Customer Ratings & Reviews

After owning for a month or so, I am still very happy with the purchase and would probably buy again. I bought the soundbar alone at first to see how it sounded in the room without a sub. I was somewhat disappointed initially as it sounded quite thin, but I pretty much expected this would be the case as the room is large with a high ceiling. I also probably over-hyped myself as to what it would sound like. After all it is a soundbar and one should expect a bit of form over function in that regard. That being said, it does sound very nice. One of the first things I noticed is how clear and "wide" the voices were on the TV, which was always an issue with my last soundbar. My dogs were doing the confused head tilt for the first week as it really sounds like voices are coming from different areas of the room. I'm not much of a movie watcher but the Atmos functionality sounds pretty cool I guess. Everything sounds clear, music sounds great on it and I appreciate the night mode function in the app. I sort of wish there were more preset EQ settings but not a big deal. Once I added the sub I was extremely impressed. I plan to eventually get two satellites but haven't really felt like they were necessary so far. Probably my major disappointment is there is no way to do the room calibration without an apple device. Come on, for this price figure out something else - sell a standalone mic, certify the newest/most popular android devices or something. That seems like a huge piece of functionality to miss out on. For that I lowered my ease of use score, but it would be an easy 5 points there otherwise. I also don't love that I have to use the Sonos app to listen to something like Amazon Music but I can deal. The price could use to be about $100 less imo to feel like a great value.

Easy set up & sounds amazing. Got it on sale & the next day they offered $10 rewards for instore purchase.

I love my new Sonos Arc soundbar! I have the Sub and 2 Ones as surrounds. Watching tv and movies is awesome now with the new Sonos kit. My t.v. doesn't have ARC or e-Arc, so I haven't been able to experience the Dolby Atmos yet, but a new T.V. will be the next purchase!

Fantastic sound! It is very easy to set up using the HDMI cable provided to HDMI ARC on back of the TV. I am looking forward to adding the subwoofer soon but not sure its needed. It easily integrates with Amazon Alexa as well. Buy it.... you wont be disappointed.

Wow, and then extra Wows when combined with two Era 100 surrounds. Customer support picked up on a Sunday morning and helped with setup...on a Sunday! Are you kidding me?? How many companies have support awake and ready to help on a Sunday these days?? I'm a Sonos believer and super fan now.

Arc sounds good, very good. As does the mini sub and one SLs. High quality speakers with a simple to use ecosystem full of options. So why did I return it? Simply put, the surround effects did not meet expectations. Atmos rarely sounded like Atmos, and I never felt there was a bubble of sound around me. The front soundstage was disappointingly narrow, perhaps because my living room is a bit open on the right side. My living room is 12x20 fwiw. The Atmos demos felt broken up and not enveloping like they should. There was no surround precision. I tried every setting change, max height channel, multiple true play calibrations, it never did it for me. Meanwhile, Sonos pushes out firmware updates that seem to make things worse. I couldnt wait any longer. Music sounded amazing, super clear and with great separation, especially spatial audio. Ultimately, I went to Best Buy and heard the Samsung Q930 and it immediately blew me away. It was everything I wanted from the arc. Movies sounded cinematic finally. I will post my review for that, but ultimately I returned the Arc and aside from performance, I never really cared for the big round shape of it. I do miss the mini sub, that thing was amazing.

Purchased open box excellent and came in original packaging and like new. Set up was relatively easy, sound is amazing.

Easy setup and integration with Sony TV. Connects seamlessly and sound is perfect for our needs! Added the sub which really adds to the sound.

Love Sonos products. Great sound for the living room tv.

This thing is impressive- takes care of center, left, and right front speakers in theater setup. Sound quality is impressive and music with the sub is awesome. EASY set up, no wires going everywhere

The sound quality of this sound bar is magnificent, but the size was too big for my available spa. I returned it and took home the Beam.

Insane sound. Expensive but worth it. Took me no time to hook it up. My home sounds like a movie theater.

Sonos Arc is by far the BEST soundbar I've ever owned. The ONLY issue is their AWFUL APP!!!! It stinks beyond description. The only alternative is to call them and hang on hold for an hour or so. When finally get on the phone, they get it to work, but nothing in this day and age of computer programing should this be an issue. But the Sound Bar sounds super.

Love the sound, wish it included a mounting option

The Sonos Arc is awesome when you have equipment that can take advantage of Dolby ATMOS! The sound flys around the entire room! The only issue I have with the Sonos Arc is that it only has one HDMI port that you have to use to connect to your HDMI eArc/Arc port on your TV. If you don’t have an eArc port the best you will get is Dolby Digital+ which is just shy of Dolby ATMOS quality. This is the case for me right now. If the Sonos Arc had a second HDMI port I could connect my 4K Apple TV directly to it which would allow me to get Dolby Digital+, I am limited to Dolby Digital only via the AppleTV right now.

Easiest setup I have ever experienced with a soundbar. The sound is great with music and loud movies. The dialog volume seems to be a little low even after the balancing and tuning with the app. Paired with a sub and it makes more than enough noise for our living room.

Purchased the Sonos Beam and it sounded like it, sound was narrow and flat. Upgraded to the Arc, it has a much wider sound stage and fuller bass response as it has twice the drivers. I have the Arc paired with Ikea Symfonisk rear speakers hacked with a high level input to a 12in MTX home theater sub, skipping the Sonos sub gen3 for now. Unfortunately Sonos doesn't have an additional HDMI input to take advantage of Dolby Atmos so I upgraded to the Sony 65 A8H that has the necessary e-Arc HDMI port. Atmos is available on select titles within a few streaming services ie Space Force on Netflix but Schitt's Creeks same service does not produce Atmos. Overall the soundbar sounds great but don't let the hype fool you its a single soundbar and doesn't provide enough standalone for my liking and for the price you could get more like the Vizio Elevate full surround 5.1.4 which has excessive inputs and could produce Atmos on an older TV with compatible device such as Nvidia-SHIELD. I'll keep the Arc as it was what I wanted but the full package is just so dàmn expensive.

What a great sound bar, bought different ones in the past , this one has worked the best for my open concept room. The set up was easy and even made it sound better than just out of the box .

You can extend as much as speakers and the Sooting sound !!!

Very impressed, ease of set up and sound is great. No issues of disconnecting after 2 months, so would buy again- two thumbs UP!