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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6636 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 6,636 reviews
  • Rated 5 out of 5 stars

    I am sold on Sonos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the Arc with the subwoofer and love the sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer aupport was very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total cate and their customer service has really improved over the years , i have found prices to be better and at a minimum they match but total care really is the advantage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Arc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned the arc for 5 days, but it does sound amazing. I think the sub is going to be a must have though, as bass is a literally underwhelming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cinema experience at home !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sound Bar there is, get it if you want quality sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You gotta get one of these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sonos beam and swapped it for the arc. Best decision ever!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does Not Live Up To The Hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't happy with it. Returned it for the Sony soundbar and sub/surrounds. There was no sense of surround at all. I picked Dolby Atmos movies and shows. Couldn't hear anything out of the rear surrounds unless I cranked their volume up but that raises the volume for everything thus drowning out the rears. The subwoofer only thumps. My twenty year old 10" sub sounds better. App has very little in the way of adjustments. An EQ that only adjusts treble and bass is not an EQ. Seriously? I replaced the Sonos system with Sony. Much better in every respect. After reading all of these reviews about how great the Sonos system is, I don't get it. It was just average, Like, $899.99 for a full system average, not almost 3k.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a slim speaker. Easy installation as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent customer service and good. Explain me for use this item. Good as experience an easy explain for you. Customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Sonos Playbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a huge upgraded from my Sonos playbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Design pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amazing sound and clarity. Didn't need sub woofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is outstanding. Easily connected with app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sound Bar on the market by far. Good for Music as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product I brought ever I’m totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. Way to use. Great quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was a Bose guy until I heard these. My favorite soundbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    get on android

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, it was good but for the price I wanted more and the need to use apple for really getting acoustics right is a fail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar I have ever owned the sound is fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good still learning the app. Wish I could just go wireless from my cell phone or Pandora. So far all I can tell is you have to use their app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos - Arc Soundbar with Dolby Atmos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was encouraged to make this purchase. A little pricey I thought at first. But you know what they say "buy once, cry once." I will never need another soundbar the rest of my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc with Dolby Atmos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I had Sony HT-Z9F 5.1 before and this is better.

    I would recommend this to a friend