Customer Ratings & Reviews

Sonos products are the best and I experienced wonderful service from Best Buy.

I loved the white but found that the black looked better for my set up. We exchanged it.

Perfectly paired with my TV. 2nd Arc I have purchased

Not sure why my review I wrote about this was never posted by Best Buy....here I go again...I was eager to get the ARC...and now I’m so disappointed with the sound....I swear the beam has better bass...and both the Beam and Playbar have way better sound stage...the sound from the Arc is weak...I expected a much fuller sound...i also have the complete set up...Arc, Gen 3 Sub and two one SL’s... so so disappointed with the Arc...However the overall sound quality with the Sub and SL’s is very good in movies...good separation...I’m thinking even an update, it will not be able to make the Arc have better sound stage or a fuller sound that it should have for $800...Sonos has to know all this...SAD !!

I love the look and the system flexibility however the sound quality for the money could be better

Im sure the Arc would have been amazing, but I wouldn't know because Best Buy sent me an empty box. On the plus side, it is a Sonos Arc box, so it's... really nice. That said, this is more of a review for Best Buy, not the Sonos Arc. After calling Best Buy Support, I was provided no satisfactory options. So disappointing. They seem unphased that one of their associates picked up an empty box (weighs leas than 3 pounds) and shipped it to a customer. They're completely unsympathetic, offering no accommodations outside of a cancellation and refund. They never even asked for proof. I recorded myself opening the box because I KNEW there was nothing inside, but they never even questioned it. Its a shame, but it's no wonder Amazon dominates the retail world. Anyway, if you want to get a free Sonos Arc (or any other item I suppose?), seems like all you need to do is place your order and then claim you received an empty box. They'll just believe you and offer a refund. What a joke. Do better, Best Buy.

I wish I could give a zero star review! Beware buying ANY open-box item from Best Buy! We bought the Sonos Arc for our outdoor pool house. Unfortunately (and through no control of ours) construction was significantly delayed by contractor and our return window expired before we installed the arc. Once we did attempt to install we discovered it would not connect to the TV. Through troubleshooting with Sonos direct we discovered the HDMI port was severely damaged right out of the box! Even though the item says excellent condition. Best Buy customer service was of zero help and could not careless. Extremely rude customer service. DO NOT BUY OPEN BOX FROM BEST BUY

By far the best sound system I’ve ever had. Way better than Bose. Super easy set up and the sound is unreal.

I have had problems with since a week after I purchased it. The volume would automatically go down to muted/ no sound. I have had the geek squad out twice and asked for a replacement…. I’m being told that the Geek Squad Manager says I have to remove the unit myself and get it serviced. Unacceptable!!!

Has a good artificial surround to it but is way overpriced for the sound. The bass distorts which is something I’ve certainly never experienced with Bose at a comparable price point.

I'm going to start by saying I'm reviewing this with the sub gen3 and the one's for surrounds. I am no stranger to good audio. I have a $5000 full Infinity system in my basement with 3 subwoofers . I also am coming from last year's big sound bar the Samsung q90r. It was unanimously named the best Dolby atmos soundbar of 2019. I moved that to my bedroom and added the SONOS to my main living room. I'll quickly talk about setup. It can't be easier. The app is very simple and everthing works perfectly. All speakers connect automatically and update. It just works. LOVE THAT YOU CAN NOW ADD A SECOND SUB!!! Hopefully I'll add another soon! Sound quality is Amazing!!! I’m going to compare this setup to the Samsung q90r and the q950r. Both of those soundbars are the 2 best from the main companies in my opinion. LG nrg11 is solid but not as good as those. The Samsung bars are very boomy and have a lot of power behind the sound. My main problem with both is the bass is very muddy and dormant really kick! It is loud off placed correctly though. The bars themselves do atmos just ok and when a lot is going on you lose the depth in the sound and it kind of jumbles in a mess of loudness. Some people may like this..until you here what is capable with the SONOS. The Sonos arc alone has much better spatial audio and a lot more width in the sound. The bar does a great job directing sound throughout the room! Much better than the Samsung or lg bars! Of course those other bars come with surrounds and a sub. So when you equip the Sonos with the sub and a pair of Sonos ones it really shines! First off the arc actually has pretty good bass for just a bar. But the sub is capable of amazing bas response. It weighs almost 40 pounds which most people who know audio will tell you is a great thing! This thing sounds premium. It should for the price right! I like a lot of bass and I have mine on 7 of 15 and this thing pounds! The bass is very clean and has that “hit” I’m looking for. No more messy, bulging boom. Just clean bass that you can feel. 1 sub is plenty loud for any room but With the latest update you can now add a serving sub. This will help create an even more emersive sound and add more thump of course. The surround audio also sounds great. The speakers you get with the normal combo soundbar setups are complete garbage but they do serve their place. The Sonos ones and one sl’s are full blown great speakers on their own. They have great sound fidelity and even put out some bass when asked. The Sonos is so good at isolating they single sound. In movies I’ve seen dozens of times I’m hearing small background sounds I’ve never heard before. In music you hear ever instrument totally separate as if they were all coming out of different speakers. I can’t recommend the Sonos arc full surround setup enough! It is not cheap but it’s worth the price if you enjoy great audio!

The Sonos Arc Soundbar with Dolby Atmos, Google Assistant, and Amazon Alexa in Black is a game-changer for my home entertainment setup. This soundbar delivers an unparalleled audio experience that has elevated my movie nights, music listening, and overall media enjoyment. The Dolby Atmos technology creates a truly immersive soundstage, with crisp highs, detailed mids, and deep, resonant bass. It feels like the sound is coming from all around me, making every movie, show, and song more engaging and lifelike. The soundbar’s performance is nothing short of impressive, whether I'm watching an action-packed blockbuster or enjoying a quiet, dialogue-driven drama. The integration with Google Assistant and Amazon Alexa adds a ton of convenience. I can control the soundbar, adjust the volume, and even manage other smart home devices with simple voice commands. This hands-free functionality makes it easy to stay in control without interrupting my entertainment. Setup was straightforward, thanks to the Sonos app, which guided me through the process step-by-step. The app also offers a range of customization options, allowing me to fine-tune the audio to my preferences. I particularly appreciate the Trueplay tuning feature, which adapts the sound to my room's acoustics for optimal performance. The sleek, modern design of the Arc looks great in my living room, and its build quality is excellent. It seamlessly blends with my existing decor while providing a high-end look and feel. Overall, the Sonos Arc Soundbar with Dolby Atmos, Google Assistant, and Amazon Alexa is a fantastic addition to any home theater system. It offers exceptional sound quality, smart features, and a user-friendly experience. I highly recommend it to anyone looking to enhance their audio setup!

In the world of soundbars, the Sonos Arc stands in a league of its own. It's an extraordinary piece of audio technology that offers a listening experience unlike any other, transforming ordinary living spaces into immersive home theaters. Right from the start, the Arc's design speaks volumes about its quality. With its clean lines and sleek aesthetic, it's a masterclass in minimalist design. The premium finish not only makes it a pleasure to look at but also ensures that it blends seamlessly with any home decor. Setting up the Sonos Arc was remarkably simple, thanks to the intuitive Sonos S2 app. The app guided me through the setup process step by step, making it easy to integrate the Arc into my existing Sonos ecosystem. It also offered personalized sound settings to tailor the audio output to my room's unique acoustics, ensuring the best possible sound quality. When it comes to performance, the Sonos Arc is nothing short of astonishing. Powered by eleven high-performance drivers, it delivers incredibly clear, detailed, and immersive sound. The Arc's real magic, however, lies in its Dolby Atmos compatibility. This feature creates a three-dimensional soundstage that truly envelops you, bringing a new depth and realism to movies and music alike. The Arc's audio quality is matched by its smart capabilities. With built-in voice assistants like Alexa and Google Assistant, it's easy to control the soundbar hands-free. Whether I wanted to play music, set alarms, or check the weather, the Arc responded promptly to my voice commands. In terms of connectivity, the Sonos Arc doesn't disappoint either. It supports both Wi-Fi and Ethernet, ensuring stable, high-quality streaming. Plus, with AirPlay 2 compatibility, streaming from Apple devices is a breeze. What sets the Arc apart, however, is its scalability. You can easily add a Sonos Sub or rear speakers for an even more immersive 5.1 surround sound experience. This makes the Arc not just a soundbar, but the heart of a potentially powerful home theater system. In conclusion, the Sonos Arc is a triumph in every sense. It combines stunning design, easy setup, brilliant sound, and smart features to deliver an unparalleled audio experience. Whether you're a film enthusiast looking to recreate the cinema experience at home or a music lover seeking high-quality audio, the Sonos Arc is a worthy investment. It truly embodies the magic of sound that Sonos is known for.

The Sonos Arc soundbar is a game-changer in the realm of home audio, offering an exceptional audio experience that leaves a lasting impression. With its sleek design and state-of-the-art technology, the Arc delivers an immersive soundstage that fills the room with stunning clarity and depth. One of the standout features of the Arc is its support for Dolby Atmos, which allows for a three-dimensional audio experience. The upward-firing drivers and side-firing speakers work in perfect harmony to create a virtual bubble of sound, enveloping the listener from all angles. Whether you're watching an action-packed movie or playing your favorite video game, the audio precision and spatial awareness of the Arc truly elevate the overall experience. Setting up the Arc is a breeze thanks to Sonos' user-friendly app, which guides you through the process effortlessly. Additionally, the soundbar seamlessly integrates with other Sonos speakers, creating a multi-room audio setup for a whole-home listening experience. The Arc's performance is further enhanced by its ability to adapt to your room's acoustics. The Trueplay feature utilizes built-in microphones to analyze the sound reflection in your space and automatically optimize the audio output accordingly. When it comes to connectivity, the Arc leaves no stone unturned. Equipped with HDMI eARC and optical audio ports, it effortlessly integrates with your existing setup. Moreover, it supports popular streaming services, voice assistants like Amazon Alexa and Google Assistant, and can be controlled via the Sonos app or through Apple AirPlay 2. The Sonos Arc's sleek design is not just pleasing to the eyes, but also well-engineered to deliver exceptional audio quality. It blends seamlessly with any home decor, whether mounted on the wall or placed on a media console. While the Sonos Arc comes with a hefty price tag, the audio performance and versatility it offers make it worth every penny. If you're seeking an unparalleled immersive audio experience in your home theater setup, the Sonos Arc soundbar is a top-tier choice. Its ability to transport you into the heart of the action through its dynamic sound reproduction sets a new standard in home audio.

Highly recommend! Excellent sound bar. Prior to owning this I had the LG SN8YG 3.1.2 hooked up to an OLED65B7P. I thought that was a great sound bar but I had been hearing great things about the Sonos Arc, and my wife and I wanted a Sonos system for the home for seamless playing throughout the house. Well, I can’t speak highly enough of the Sonos Arc. It’s fantastic. I bought the Sonos Sub (3rd Gen) along with the Arc and I feel like I’m at a concert when you crank the volume way up. The bass is amazing. Very impressive. I watched Saving Private Ryan in Dolby Atmos and it sounds like the planes are flying overhead and bombshells are going off in my living room. Wild! Sonos created a very impressive piece of equipment here. There are some issues with lip sync but that’s common with most soundbars. I heard about a product called “HDFURY Arcana.” It’s supposed to ensure lossless Dolby True HD sound and help eliminate any lip sync issues. Arrives Monday so excited to see how much better this system can be.

Sonos Era 100 combined with the Sonos Arc make a great theater combination. Love the quality, easy to setup and use.

I had the top of the line LG soundbar with Atmos, subwoofer and rear speakers. I thought they sounded great, until they stopped working. I had heard a lot about how good the Sonos speakers were so I thought I'd give them a try. WOW! I'll say it again, WOW! I was blown away by how much better the sound is and how much smaller it is than the LG. Just the Arc by itself has a lot of bass and fills my den with immersive sound. The Atmos really sounds great with sound coming from seemly all directions. I added the Subwoofer and things really started shaking. The bass was tight and deep but not boomy. But this is a review of the Arc so I'll stick to that. It was easy to set up. Has a great app that helps to tune the room for the best sound. Don't worry about the price. If you want great sound this is the soundbar you should be looking at.

The Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos delivers powerful, high-quality sound with impressive clarity and depth. Audio feels rich and immersive, with clear dialogue, balanced mids, and crisp highs that don’t feel harsh. Dolby Atmos creates a wide, room-filling soundstage, adding a true cinematic feel to movies and shows. Bass performance is surprisingly strong for a standalone soundbar, providing good punch without distortion. It performs smoothly even at higher volumes and works well for both movies and music. Overall, the sound quality and performance feel premium and significantly enhance the home entertainment experience.

The Sonos Arc Soundbar with Dolby Atmos is an absolute game-changer in the world of home audio. Its immersive sound quality and impressive Dolby Atmos capabilities bring movies, music, and games to life like never before. The sleek design seamlessly blends with any decor, and the easy setup process makes it accessible for everyone. The Arc's room-filling soundstage, crystal-clear dialogue, and powerful bass deliver an unparalleled audio experience that is sure to impress even the most discerning audiophiles. With its smart connectivity options, including built-in voice assistants and compatibility with popular streaming services, controlling the Arc is effortless. Whether you're watching a movie, hosting a party, or simply enjoying some quiet time, the Sonos Arc Soundbar with Dolby Atmos elevates your audio experience to new heights, making it an absolute must-have for any home entertainment setup.

Replaced a higher end LG Atmos bar with this one. My LG was constantly destroying my WiFi signals. First off it just blends in . The sound is beyond what I was expecting by far. Having owned other sound bars I thought for sure I would need a separate sub. Sonos has done an excellent job in creating a pleasing bass response . It’s a very heavy sound bar. I’ve always equated weight to performance when it comes to any audio product. Usually the heavier the amplifier the better the sound. Setup is a breeze . The app is very intuitive and easy to use. I have an iOS phone so was able to use the sound setup feature. Also nice to open the app to see that you are recovering the Dolby Atmos signal. My tv is an LG oled that does support eArc . I had issues with my LG sound bar where the Atmos would hiccup during playback of certain movies. The Sonos has never missed a beat. The dialogue coming from this is so pleasing. Very clear and full range. I’m hearing subtle background sounds that I never really realized were there before. As with all speakers I expect this to get even better the more I use it. The bass from this is beyond what I expected. It actually produces a decent amount of bass. Having other sound bars I really expected needing a sub.. The room I have it in is a rectangular design with 9ft ceilings. With my old LG bar I invested in the separate rear surround speakers as I just could not get the feel of any real rear sound. Enter the Sonos arc . I actually do a double take as I think there is sound coming from the now disconnected rear speakers. It actually works really well to move the surround both around and over you. Very impressed as I though I would be investing in a pair of SL’s to provide the needed rear surround. Again like the sub I’m not sure it’s needed. Overall very happy with my purchase and far exceeded my expectations for sound quality. I was an early adopter if Dolby Surround back in the 90’s . It’s amazing how far technology has come to provide such an immersive sound in such a small package.