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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the ARC 5.0.2 Channel Smart Soundbar's exceptional sound quality, encompassing rich detail and immersive Dolby Atmos effects, along with its ease of use and setup. Many appreciate the powerful bass and sleek design, although some find the price to be high. A few users reported occasional connectivity or application issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 6,587 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arc Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited and waited. When I got it, it was definitely worth the wait. The sound is INCREDIBLE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundbar and received sooner than original date.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product, my living room is 20’x18’ and it stills ht sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sounds perfect. Goes well with sub or alone. Sounds good either way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is the best ,my family love it and feel like in movie theaters

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great sound but there's needs to be a way to bypass the sound pass thru on the tv without having to buy a new tv or a $300 HD Arkana.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not bad but connecting can be a chore.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and Atmos is theater like. Have a comparative setup, sun with ones. The hookup can be a pain in the backside sometimes that is the only reason I gave it a 4. If they were easier and would stay connected it would be a 5 all the way. It’s the only downfall of Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Cinema Quality Sound that Delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really delivers cinema quality sounds and easy to set up and pair with all other Sonos speakers and sub for the ultimate surround sound!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Too loud and too low

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is suppose to be used loud. But in my case i cant hear enough when in low volume and loud gets too loud. There isnt perfect volume for this speaker. I rather use my tv speaker sounds much better. This speaker is just sitting on my shelf only doing google assistance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos upgrade huge difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for both TV and music. Paired with subwoofer for a balanced tone. Not my first Sonos, sure won't be my last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos arc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is highly ratedbut im getting clear sound and great volume but the depth of sound is not as good as I hoped ?? Could be my own fault however . I will be reaching out for help to see if adjustments can be made ??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Arc Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and the manager was very helpful with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice on the speakers love them Now. Just need the subwoofer and I will be complete. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With proper planning it’s a no brainer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking soundbar. Big fan of the Dino’s wall mounting bracket, really makes the soundbar blend in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I really enjoy my speakers. It makes watching television great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted above the TV and it sounds great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung the bar above the TV and used the True sound. Used a TV mount that dropped below the mantle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with everything we purchased. The installation went very smooth as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos products are the best and I experienced wonderful service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the white but found that the black looked better for my set up. We exchanged it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received an empty box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure the Arc would have been amazing, but I wouldn't know because Best Buy sent me an empty box. On the plus side, it is a Sonos Arc box, so it's... really nice. That said, this is more of a review for Best Buy, not the Sonos Arc. After calling Best Buy Support, I was provided no satisfactory options. So disappointing. They seem unphased that one of their associates picked up an empty box (weighs leas than 3 pounds) and shipped it to a customer. They're completely unsympathetic, offering no accommodations outside of a cancellation and refund. They never even asked for proof. I recorded myself opening the box because I KNEW there was nothing inside, but they never even questioned it. Its a shame, but it's no wonder Amazon dominates the retail world. Anyway, if you want to get a free Sonos Arc (or any other item I suppose?), seems like all you need to do is place your order and then claim you received an empty box. They'll just believe you and offer a refund. What a joke. Do better, Best Buy.

    No, I would not recommend this to a friend