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Customer Ratings & Reviews

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$449.99
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The comparable value is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6633 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the ARC 5.0.2 Channel Smart Soundbar with Dolby Atmos for its excellent sound quality, ease of use, and simple setup. Many users also enjoy the powerful bass and immersive Dolby Atmos experience. Some customers have noted concerns regarding connectivity options and price, while others mentioned volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 6,633 reviews
  • Rated 5 out of 5 stars

    Best buy product and service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service, From best buy. Could not ask for a better product or service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy setup and sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great sound bar. I would definitely recommend adding a sub and two Sonos one SLs to get the best experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in big open rooms. Sound decent in smaller ones. Defibatly need the subwoofer with it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Crackling noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear crackling noise occasionally not sure what the problem is. I bought a open box item, so chances are defective and that could be the reason it might have returned initially by other buyer. Other than that weird noise it's pretty easy to set-up. I'm going to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall better than my Bose. App is also helpful in setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos home Theater system is an amazing system I recommended this to everyone I meet . Few of my friends already purchase this Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good. Don’t think it’s worth almost 1k but definitely not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a professional, competent of setting up our equipment. This is a welcome improvement over the contractors that Best Buy sends out sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos soundbar 3 times didn't work & no manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the soundbar is on, it works great. We've experience 3 episodes when we turn on the TV and it doesn't turn on and we've only owned it for 30 days. The system doesn't come with a manual & the website doesn't have a good troubleshooting guide, so we have to call the Best Buy audio department directly. And their suggestion is to go to Utube videos. I've done that and they suggest to de-install, but since the technicians did the install, it makes me uncomfortable to do it. I'm likely going to have to have a person come out, sure hope I don't have to pay for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Arc - easy setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. App has improved and now shows which surround sound is being delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound bar but a little underwhelming if you do not have a tv that supports Dolby Atmos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is amazing. I also bought the Gen3 subwoofer with this. Had them up and running in no time. The sound is clear and has greatly improved my tv viewing over my previous Samsung soundbar and subwoofer. After a week of listening to this amazing system, I went out and bought two One SLs for the rears. This only increases the experience for the better. You can use the Sonos app to set your soundstage and it does make a difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frequently on sale now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value on sale. Paired it with the sub mini and loved it. Speech audio could be better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this sound bar. Especially because I can add to it later with additional speakers for our house. I didn’t know that there was an app that allows me to control aspects of the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Right sound, wrong app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos lives up to its expectations sound quality wise. The app however needs major improvements.

    I would recommend this to a friend
  • Cons mentioned:
    Dolby atmos

    Rated 3 out of 5 stars

    Arc vs. Beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the arc and the beam and while I am no expert in sound quality, I just didn't see enough of a difference to spend the extra money on the arc. Using the beam and two Play One's for surround sound feels like a better strategy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Arc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Easy to hook up. Wish there were extra hdmi ports to plug in video game console and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great enhancement. Added much to our home environment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great arc d as ound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich filling sound coming from this beautiful sound bar. Blends in with the color of the television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Improving sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better but I am still getting an echo

    I would recommend this to a friend