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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the ARC 5.0.2 Channel Smart Soundbar's exceptional sound quality, encompassing rich detail and immersive Dolby Atmos effects, along with its ease of use and setup. Many appreciate the powerful bass and sleek design, although some find the price to be high. A few users reported occasional connectivity or application issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,587 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crystal Clear sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of this speak is so crisp and clean. Definitely add the sub with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds really good it’s loud and looks nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds awesome sound awesome sound awesome sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound bar for tv and music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonos soundbar has amazing sound. It can really crank up!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Best soundbar made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sonos product with Dolby Atmos. Say no more. AMAZING!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works very well, however each time you turn off the tv. Once you turn it back on you have to readjust the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound with no issues with connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is absolutely perfect! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Arc on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous order elsewhere, but never came. I reordered at Best Buy & received it as promised. Very happy with my Sonos Arc!! Great sound & clarity. It is huge, but nice looking. I do need to upgrade my tv to enjoy atmos. Great packaging of the product, on par with Apple packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Audio Comes of Age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless Audio Comes of Age. I'm Old School Audio Head, Sperate Amps, Preamps and Hardwired Speakers. Sonos Absolutely has changed Audio Consciousness.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Very clear vocals. It really looks good on my mantle. A must have if you planning on buying any of the other sonos speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG the sound from the SONOS is awesome, definitely buying the surround speakers next

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Blast!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't added rear speakers yet, Just a Gen 3 bass tube and it rocks!! Quality sound worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected but I think it needs the sub woofer to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound effect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me build a package according to my room size all the way to installation. Did all I could ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, BUT DO NOT TRUST OPEN BOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product sounds great, that’s not the issue… the problem is with the condition of my supposedly “excellent” open box item. There’s an exposed super sticky adhesive strip that spans the entire base of the bar and it’s pulling up the finish on my TV stand. Not what I’d qualify as excellent condition, in fact I’d say it’s poor at best if it’s destroying my furniture. I’ve called customer service 4 times now and nobody can help. An expidited exchange was processed yesterday and as I was packing up the device to send it in for a replacement I saw ab email that the order had been canceled. After two 25+ minute calls with customer service they determined theres no replacement and the best they can do is return the item… I can’t get in touch with my local store because im consrantly re-routed to the call center and given the runaround. At this point I’ve given up on Best Buy customer service making this right and covered up the strip with some parchment paper. It’s an absolute joke you can spend so much money on a product and not get any assistance with your order. Don’t bother with open box on this one… you might be stuck whith a poor quality product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND..NEED SUBWOOFER FOR MORE BASS BUT HIGHS AND LOWS ARE GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound form this sound bar. Sonos is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar, great spatial audio and clear sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Love it but I love Bose more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not easy to define the quality of this bar, I previously had a Bose bar and I think bose is better than Sonos, I really love the bose sound, but I love the easy way yo use and configure SONOS and the wifi option to interact with Apple Music

    No, I would not recommend this to a friend