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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the ARC 5.0.2 Channel Smart Soundbar's exceptional sound quality, encompassing rich detail and immersive Dolby Atmos effects, along with its ease of use and setup. Many appreciate the powerful bass and sleek design, although some find the price to be high. A few users reported occasional connectivity or application issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 6,587 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Very good sound bar. Great Sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent sound bar. Sound quality is excellent. It has above average bass, but I do miss the low frequency (it seemed a bit over priced at the time) speaker. Sound bar itself though has excellent presence, accuracy and clarity. Connectivity is with Sony TV is no problem, but hard to connect with smart phone etc. 4 stars for software, 5 for device sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc - worth it,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weight and design. Sound great on its own, but when I added the sub... wow. The set-up process is pretty simple. Make sure your TV has EARC to get the best out of it, but I think a standard ARC might be okay too. The app is pretty easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar produces great sound. In a smaller room the bass is just fine without the sub. The Dolby atmos is also a great feature of this bar. By its weight you can tell that it is well built. Also set up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Easy set up, premium sound as promised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has the set up process nailed down tight! So easy to get great sound right out of the box. Power and an (included) HDMI cable is all it took. So happy with the crisp and detailed highs and mids. Amazing bass and incredible “surround” element from just one bar. We have had other major name brands (Both Bose and Sony) and NEVER experienced sound quality amd emmersion like the Sonos ARC. Highly recommend this product. Well worth the up-spend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos! Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must state that my expectations were high when purchasing the Arc, because I was looking to replace a seven thousand dollar full on 5.1 system that I've owned for several years. I was growing tired of my old system because of the clutter, cables, wires and dust that they all collected. I auditioned the Samsung Q80R Soundbar initially and it was quite good with bass and spatial awareness, but many details were lost in a heavy movie soundtrack. It developed several technical issues and I returned it. I had read so many good reviews about Sonos, so I backordered the Arc. I waited several weeks and was very excited when I received the notification that it had arrived. When I picked it up in the store, I also purchased 2 SL One's and a Gen 3 Sub. I rushed home to hook it up to my Samsung 75 inch TV with EARC, and was blown away with how intuitive the Sonos S2 App was with setting everything up. I must state that I don't have the ideal room for Atmos as it has vaulted ceilings and is an open floorplan to the kitchen. I fired up the system with a 4K blu ray with Dolby Atmos and the following was my experience. I was blown away with the small details that emanated from the Arc and the SL One's. The Sub was a little underwhelming, but I attributed that to the open floorplan and the fact that I had became accustomed to a 2,000 watt 18 inch Velodyne Subwoofer. I was also underwhelmed by a lack of height from the Arc's upfiring drivers, but I never had any faith in the reviews where people said they heard height effects from 2 reflecting drivers. But where the beauty was revealed in this system was the level of immersion between the Arc and the SL One's. I watched about 20 4K blu ray's with Atmos over the course of a week and never experienced any height effects whatsoever. When I learned that Sonos had issued a firmware update that allowed the use of dual subs, I rushed to my local Best Buy and purchased another Gen 3 Sub. Now the puzzle started to come together. The bass became so tactile, almost as much as I had become accustomed to with my Velodyne. When I realized that I had made the right decision was when watching John Wick in Atmos and in the opening funeral scene where it was raining, I actually felt as if the rain was showering from the ceiling. I immediately popped in my blu ray of the Invisible Man in Atmos and fast forwarded to the rain scenes and was even more blown away. It literally sounded like I was in the middle of a thunderstorm in my living room. The only thing I could deduce from these experiences was that Atmos really shined with atmospheric sounds, but whatever the reason I was finally 100 percent satisfied. I had actually put together a wireless system with insanely tactile bass, an immersive experience with the SL One's and the icing on the cake was the occasional dramatic height effects. The main drawback is that I had over 2,500 dollars invested in this system. Could I have put together a better traditional system for less money, absolutely! But would it have been as simplistic with no cables, absolutely not! After it is all said and done, my old 5.1 system has already been partially sold on Craigslist. Sorry for the long winded review, but I wanted everyone to be able to read an honest opinion on the Sonos Ecosystem to make an informed buying decision.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Better than my $10,000 home theater

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Yamaha z11 ascend speakers. The dual 12-in SVS woofer and 11.2 home theater set up in the family room. It sounds good, but the z11 does not do Dolby Atmos I needed a sound bar for the bedroom. I initially bought the Sony HT 5000 with the 200 watt sub and the SR. 5s for the surrounds and I was severely disappointed in Sony and I am a Sony fanboy. It sounded muddy and it definitely didn't sound like it was worth $1,500. I bought the arc from Sonos with the gen 3 subs on the ERA 100s and I was blown away. It sounds so much better than my 10,000 home theater in terms of the surrounds on the 3D immersion I was skeptical that the sound bar would sound as a good as it does in the bedroom. I am so impressed that I'm thinking about selling my home theater and just putting another sonos arc Make sure you get the gen 3 subs. They're amazing and they sound bar allows to subs to be connected. The only downfall of this particular sound bar is its pricey for the entire setup and you can only have two surrounds. Therefore, if you have a large living room, I'm questioning whether this would be enough. My living room is about 6,000 ft² with an average of 9 ft heights ceiling. The setup was easy but I did watch a setup video. It's on YouTube. It's a person that talks in great detail on how to set up your sonyes surrounds you first have to pair them and then to set up a home theater you have to break up the pair and redo the setup. It's odd they sent us app is easy to use and they found my surrounds easily. The subwoofer was a little bit more challenging because I am evidently cannot read. You have to swipe the phone on the blue light of the blinking light on the sub for it to connect so that took a minute to connect but eventually was able to do it and I've never been happier. I'm simply always going into the bedroom to watch cinnamon now because it sounds so much better than my home theater set up in the family room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The best sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing and I find myself using it not just for movies and shows, but listing to music and watching videos. The audio is perfect and the easy of use with minimal wires makes this in my opinion the best soundbar on the market you can get, not to mention you can pair it up with other Sonos products to really get that move theater feel, will definitely be purchasing more Sonos products in the future

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc = BEST Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc is absolutely amazing! I am Blown away. Would great separates be better? Probably but good separates, receiver and cabling are a lot more expensiv and hard to hide wires. I love the wireless simplicity and the clean installation. The Sonos Arc, Sub and One SL surrounds replaced a Samsung Q80R soundbar/sub set up. There is NO comparison. The Sonos Gen3 Sub is LEGIT! It is not just boomy either. It goes very deep but is superbly musical as well. The center channel clarity of the ARC is exceptional. The Dolby Atmos speakers in the ARC add a nice sense of height in my media room even though my room has high Vaulted 12' ceilings. The system was installed with the Sonos Gen 3 Sub, so I have not played the ARC alone. I "highly recommend" the SONOS Gen 3 Sub. This system makes the former Samsung Q80R 5.1.2 system sound mediocre to below-average at best. I was concerned the One SL surrounds might be lacking but boy was I ever wrong. The have great pace and sound superb. I got the SANUS wall mounts and that allows me to turn, pivot and angle them toward the sweet spot of my listening/viewing space. I connected the Sonos Arc with a good Audioquest eARC HDMI cable directly to the eARC on my LG CX77 OLED. Amazing system. Music through the ARC, Sub and Surrounds makes my large great room *Family room/dining/kitchen sound like a concert hall. I am so impressed with the SONOS solution I will be buying into a Sonos MOVE for my back patio and maybe add a couple more ONE SL's for another room in the house for background music. FYI - I used to have an SVS 2000W sub, ProAc British audiphile towers and all kinds of high end equipment. I probably had $15K or more into that system. I Like this more. It has system synergy that just works! It may not be the absolute last word for audiophiles, but it is a kick-a** home theater, media solution. Love the iPhone app too. If you are thinking about a Sonos Arc/Gen3 sub and One SL Surrounds, DO IT. None of these other TV brand soundbar/sub/surround systems can come close to this.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Great Sound Easy Setup nice upgrade from playbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arc sounds great and was easy to setup just like all Sonos products. I used the latest HDMI cord, hdmi 3.1, although most hdmi wires will work fine, and connected it to my hdmi Arc on my Samsung TV. Although not Atmos compatible, the tv settings will push through a modified atmos signal that still sounds amazing. There is no audio delay like my playbar which was installed using an optical cable. Go HDMI for proper audio signal. Otherwise it was a nice upgrade from playbar and even has rich sounding lows which surprised me. It’s pricey but the packaging was fancy and the build quality is just perfect. Looks great under my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    VG, but only if you have all links to get ATMOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See eArc adapter suggestion at end of review. Also, ARC is best designed for TVs 55 inches and over. I purchased the Arc to go along with an LG OLED CX, an Apple 4K TV and the Sony UBP X700 4K UHD blu ray player with Dolby Atmos (it has been updated to support Atmos). First, the main difference between the Sonos Arc and Beam is that Dolby Atmos is compatible on the Arc. Does the Arc have good sound without Atmos? Yes it does. Would I pay $800 for this soundbar if I could not use the Atmos feature? No. It’s just not THAT much better for the money than many other soundbars once you remove Atmos. Why wouldn’t you be able to play Atmos with this soundbar? Because you need every link in the chain to support it. If you are unable to play Atmos on the Arc because you don’t have some of the components you need (as described below), go to your local BB and compare other soundbars before you invest. So what do you need? The Arc will play Atmos Tru Hd (uncompressed audio, the very best) with any 4k blu ray player that is Atmos compatible and assuming you have a 4k UHD disk that is also Atmos compatible (Xbox and PS5 will support Atmos TruHd with UHD Atmos blu ray disks, but not with games or streaming). UHD disks are the only way to get Atmos TruHd at the moment. The Arc will also play Atmos DD+ (Dolby Digital Plus) which is the slightly more compressed audio available from most streaming services. For this you will need either an Atmos streamer like Apple TV 4K, Roku Ultra or NVIDIA Pro. You will also need to be sure you are subscribed to a 4k service if needed (for example, Netflix premium service) and that the show you are viewing is broadcasting in Atmos. You can always check the Sonos App under “now playing” or within the app to see what audio you are receiving (it will say Atmos or 2.0 or 5.1, and switches instantly). Arc vs eArc. If you have a tv with an hdmi “Arc” port, you will be able to receive the popular Atmos DD+ version. You will not be able to receive Atmos TruHd. Only TVs with an eArc hdmi port (my lg Oled cx does have one), will allow you to get TruHd from your Atmos blu ray player when playing 4k UHD Atmos compatible disks. If your tv does not have an HDMI Arc or eArc port, then you can connect the Sonos to an optical port. NOT RECOMMENDED! Namely, because the optical does not support Atmos TruHd or DD+ AT ALL. Look at a cheaper soundbar - there are lots of good ones. I will say the eArc made set up of the Sonos Arc a breeze. I was good to go in under five minutes, including the Sonos update. A few tips. The Arc integrated seamlessly with my other Sonos components. Plays music beautifully. For most TVs, you will not see a volume indicator for the Arc. You can see an indicator in the app if you wish. You will see a plus/minus sign on your screen instead. Although I miss the indicator, it is simpler for me to use my remote over the app. Your remotes should automatically link with the Arc. If they don’t, you can go into the Sonos App and add them easily. For those with the LG Cx models (and many LG OLEDs), the Arc will cover the IR button in front if your tv is located on a stand and not mounted. As a tip from a friend, I got a black floating shelf from Home Depot and my tv sits on this to avoid IR issues. Looks like it came with the tv. Silly tip, but I looked everywhere for one that would work and look good - the size is 2x42, perfect. Many people have been frustrated with the fact that when they want to use Bluetooth headphones on the tv with the Arc so as to not disturb others, their headphones connect for a moment and then default back to the Arc. There is a simple solution. On LG TVs, use the magic remote and stay “turn simplink off” (this is the hdmi cec - consumer electronics control). You can also do it manually under “devices” and “connection settings”. Simplink links your devices but all will work perfectly fine when off. When the tv turns on again (mine at least) it will be back on and Arc plays perfectly. For most other brands, find out how to turn off your hdmi cec (or what your manufacturer may call it). This will activate your TVs internal speaker and Bluetooth speakers will work! You will need to reactivate simplink or your manufacture’s cec if you intend to use Alexa or Google Assistant. Finally, if using Apple TV 4K, go into “settings”, “audio”and be sure Atmos is checked. If it is greyed out, simply turn off “change format” right above it. When I did this I had no trouble playing all apps in Atmos when available. Use Atmos certified cables, I don’t care if people tell you it doesn’t matter, especially with Apple TV 4K. There have been MANY compatibility issues with the Apple TV 4K. Apple has one on their website and it is also offered by Amazon. It is a Belkin product, 2.1 cable for about $35. Pricey, but I have never had a compatibility issue with any of my Apple TVs 4K. At least make sure your cable has “Dolby Atmos Certified” actually written on it. FINALLY, after all this, I still had an issue receiving Dolby Atmos true HD when watching a Dolby blu ray. On my LG OLED, and after calling SONOS, I discovered that in “settings”, “audio”, the eArc button was toggled off even though I had a cable connected to it. Be sure your eArc is toggled “on” in settings, because the default is “off” for some crazy reason, at least with LG. Note: the Sonos ARC cannot be connected to a receiver as it does not have a traditional HDMI port to accept an output from a receiver. There is a new eArc adapter available which allows for True HD from any external HDMI source. Have not tried it, but heard it works. Pricey at $199, but great if you want eArc and to keep your older tv. https://www.hdfury.com/product/4k-arcana-18gbps/ Enjoy your ARC!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos arc and era 300

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design - Sound - SOUND. So it's been about 3 weeks since I purchased the system. Needless to say, It works for me better than I expected it to. As it took a while to fine tune the system to where I finally think that it's best sounding and in the best position in the room. I am very happy with the purchase. The software does need some tweaking, If you can get past that and live with it until they fix the glitches. Expand on the program and just a little more user friendly. The system itself drowns out the software problem, maybe it'sjust me. BUT.... It's all the the sound, which is stunning. I didn't buy the sub woofer ( my mistake, I think ), probably don't need it because the bass it great out of the era 300 speakers. However... I can just imagine how it will sound when I do purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best stand alone sound bar by far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing! I live in a small apartment and as of right now I just have the arc for sound. And it does a fantastic job of making me feel like the sound is coming from everywhere. I’m planning on getting the sub mini for it so the sound bar can focus more on the mods and high. But as it stands it’s good enough as is. I will say the only down side is if you have Google nest speakers it will not play Apple Music in a group with them even though you can add it to Google home app and it has Google assistant. I haven’t tried other streaming sources yet. I do have Google tv and you can play it with your speakers that way but it will have a 1 second delay which is not worth it. But with that said I’m so impressed with the Sonos sound I plan on getting rid of my Google speakers and getting either Sonos or Apple speakers for my rooms cause I can play through them all at the same time. If you find it on sale like I did because the ultra came out don’t miss out on this amazing sound bar. I got mine for 600 new at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Ease of use, Setup

    Rated 5 out of 5 stars

    surprisingly good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, very easy to set up, I recommend pairing with the Sonos sub and 2 SL for surround, but even without them it's very surprisingly good

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Elevate Your Home Entertainment with the Sonos Arc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Soundbar with Dolby Atmos, Google Assistant, and Amazon Alexa delivers immersive sound, sleek design, voice control, seamless integration, and easy setup, making it a top choice for enhancing your home entertainment experience

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Well worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase of a Sonos product. I am so impressed with the sound quality and simplicity of the set up and system. The arc soundbar is just the right size for my 65 inch Sony tv. The sound fills the room with volume and clarity. I live in an apartment so i leave the volume at 10 or 12 and that is still plenty of sound i wish i had a house to really see what this soundbar and sub could do! The subwoofer adds just enough bass and sounds so crisp and without any distortion. I do like the app you can see what sound source you are receiving if it is Dolby digital 5.1 or Dolby digital plus or atmos. This purchase was well worth the price you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Absolutely incredible sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old LG system with the Sonos Arc and 2 Play:1's that we had. The packaging is top-notch, and the feel of the Arc is pure quality. I'm a sucker for good design, and I coupled this with the Arc wall mount to get an outstanding looking and sounding system. In my small living room (16x10) this is perfect. I'm debating adding the sub, but I'm sure that will round out the system and add the super lows I'm missing. The sound quality of movies and music is superb. Since then we've added a Move, and additional Sonos One's in other rooms. If you're looking for an easy setup with spectacular sound, this is the way to go. This is the first system to rival my old wired Klipsch system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Lip sync

    Rated 5 out of 5 stars

    With the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the quality of sound from this bar. Set up is a breeze and the app is extremely user friendly. Some might say this isn’t a true high end system. While that might be true the sound at least for me is amazing. I have it paired with a Sonos Mini sub and 2 S1 speakers as rears. The wireless functionality is excellent. I did upgrade my TV with an e-arc port which eliminated voice synch challenges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Very easy set up, very user friendly. Sound quality it top tear.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love this Soundbar!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical of how good a soundbar could sound compared to a true home theater system. I was a bit of a snob about it for years, but I finally relented after realizing I wanted to just simplify my speaker setup and make it as easy as possible for my wife and house guests to use. With that as my goal, Sonos was the answer. Upon setting this up, I was extremely impressed with the sound quality, ease of use, and the fact that it actually made me hear sound effects to the sides and above me when watching Atmos content. This thing rules!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos surround system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung Q90r sound bar and was worried it was a potential downgrade as this is a 5.1 when the Samsung is a 7.1 but I paired my arc with a gen 3 sub and two Sonos fives as my rears and holy cow I’m absolutely blown away! Samsung who? The sound that these components put out bare absolutely incredible. The amount of bass. 10/10 would recommend. The ease of setting up everything in the app is insanely simple and fast. This is an incredible system and can’t wait for future products as I can confidently say I’ll be a Sonos guy for life.

    I would recommend this to a friend