Customer Ratings & Reviews

Awesome!! Easy to install and use. Sounds amazing and can control with my phone.

I got this for my son and he loves it! His favorite feature is the voice performance in movies which is now clear as a bell. Before he had to turn the volume up to hear voice. I’m going to get another for myself shortly.

Nice sound system that does it all but it comes at a price.

It was simple to set up. It's ridiculous that I have to set up an account just to listen to my speakers. Provides good sound for a large living room. Supports AirPlay 2 for my needs.

Great design but need a tv with earc to use its full potential

The quality of the sound for a wireless speaker is comparable to our Harmon Kardon system. My biggest problem with the system is that it is only configurable with their app, and the app is absolutely horrid. For the money spent on the product there should be a much better app or better software to manage the system. It also does not integrate well with home automation software. There are other buggy things that frustrate me about the system, such as if you have a power loss or wifi loss you have to reconfigure all the satellite speakers. It's time consuming and just takes away from the overall joy of a good audio experience. In hindsight I definitely wish I'd just invested in a tried and true wired system. I can only hope that they'll eventually improve their app.

James knew his job and performed our installation in a timely manner. He readjusted our universal remote and got everything coordinated and working well. He set up our Sonos speakers to work with the sound bar.

The Sonos sound system melded perfectly into our existing speaker and audio/visual system. The wireless apps give us more efficient control over the entire array of speakers in all our rooms and the outdoor porch and patio.

The technicians that came out were very friendly and helpful in reprograming my Sonos sound system. System is working good now. Only negative comments, it takes weeks to get appointments scheduled.

Sonos Arc, great sound in a simple package. Works great with our new TV.

It's fine, but I am an old school 5.1 high end stereo guy. OK, so if you're looking for Sound Bar quality, I'm sure you'll be happy. But if you looking for Theater Sound that blows you away, not gonna happen. A little pricey for what you get. Then the Alexa link is very disappointing. Seems to be a one way connection for me. Alexa doesn't play in sync with the sound bar, it's one or the other. In the end, maybe buy the $700 Bose or Yamaha if you must have a sound bar. I'd highly recommend investing this money in a real receiver and higher end surround speaker system. Then you will have a system for a lifetime.

way more powerful than the beam but not for twice the money excellent quality

It sounded good when it worked, but I couldn't keep it on. It was intermittently blanking out for several seconds up to a minute and was often out of sync with the TV. After an hour with the help desk, their idea was to unplug the Bluray player. Looking on line, there were suggestions to change settings for different listening options, like one for regular TV and another for streaming and another for DVD players. Too much work and not reliable. It might have been our new TV, but I couldn't get it to work and returned it.

Absolutely amazing sound. Simple set up and tuning. Very highly recommended

Easy set up! Sounds amazing while connected to a 2.1 eArc outlet.

Set up was easy and syncs well with other Sonos speakers.

Good quality. First sound bar I’ve purchased. Sounds like surround sound.

Great product, but Best Buy is terrible talking me into a credit card my employee lied about the benefits.

Overall good but not value for money. I find Bose smart soundbar better

To my ears bright sounding . The sound seems held back . The aluminum woofers that Sonos uses makes the sound metallic which may be part of the bright issue . Some songs through the ark made my wife and I emotional . But some songs made my wife and I cringe . We only watched King Kong vs Godzilla with Dolby Digital Plus and I struggled with hearing the dialogue clearly . The bass transitions from the upper frequencies in the sound bar to the lower frequencies in the sub with a lot of Christian bass music I listen to had a odd presentation . On one of the Christian bass songs I listened to it made the sub and I think also the sound bar distort and I was being careful with the volume level . I used the factory sound settings - NO CALIBRATION or Room Correction . I consider my self a audiophile so I believe in a flat EQ & no room correction . If a system does not sound good with a flat EQ & no room correction I always pass .