Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$449.99
Save $149.01
The comparable value is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6633 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the ARC 5.0.2 Channel Smart Soundbar with Dolby Atmos for its excellent sound quality, ease of use, and simple setup. Many users also enjoy the powerful bass and immersive Dolby Atmos experience. Some customers have noted concerns regarding connectivity options and price, while others mentioned volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 6,633 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is top-notch, and the voice clarity and base are impressive. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound output good sound output good sound output

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sono system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality in the bass in this system paired with the same brand speakers. I feel like I’m in the movie theater. I love the automation when I turn on my tv this comes on . I love that I can control this system with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the BEST

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase all of our tech products from Best Buy because they are kind helpful trustworthy and BB has great products and they stand behind the products. We have bought TVs sound bars phones last but not least BB has the best Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice and perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the money , nice look and good for small houses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos soundbar is amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to setup. Integrated easily with Amazon Alexa and LG Television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound bar for movies and music. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Arc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with curb side pickup. Beam vs arc.. i would have gone with Beam

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Love the quality sound when listening to a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Needs a CEC display to setup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have an idea of what you are using with. I was trying to hook up my Dell laptop, Epson EX9240 1080p projector and Samsung TV and I not able to make the Sonos ARC soundbar work properly. I purchased a HDMI matrix, Arcana eARC converter and all 4k HDMI cables to try different combinations. After trying all kinds of combinations, here’s what worked and what didn’t. What worked with Sonos: Optical connection to the TV directly - the Sonos was synced with the TV remote through this connection and I could get the TV channels audio via Sonos. Sonos couldn’t produce sound from the outputs of the Bose Receiver. What did not work with Sonos: Connecting TV or projector with Sonos app or HDMI - I found that I will need a TV with ARC feature to make the Sonos work with my projector and laptop connections. Apparently I can’t bypass that feature of Sonos. So check the output of your TV, and if you don’t have ARC capability, this is not going to work for you. If your TV is over 5 years old, chances are you may not have the feature. It works perfectly well with smart phone using the app and love the sound quality with the songs I play from my phone. I gave 1 star because it didn’t work for my application, which was to connect to a 1080p projector and DELL laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous, but pricey. If you use S1 app, run away

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really grinds me that the hanging bracket is an added cost. at this price Sonos should us that bone. However it is a very nice piece. If you want to incorporate it with old Sonos devices, prepare to get steaming mad. it won't

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Arc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just gotta play around with it sounds so good and get the sub nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Easy to install and use. Sounds amazing and can control with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos arc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos arc sounds great. Pair it with a one or play 5 and bam

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds great... when eArc actually works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my playbar to the arc, fully excited for dolby atmos support. I have the whole setup, 2 play 1's, and a subwoofer included. The arc sounds fantastic, but it constantly cuts out. I'm using a high speed eArc rated hdmi cable with the sonos arc plugged into a Sony Bravia A9G. Not a cheap setup. Geeksquad tech support told me that eArc is unreliable and I should just use an optical cable.. which does not support atmos. Whats the point then? The other option was to put a receiver in between the TV and soundbar. Pretty bad solution for such an expensive product when it removes the main feature and selling point. Geeksquad couldn't offer any other solutions and actually recommended that I return the product and just go back to my original playbar. What a shame.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice soundbar, easy setup. Wish Sonos would provide more equalizing capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Trueplay on Android

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sonos Arc Soundbar on June 11 and a week later the Sonos Sub. Both are great. I then bought the Sonos Ones to complete a home theatre system. The Ones don't see to make a big difference and seem to be too quiet. I cannot actually tune them because there is NO TRUEPLAY ON ANDROID. I didn't need it until I made my 3rd purchase from Sonos. I'm not going to borrow a neighbor's phone, install an app, and install my credentials. And do this again if I change the Surround Rear locations. Sonos is bunch of amateurs, not audio engineers. Trueplay on Android is solvable. Oh, and I've given Sonos ~$2000.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for your review and for being a Sonos owner! Your feedback regarding Trueplay on Android has been passed along to both the hardware and software teams! You can adjust the volume of the rear speakers relative to the Arc and Sub in the app under system -> the zone with the Arc -> Surround Audio. Here you can adjust the balance of the system. Additionally, stereo content will play nothing out of the rear channels so check the source to make sure you should be getting 5.1 or 5.1.2 sound. john.milton

  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Overall good soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to set up. It's ridiculous that I have to set up an account just to listen to my speakers. Provides good sound for a large living room. Supports AirPlay 2 for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it Lol can't figure out how to connect to my phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Ecosystem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Sonos definitely seems like the way to go for most of us.

    I would recommend this to a friend