Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$699.99
Save $39.01
The comparable value is $739.00

Customer reviews

Rating 4.8 out of 5 stars with 6633 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 6,633 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    blown away

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound - why didn't we have this previously???

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sonos soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this is incredible highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can do everything you ask it to do that’s why I have two

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Software the worst!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sounds great WHEN IT WORKS! Their software is the worst in the world!!! It sucks you’ll spend hours and hours and hours getting their devices to connect to your WiFi and STAY on your WiFi , horrible and they don’t give a crap

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      To address the issues with the Sonos Arc and its software, try the following steps:

      1. Ensure Network Stability
      Check Wi-Fi Signal: Make sure your Wi-Fi signal is strong where the Sonos Arc is located. Consider using a Wi-Fi extender if necessary.
      Update Router Firmware: Ensure your router’s firmware is up-to-date to improve compatibility with Sonos devices.
      2. Restart and Reconnect
      Power Cycle Devices: Restart your Sonos Arc, router, and any other network devices. This can resolve temporary connectivity issues.
      Reconnect to Wi-Fi: Remove the Sonos Arc from your Wi-Fi network and then reconnect it through the Sonos app.
      3. Update Software
      Sonos App Update: Ensure you’re using the latest version of the Sonos app. Updates often include bug fixes and improvements.
      Sonos Arc Firmware: Check if there’s a firmware update available for your Sonos Arc through the Sonos app.
      4. Optimize Sonos App Settings
      Reconfigure Settings: Go through the setup process again in the Sonos app to ensure all settings are correctly configured.
      Reset Network Settings: If the app isn’t detecting your Sonos Arc, you may need to reset its network settings.
      5. Improve Connectivity
      Use Ethernet: If possible, connect the Sonos Arc directly to your router using an Ethernet cable to improve connection stability.
      Wi-Fi Network: Ensure your Sonos Arc is on the same Wi-Fi network as your other Sonos devices.
      6. Factory Reset
      Perform a Factory Reset: As a last resort, perform a factory reset on your Sonos Arc. This will erase all settings and allow you to start the setup process from scratch.
      7. Contact Support
      Sonos Support: If the issues persist, contact Sonos support for advanced troubleshooting. Provide them with detailed information about the problems you're encountering.

      By following these steps, you can address common issues with the Sonos Arc and improve its connectivity and performance. john.milton

  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Arch !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New home theatre

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives a true home theatre surround sound experience and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely great hardware and software

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flagship product from the Sonos line. Absolutely the best soundbar in the industry right now and supported by excellent software.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar out there, changed from a 5.1 surround sound setup so we could declutter, I do not miss the old set up one bit. I 100% recommend to buy the Sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is absolutely phenomenal. I upgraded an older sound system and I didn’t really how bad my old system was until I heard this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished my basement and was going to go the wired speaker route until I heard the Sonos Arc, it is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy a SONOS product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar stopped working and when I finally got an appointment to see what went wrong I was told that it would have to be sent back, I would have to pay the fright to send it and if they could fix it I would be responsible for the cost to get it back. I was with in the warranty time but had to wait for me to be told it was broken, because it took 5 days to get an appointment before the Geek squad told me it was shot, I missed the warranty by 1 day no one would honor the warranty what kind of company wouldn't honor their warranty when it was reported to be broken and in the time to have it inspected I missed by 1 day!!! Would not recmmend SONOS to my worst friend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money, get it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is legit. Sounds awesome and paired with the Sonos sub it’s even better. Crisp vocals, great sound with atmos as well. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but needs the full system +$1000

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar. I’d recommend getting the sub and one speakers for a true surround experience. It’s very pricey but better than any system I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but pricey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounding sound bars and it should be for the price. The sub is a must have and the pair are pricey but I’m not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing with full surround setup and sub

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and clarity. Paired with two surround speakers and sub

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing sound available from any sound bar on the market. This is a must buy if you appreciate the sound of the slightest of pin drops on screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sonos Arc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for game days, movie nights Etc! Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Sound Bar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old bose cinemate G2 with this sound bar and sound is amazing I couldnt have made a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Versatile soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good soundbar for movies, playing music though is where it really shines.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Went from a Bose system to this and I'm very happy about the change. Less hassle with wires! Will be purchasing the bass next.

    I would recommend this to a friend