Customer Ratings & Reviews
- Model:
- ARCG1US1BLK
- SKU:
- 11297411
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great Product and Nice Addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the product very much and think it will be a nice addition to our tv.
I would recommend this to a friend- Cons mentioned:Connectivity
Arc. For home movies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for a sound bar. Mid range is weak and if listening for real music not recommended. For home movies it is ok. Mh arc is having issues disconnecting from tv. May need to return.
No, I would not recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Great listening experience!!! Would recommend to family and friends.
I would recommend this to a friendExcellent!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! I’m very happy… Sonos Arc is the best of de best
I would recommend this to a friendGREAT SOUND BAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD PRODUCT. I HAVE TWO OF THEM. JUST WISH THEY KEPT SONOS PRODUCTS IN STOCK.
I would recommend this to a friendFast, Professional and Clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team was amazing! They were quick and professional. We appreciated how clean they were too.
I would recommend this to a friendImpressive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arc is impressive but does have flaws. Mainly, the sound will cut out from time to time. The Sonos website has many threads with people having the same issue. This is a known problem for both the beam and Arc. Hopefully, a fix is coming out soon.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best home theater system ever, well worth the price.
I would recommend this to a friend- Cons mentioned:Connectivity
$ 800soundbar that can’t connect to wifi with ease
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 1st Sonos product and I was planning to set up as Dolby atmos system. So far I only set up arc soundbar and it my 2nd time trying to set up with the app with no luck. This review is not about the Audio quality but simply connecting app to WiFi has been a struggle, this got be the most not user friendly device I’ve tried to set up ever let alone being one of the most expensive products in its category.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience with setting up the Sonos Arc. We're sorry to hear that you've encountered difficulties with the app and WiFi connection, especially as this is your first Sonos product. If you still need assistance, please don't hesitate to reach out to our customer support. We're here to help ensure you get the best experience possible with your Sonos Arc and Dolby Atmos system. Thank you for your patience and understanding.
- Pros mentioned:Sound quality
App has major issues… no fix in site.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp clean sound, however the app has major issues. In order to fix, Sonos took out a lot of the functionality. Unfortunately this didn’t fix the app and made it overall worse. I have to constantly reinstall the app as the system locks me out. Tech support is no help. Sonos as a company is sadly falling apart. I hate this as I have been a big fan for quite a long time.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for taking the time to share your thoughts with us. We are glad to hear that you appreciate the crisp and clean sound of the Sonos Arc, but truly sorry for the frustration you’ve experienced with the app. Your loyalty to Sonos means a lot to us, and it’s disappointing to hear that the recent issues have left you feeling let down.
We are also sorry to hear that our tech support didn’t provide the assistance you needed. This is not the experience we want for our customers, and we are committed to addressing these issues and improving the app’s performance.
We value your long-time support and would hate to lose you as part of the Sonos community. If there’s anything more we can do to assist you, whether it’s further troubleshooting or exploring alternative solutions, please don’t hesitate to reach out. We want to ensure that your experience with Sonos remains positive and that we can regain your trust. Reach out at support.sonos.com.
Thank you again for your candid feedback. We’re here to help and hope to make things right for you.
- Pros mentioned:Bass
Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great base but mid tones way too loud and uncomfortable. Wastold it has equalizer on phone app.it does not. Just base and treble. No way to adjust mid range. Way to expensive for what it is. Bought a way cheaper soundbar that easily matches its performance and sounds more mellow
No, I would not recommend this to a friend Bad value for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very average soundbar. Got this and the subwoofer 4. Subwoofer was the saving grace. However I ended up returning for the Samsung 990D which blows me away.
No, I would not recommend this to a friendI understand the price point now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy because of the price point but I’m glad I took the plunge. Definitely worth the cost.
I would recommend this to a friendHappy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time ordering for a home delivery from Best Buy, everything went extremely smoothly and I was very pleased.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference, I should have upgraded to the Sonos system years ago!
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, excellent performance! Would recommend to anyone
I would recommend this to a friendOutdoor tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my order and print shipping and delivery
I would recommend this to a friend- Pros mentioned:Sound quality
Good not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up not happy whith some isues soun is good i have vizio 5.1.2 before and for the value i was thinking it will be a lot of diference but no really
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Just amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound. Had the klipsch floor standing soeakers with an amp before. This literally saves the soace and the sound is just amazing when paired with the sub. Easy assembly. Would recommend the sanus mount for this to mount with the tv.
I would recommend this to a friend Outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than happy. Will be purchasing more SONOS accessories.
I would recommend this to a friend