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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.5 out of 5 stars with 576 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 576 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great sound. These are very comfortable on my head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four Aces plus a king of Spades

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Winner. Great sound, noice cancellation is impressive, swap from my Beam to Ace is a really nice feature(it’s why I bought) be patient with the download its worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos ace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ok good sound and noise cancelation ok awesome design needs a better app with more options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable! Battery last long time and is fat charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. I’m already part of the Sonos ecosystem so it was extremely easy to set up. Connected to the app and then an update and I was all set. I love the audio swap feature to allow me to listen to the audio from the TV without disturbing others. Sound quality was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ment for music.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a dongle with these and music is so clear and detailed and the bass is so powerful and clean sounding too. I highly recommend these. I got theses on sale and they are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product.. considering it’s the first attempt by Sonos in the Headphone space it’s seriously well made & nice on the ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First over the ear headphones and theyve been great so far. I honestly had no idea music could sound so clear. Very impressed, and love the design. The case zipper gets stuck sometimes but sonos will send a replacment xase if it does. Great customaer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Headphones I have ever bought!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent the past few months doing research on purchasing a pair of over the ear headphones. I tested some of the comparable priced headphones from apple, sony, and beats, and THESE are absolutely the best of them all. They sound fantastic, they are SUPER light, I love that they connect to my Mac and iPhone so I can switch between them easily. I'll have these for years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and connectivity options for this headphones. And if you have Sonos soundbars, it gets better. Sound quality great, and the same ANC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good stuff. I've slowly built out my Sonos collection at home. The sound is incredible on all of their products, this is no exception. I bought these to replace an aging pair of Bose quiet comfort headphones. The Bose ones were great but the ear pieces started falling apart after 10+ years and the cord was fraying a little bit. Plus it ran on AAA batteries which isn't always convenient and only used 3.5mm connection which most newer devices require an adapter to use. The Sonos ones are USB rechargable and can use 3.5mm, usb-c or Bluetooth. Plus it's Sonos, so the sound is so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Aces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos aces are super comfortable great quality and superb sound. highly recommended. Works great with the arc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty pricey, but I feel it's worth the money. Dolby Atmos is compatible, spatial and head tracking, the noise canceling technology is astounding, and I feel the sound quality is better than Sony or Bose. I can watch a movie on my TV and have the sound only come through the headphones instead of the soundbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! They feel very premium. I love that the ear cups fit around the whole ear. Good bass. Only critique would be that I wish the volume was louder!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones I bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Ace is a fantastic speaker that combines high-quality sound, smart features, and a stylish design. It’s ideal for anyone looking to elevate their audio experience at home or on the go. If you’re willing to invest in premium sound, the Sonos Ace is definitely worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ace headphones the best choice for Sonos users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best choice for anyone with a Sonos soundbar. The performance seems on par with the other comparable Bluetooth wireless headphones, but the ability to turn the TV sound off and turn the headphones on makes this a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my birthday and love them. The sound is great after some EQ adjusting. The TV swap is fantastic and works without issue with my Beam 2. Watching Stranger Things was a real treat with these late at night while the family is asleep. If they are on sale they are worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the experience of buying an open box was great. Super glad i took it. Only thing being i wish it was reset to factory settings. I was wondering if the product had an issue for a week and found the settings were wrong just when i was about to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work better than I expected! Very comfortable to wear for a long time. I say that because I use them for work in the Navy on my boat. I bought an extra pair to use at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and sound quality. Battery life is great on Bluetooth but if you're connecting to a sound bar, it will drain a little faster. Overall good headphones

    I would recommend this to a friend