4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.99
Save $49.01
The comparable value is $899.00

Customer reviews

Rating 4.8 out of 5 stars with 6636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 6,636 reviews
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and choose payment terms. Best price in the area

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good voice center channel and rich sound

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good voice center channel. Rich depth of sound without the sub woofer, but totally rocks when paired with a subwoofer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound. Poor experience.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several products from someone else and they all suffer from the same problem. Set up is extremely annoying. It never works the way it should be and you end up just having to reset the device over and over again until it magically works. Devices frequently become unsynced from your Wi-Fi network and require a reset. This is especially obnoxious on a sound bar that supposed to be mounted to the wall, because you have to unmount it in order to plug in a ethernet cable. None of their products offer Bluetooth connectivity which limits the devices. For instance, if your power goes out you won’t be able to play music from your phone or any other source because you need constant Wi-Fi. Now that I’m done complaining, I will say that the sound is very good

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback. We are glad you enjoyed the sound. We hope you give Sonos devices another opportunity. john.milton

  • Rated 4 out of 5 stars

    Sonos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a good sound. This appliance is quite heavy so I advise you to put it on a strong wall or on a piece of furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besf in class

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is the only thing you need with sonos but not the only thing you should get. Great functionality with the app and extremely pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy a SONOS product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar stopped working and when I finally got an appointment to see what went wrong I was told that it would have to be sent back, I would have to pay the fright to send it and if they could fix it I would be responsible for the cost to get it back. I was with in the warranty time but had to wait for me to be told it was broken, because it took 5 days to get an appointment before the Geek squad told me it was shot, I missed the warranty by 1 day no one would honor the warranty what kind of company wouldn't honor their warranty when it was reported to be broken and in the time to have it inspected I missed by 1 day!!! Would not recmmend SONOS to my worst friend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arc, sub woofer, and two One SL and I’m amazed of the sound. I recommend this for a small to a medium size room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on-line experience. Purchase was available when promised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware! Sonos support is excruciatingly poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, BestBuy and Magnolia teams are great. In regards to Sonos/Arc - the product is solid and easy to setup and use, however -- beware that their customer support is so poor that it must be part of your overall buying decision. Be prepared for 2+ hour phone waits, 2 week waits on email replies or just overall being completely ignored. I have full Sonos systems in 2 homes and would likely not further invest in the platform due to the support experience being so difficult and miserable. Can't even emphasize enough how incredibly poor they are - not sustainable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Arc Bar review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, but you need the Sub to go along with this product. The Bar alone will not give the true sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Sound Bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought used but still in brand new condition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good standalone soundbar

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standalone soundbar but you need to purchase the sub to make the system optimal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good. Better with a subwoofer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little thin on the bass side, but overall sounds good. Very easy to set up with the companion app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SONO ARC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but I was expecting more of a theater sound effect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound and performance when playing music

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and performance when playing music. Sound performance drops when watching movies - even at 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby Cinema In Your Home

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc when paired with the Sonos Sub literally creates a Dolby Cinema experience in your home. Whether watching TV shows or films mixed in Dolby Atmos this system provides unreal properformance. After tuning with Sonos TruePlay adjustments this system provides a full sound stage that encompasses the room. After purchasing you have to test it out by watching Dune. You will literrally feel every bit of the film’s complex sound design. Also music sounds spectacular on it too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great sounding speaker that I researched awhile before pulling the Trigger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as I hoped. I dont like that it relies on app support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Home owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Working well so far. Improves TV sound for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Clrity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of speech with the Sonos ARC Soundbar is outstanding. I can actually understand what they are saying on my streaming services 98 percent of the time.

    I would recommend this to a friend