Customer Ratings & Reviews

One of the best things I have ever heard.So far so good.

If you have a playbar this is an easy must have upgrade.

I have all of the Sonos products and a number of other soundbars. In relation to other Sonia products this one does have a flatter respond than the original soundbar and has better low end response than the original. The tone seems warmer than other products but that could be the placement of ours up near the tv/wall. Atmos just doesn’t have the same feeling unless you have a full surround sound setup but this bar does a good job of positioning of sounds to the sides and overhead. We teamed it with the Sonia sub which I would still recommend.

Great sound system, have a few now. They keep improving.

I returned it. Beautiful sound. Problem was it took the sound controls from the tv.

Great audio quality, very happy with the purchase.

The Sonos Arc sounds amazing! I highly recommend it.

So far we love it!! It took the amazing guys from the geek squad to get it all set up. So glad we purchased it. We connected to our 1995 5 disc changer CD/DVD player and can listen to our music all day. Yes...we are old people and still have CD's and DVD's. LOL!

Sounds great It’s pricey but it’s worth the money

Excellent Sonos product amazing sound Great experience

Good sound and dialogue clarity. Music is awesome.

working with Best Buy Associates was a great experience. They teamed up and thoughtfully made recommendations for my situation. I am completely pleased with the results and would not hesitate to request their expertise in the future.

Based on overall start to finish Audio & Equipment service, Very Happy customer!!! Great customer service & consultation (Jade) and on-site installation technician (Tommy) was a pleasure working with. Recommendations, Knowledge and attention to details was impressive and appreciated. Thank you for your support!

When it comes to atmos, this is as good as it gets

Not sure what all the hype is about for this Arc. I tried it and returned it for the Beam (Gen2) setup. First, this Arc has no power. In a sound test at BestBuy, I had to turn the Arc's volume up to +73 to get the same sound level as the Beam when it was set at +48. No exaggeration. The Arc also has a terrible bass response. You WILL NEED the sub if you want any kind of full rich sound from this unit. 11 small speakers don't mean it's going to sound better than the Beam (Gen2) powerful 5 bigger speaker configuration. That along with it being double the price as the Beam (Gen2) was the deal breaker for me. Your listening pleasure may vary. Enjoy!

My friend has a Sonos Arc and played it for me. I was blown away. Ordered one immediately and when I got it I couldn’t wait to set it up. Set up was very easy and everything was going smoothly. Until I ran Atmos. We use the Xbox Series X for most of our entertainment. Movies, shows and games. The problem is when the Xbox is set to 120hz for video, the Atmos constantly drops audio in movies and games. When I switch video to 60hz the Sonos sounds amazing. I didn’t buy a 4K 120hz tv to not enjoy the video quality to it’s fullest. Also, when I switch to our Dish receiver, there is on again off again audio lag. Yes, I tried every trouble shoot option. I scoured the internet and forums and saw a lot of the same issues from other owners with no real resolution. Sonos support was more of the same. Make sure A is connected to B, make sure setting Y is set to Z. Nothing worked. If you’re running a 60hz tv/system, this sound bar should work great. But if you’re running a 120hz system, wait a while until Sonos catches up to the technology. I’m returning this unfortunately and getting a cheaper Yamaha alternative for now.

overall satisfied with the Arc soundbar I recommend to buy

Our new Sonos system has been an exciting addition to our Home Theatre. Our satisfaction started with a service call on our existing Bose system and ended with a great crew installing the new system. Thank You!

I’ve had this for allost two months now and I absolutely love it. It’s expensive and is one of the high end soundbars, but if you have the money to splurge and would like an amazing audio system, this is absolutely worth it. It has a very minimalistic approach with the soundbar containing the base too. And boy does it deliver. The surround sound system on this is truly spectacular as it shoots out certain voices from the side of the bar, making you turn heads during certain scenes in movies/shows. 10/10 would recommend.

Upgraded from Playbar and it was totally worth it!!!