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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6586 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the ARC 5.0.2 Channel Smart Soundbar's exceptional sound quality, encompassing rich detail and immersive Dolby Atmos effects, along with its ease of use and setup. Many appreciate the powerful bass and sleek design, although some find the price to be high. A few users reported occasional connectivity or application issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,586 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing sound quality, I felt catfished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Arc has all the things that I was looking for in a sound bar on paper. It has eARC, Dolby Atmos, ability to add a wireless sub and rear speakers. It was out of stock everywhere and I had to wait for a week for it to get here. It came with superb packaging and the sound bar felt very solid. Everything was great until I started to listen to it. Before I go into details, here is a little background on my setup and why I was looking into the Arc. I was looking for a simple and clean wall mounted sound bar to replace my existing bookshelf speakers + receiver + TV stand. This way, I can have only the TV ( LG 65 C9) and the sound bar on the wall for a clean look. I was going to buy the LG SN10YG, but decided to go with Sonos Arc due to the modern design. After calibrating with Trueplay, I watched a few movies with Dolby Atmos and listened to a few songs. The highs are too harsh, the mid is a somewhat weak, and the bass is reasonable without the sub. I couldn’t tell the sound was coming from above or around me which shows the lack of immersive experience. The Sonos Arc doesn’t have the ability to adjust full EQ, it only has bass and treble. Full EQ would have been helpful to adjust the sound to my liking. During this time of the review, Apple TV + HomePod started to support Dolby Atmos. I compared the two systems side by side, I will just stick with Apple for now until I find the right sound bar) Overall, here are my scores for Sonos Arc Movies 6.5/10 (feels like a 3.0 system, lack of immersion) Music 4/10 (very harsh for music, treble is high even after tuning) Design 9/10 (modern looking and has it in white) Quality 10/10 (solid, feels nice) Connectivity 7/10 (Airplay, eARC, but no Bluetooth or remote )

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you very much for taking the time to review Arc! We're very sorry you didn't have an outstanding experience that is expected of Arc and of Sonos. If you were watching a movie that supports Atmos, you should have indeed been able to tell the separation and the height channels. It even has dedicated surrounds so you should have hear surround sounds behind you. We would ask to check to make sure you content was in atmos as much streaming content is not in atmos even though the newest apple tv and Tv's with eARC support it.

      We appreciate the detailed feedback and will take it into consideration! Good luck finding the right soundbar! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    one of my best purchases of 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is amazing. I have the sub and two one's to go with it so I've never used it by it's self. But every day the sound of this system puts a smile on my heart.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. This was the perfect choice for our living room TV. Sonos app is very user friendly to connect speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc Soundbar to rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Arc Soundbar. My issue was trying to eliminate background noise, especially in sporting events or movies. The Sonos Arc, solved that problem. The speaker levels out the sounds so that the background noise doesn't drowned out the speaking Voices.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Dolby Atmos is worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dolby Atmos is worth the price, great piece of technology, works great with my LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS ARC SOUND BAR AND BIG BAD SUBWOOFER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT A GREAT SOUNDBAR AND SUBWOOFER-TOP NOTCH SOUND,2 9 1/2" DRIVERS IN THE SUB GETS THE JOB DONE QUITE NICELY-I WILL BE ADDING MORE SONOS SPEAKERS SOON...5☆☆☆☆☆

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds and Looks Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds incredible! Love having the sound without all the speakers and cords around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Happy with Sonos Arc Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Sonos Arc to my Sony BRAVIA XR 65" TV and cannot be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great experience owning an arc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a better audio out. Great experience. Can customize sound out to the size of the room and most commonly used sitting position.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love this sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and easy installation. Provides a surround sound experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ultimate Entertainment System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality speakers! Price is steep, but the sound makes it worth every penny!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agree with ALL other postive reviews!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with sub and (2) SL’s and WoW. Combined with Apple Music Spatial Audio and WOWZERS! Exceptional clarity, phenomenal crisp music playback. Owned for close to a year now, very happy/satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos arc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made all year, it’s sounds quality brings out the best in movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Don’t have to own a separate remote normal TV remote does your work. Sound quality is also very nice. Very easy to setup and use the app. Perfect buying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it! Really made my home theater a step above

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the sound bar and already purchased the minis and planning on adding the woffer to complete our system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in my living room! Excellent quality and clear crisp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Somos arc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound bar with high Fidelity and exceptional craftsmanship built to last I would most definitely recommend to anyone looking for a high end sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You tried the rest, now get the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar I’ve ever owned! I’ve had Yamaha receivers, Klips speakers and Bose. Although I love all my systems, this Arc Soundbar with the Sonos sub is simply amazing. Great for movies and music.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sonos ARC is a quality product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Beam to this ARC when we bought new TV to enhance our home theater experience.

    I would recommend this to a friend