at full volume Conclusion. These are very very nice headphones. They are among the most beautiful headphones on the market. Sound is exceptional, with excellent ANC performance and passive noise cancellation. The app needs work; hopefully this will come in future updates. The Arc sound swap adds a unique feature that will definitely please people in the Sonos ecosystem and satisfy movie buffs. These are fairly expensive, but I think that many people will see the value based on their use cases. Overall, I rate these 4.5 out of 5, bumping to 5-Stars because 4 really doesn’t do them justice.

Love the ability to switch from the Sonos Ace or Beam to the headphones with one touch of a switch.

As expected SONOS made a great product except for compatibility with current software on older versions of sound bars

Very smooth feel to The touch Was still able to hear noise while on aircraft

Outstanding, Stylish. Recommend to any andriod user who wants a great upscale over the ear headphone

Worst product I have ever bought….huge huge connectivity issue if u r dreaming to avail Dolby atoms….go for any low price product they wl gv the same sound and far better connectivity. Absolutely dont deserve this price tag….lastly very very poor battery life….stay away…I will rate it negative.

The soundbar that we purchased did as good a job as the headphones.

Very cool the spacial audio is great for movies and tv

They are good. I was hoping for better and higher quality but I didn't find that unfortunately.

Excellent delivery and perfect condition to my purchase

This is a fantasitic product. I had a bose set many years ago. I like this one much better.

These are comfortable, but the lack an “exciting, blow you away” type sound that should be expected for the price range. I ended up quickly returning them.

Too pricy for what it is. Expencted a lot as it was an offering from Sonos but the sound quality and the anc was disappointing. I have tried the Bose QC ultra, Sony xm4 and Sony xm4 and I chose the 4+ year old Sony xm4 over this.

Obsessed with these headphones. Can’t think of anything wrong with them. Perfection!

Very nice build quality, but the sound is weak with little punch to it. The noise cancellation lets in voices, A/C, and fan much more than Bose and Sony. Also, the wear detection hardly works when I remove my headphones from my head.

Overall these headphones are high quality noise canceling headphones with a couple extra Sonos integration features via the app and integration with the Arc soundbar. I have several Sonos products in the house including sound bars. They consistently work well and have good sound with minimal fuss. These headphones are no different but they fall a bit short of feeling fully “Sonos”. Unboxing and initial impressions The headphones come well packaged in almost all cardboard recyclable packaging. A soft zippered case is included and the ear cups rotate sideways to fit nicely in. The build quality is well made but not as high as AirPods Max, but still certainly well made. They feel comfortable on the head and well balanced. They feel light weight. App and connectivity I found the headphones easy to set up with the Sonos iOS app. On your phone though, they use bluetooth like Bose or Sony headphones. They don’t use Sonos usual apple Airplay for Wifi Streaming. In practice that doesn’t matter much but it makes them feel like a more separate product. Some people may prefer this anyway - just something to keep in mind. The app was recently redesigned. There seems to be some fuss about it online, but I don’t have any issue with the new app. Sound quality. These headphones have a good sound but will not wow an audiophile. The sound is clear with good bass and vocals, but the sound is lacking some detail. I’d put the overall sound quality lower than Apple AirPods Max and very slightly worse than bose quiet comforts, but that’s not necessarily a bad thing. They are well catered to movie watching and general music listening and are not fatiguing to listen to at all. Of course, the sound can be tweaked a bit with the App EQ settings. Noise Canceling/Aware mode The noise canceling and Aware mode are quite good. I was impressed with how well both of them worked. It is certainly up there with the best of the competition. Arc sound swap I tried out the sound swap feature with the Sonos Arc. It worked perfectly with no issue. It works via the app or the button on the Ace headphones. This is probably the killer feature of these headphones for those who want it. Now you can easily play whatever audio is playing on the Arc via the headphones with a simple button push. I can see this feature being extremely useful for some people. Other Usability Considerations Battery life appears to be quite good. Sonos advertises 30 hours and although I wasn’t able to test it precisely, I see no reason to doubt their claims. Conclusion I would recommend these headphones to a person who would benefit from the Arc sound swap feature, especially if you do not already own a pair of over the ear noise canceling headphones. The sound may not impress an audiophile but many people will find the sound pleasing and clear with good vocals and bass. I’d also recommend them to a person who wants something that works with the Sonos App and Ecosystem, even if it’s not using Airplay or wifi streaming. If you already own a pair of noise canceling over the ear headphones and are mainly interested in the highest audio quality, you won’t be missing much with these.