Customer Ratings & Reviews

I have a bose lifestyle 650 and its a great product buy this sonos sound bar is amazing and i will always buy sonos

Agent was super smart and helpful. He came in and completed the set-up of my audio visual set-up. Sounds great.

No complaints, wanted to get something to pair up with my tv. Couldnt be happier

Jacob did a great job! He provided a great technical review as well as a product summary.

Easy to order my merchandise in the store, and picked it up when it came in. The date promised was the date kept.

I've been with Sonos for more than 7 years. When the Arc was announced, I was beyond excited and picked this up along with the mount for my surround sound system. The sound is great. However, the support for sales and technical are absolutely terrible. I've used support in the past and they were great. Then, when Airplay 2 got announced, things went bad. They said "buy this, everything will work", it didn't. Fast forward to now, I've had a sales ticket (2 actually) and a support ticket placed opened since the first week of June. It's August, not a single reply. I've reached out on the phone/the new crappy chat/twitter, no responses or updates. Just a "let's create another ticket". Look, Sonos for its cost is an amazing product. But be warned about their support, their app is rough (even the new cat vomit colored S2 app they just released) and the random issues you'll face.

Product was shipped in secure box and installation was a breeze. I can’t wait to add on to the sound system!

The Sonos brand lived up to expectations. Pleased with purchase.

Sounds hi good, but failed to meet my expectations. Feel the Geek Squad didn’t know the product well enough to teach me how to use it. They even told me things that were not accurate.

I’ve had several problems with sound drop out, so I purchased the Sonos Boost but it doesn’t help. Also the boost is supposed to be a bridge from my router to the other Sonos speakers but they all still connect individually slowing my WiFi.

East to hook up and works like a charm using the Apple app. Highly recommend it. Only downside is will not also function like a Bluetooth speaker for different music apps. Also adding a sub is a must for me but your mileage may vary.

I went to best buy to buy a sound system. The seller was very nice and explained everything to me. I was very satisfied

Geek squad team was extremely helpful, always looking for the best option, at the best price… Super impressed.

I purchased a bunch of Sonos hardware including this arc, move, playbar, beam, etc. To make most of your Sonos products, you need Sonos app. And company has done pathetic job with the app. Don't buy anything from this company. A company of this size, and such big fan base doesn't care about its users. Their recent app update (from early May 24) took away so many basic features and took users to the stone age of music playing. And no apologies or rollback. Making statements like we are aware of the missing features and are adding them back in the near future. What kind of software management is that from big international company? Treating customers as guinea pigs? They could have done proper beta testing and not rolled out new app update unless the new update was at par with the existing update in terms of feature list. Not having a robust app makes the hardware useless and all the money that folks invested in the hardware makes it difficult to jump ships. Warning to folks interested in buying new Sonos products - don't. Look at the Android app review, went from 5 star to 2 star in less than 2 weeks, and won't be surprised if it is 1 star in next 2 weeks.

Amazing headphones. The noise cancelling feature is so good it makes flying fun. They aren't cheap though.

Love this sound bar. It is worth every penny. Jodie was awesome help and showed us perks of all the systems, but we landed on this because of the ease and use and how easily it can be upgraded. Also there’s not a thousand wires.

Come on it's Sonos they speak for themselves they're on top for a reason they're the best do yourself a favor and

Amazing!! Please Bose make another sound bar.. right now Sonos is on top.

This sound bar is pretty good but not as great as expected. Was expecting it to be better than Bose as per their description!

Professional, timely, informative/knowledgeable & accurate!