Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.99
Save $199.01
The comparable value is $899.00

Customer reviews

Rating 4.8 out of 5 stars with 6636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 6,636 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS + ATMOS = AMAZING

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to atmos, this is as good as it gets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it!! It took the amazing guys from the geek squad to get it all set up. So glad we purchased it. We connected to our 1995 5 disc changer CD/DVD player and can listen to our music all day. Yes...we are old people and still have CD's and DVD's. LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wore the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar with Dolby effects and nice bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service on an excellent soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on an excellent soundbar! They came twice to make sure everything worked and was plugged in properly. They calibrated the sound to our environment. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Playbar and it was totally worth it!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy a SONOS product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar stopped working and when I finally got an appointment to see what went wrong I was told that it would have to be sent back, I would have to pay the fright to send it and if they could fix it I would be responsible for the cost to get it back. I was with in the warranty time but had to wait for me to be told it was broken, because it took 5 days to get an appointment before the Geek squad told me it was shot, I missed the warranty by 1 day no one would honor the warranty what kind of company wouldn't honor their warranty when it was reported to be broken and in the time to have it inspected I missed by 1 day!!! Would not recmmend SONOS to my worst friend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with our new soundbar. The whole process from purchase to installations was amazing. Great service, punctual delivery and friendly and knowledgeable individuals.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for large rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with theater set up sub and two sonos 1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not very compatible with Xbox Series X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has a Sonos Arc and played it for me. I was blown away. Ordered one immediately and when I got it I couldn’t wait to set it up. Set up was very easy and everything was going smoothly. Until I ran Atmos. We use the Xbox Series X for most of our entertainment. Movies, shows and games. The problem is when the Xbox is set to 120hz for video, the Atmos constantly drops audio in movies and games. When I switch video to 60hz the Sonos sounds amazing. I didn’t buy a 4K 120hz tv to not enjoy the video quality to it’s fullest. Also, when I switch to our Dish receiver, there is on again off again audio lag. Yes, I tried every trouble shoot option. I scoured the internet and forums and saw a lot of the same issues from other owners with no real resolution. Sonos support was more of the same. Make sure A is connected to B, make sure setting Y is set to Z. Nothing worked. If you’re running a 60hz tv/system, this sound bar should work great. But if you’re running a 120hz system, wait a while until Sonos catches up to the technology. I’m returning this unfortunately and getting a cheaper Yamaha alternative for now.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for the review. Curious if you have it plugged into the xbox or the tv? If plugged into the xbox, try plugging it into the Tv's ARC port. If plugged into the Tv, check to see if there are any updates available for the TV, and that the tv is set to output the proper audio codec. We would love to get you up and running so you can enjoy the best of both worlds. Feel free to head over to sonos.com/support and we can get you squared away. Thanks again! john.milton

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker but not for my application.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Beautiful sound. Problem was it took the sound controls from the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing is Amazing!! Better than Theater!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Arc

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar great appearance and amazing sound...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisified

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working with Best Buy Associates was a great experience. They teamed up and thoughtfully made recommendations for my situation. I am completely pleased with the results and would not hesitate to request their expertise in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy, great packaging App is easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing the Sonos arc online I saw that could not be delivered for some reason. Went to the North Charleston location but they did not have it in stock but the West Ashley location did. Completed purchase at North Charleston and picked up at West Ashley. Sales Staff was perfect 10!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for allost two months now and I absolutely love it. It’s expensive and is one of the high end soundbars, but if you have the money to splurge and would like an amazing audio system, this is absolutely worth it. It has a very minimalistic approach with the soundbar containing the base too. And boy does it deliver. The surround sound system on this is truly spectacular as it shoots out certain voices from the side of the bar, making you turn heads during certain scenes in movies/shows. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of this purchase. Customer service was top notch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ark sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good i did not like it without the sub so i went ahead and picked the sub up and sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sonos System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Sonos system has been an exciting addition to our Home Theatre. Our satisfaction started with a service call on our existing Bose system and ended with a great crew installing the new system. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best purchase ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is awesome. Wish there were better instructions on how to setup and connect Sonos one speakers

    I would recommend this to a friend