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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6633 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the ARC 5.0.2 Channel Smart Soundbar with Dolby Atmos for its excellent sound quality, ease of use, and simple setup. Many users also enjoy the powerful bass and immersive Dolby Atmos experience. Some customers have noted concerns regarding connectivity options and price, while others mentioned volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 6,633 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great when listening to music, but watching tv dialogue is flat even if you adjust the settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Sounds amazing while connected to a 2.1 eArc outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    lacks "punch" w/o very expensive subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely easy to se up. Great sound, BUT lacks room filling presence/punch without adding the $800 subwoofer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So I are white

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and syncs well with other Sonos speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SONOS ARK For Me Was Not A Great Experience :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my ears bright sounding . The sound seems held back . The aluminum woofers that Sonos uses makes the sound metallic which may be part of the bright issue . Some songs through the ark made my wife and I emotional . But some songs made my wife and I cringe . We only watched King Kong vs Godzilla with Dolby Digital Plus and I struggled with hearing the dialogue clearly . The bass transitions from the upper frequencies in the sound bar to the lower frequencies in the sub with a lot of Christian bass music I listen to had a odd presentation . On one of the Christian bass songs I listened to it made the sub and I think also the sound bar distort and I was being careful with the volume level . I used the factory sound settings - NO CALIBRATION or Room Correction . I consider my self a audiophile so I believe in a flat EQ & no room correction . If a system does not sound good with a flat EQ & no room correction I always pass .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. First sound bar I’ve purchased. Sounds like surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, very happy with my purchase and will get more soon

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound that fills the room! Easy to setup through the Sonos App.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and very knowledgeable salesperson. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Don't buy anything else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy setup. Works very well with the Sonos app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been pro Bose but Sonos wins hands down. Best Buy employee was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one replaces a Bose that I had to return. This Sonos Arc is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to subwoofer. Fills the room well with sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound. Very easy to install and get running full speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sonos Soundbar. What else do you need to know?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to hook up and sync with other speakers and tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big, powerful, expensive, with unique features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very long soundbar with amazing features. Note that you need a TV with ARC (no toslink connector), and you can only use the best features surround sound features with eARC. You also need an iPhone to use Trueplay. The sound is great, and one thing I did not originally realize is that you can connect it to multipe Subs. Comes ready to attach to the wall.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos is primarily for Iphone users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our surround sound system finally went off to the big entertainment center in the sky and we went on the hunt for a new one. I did not want one that had an overly complicated app and one that would integrate easily. We were recommended the Sonos arc along with their larger bass unit, not an inexpensive purchase but we tend to buy once and cry once when we can afford to do so. We brought them home and tried to get it set up. The app was making connecting the bass unit difficult and we couldn't get the sound right. There were a lot of speakers all firing off sound, but it was more like a noise than sound as all of them tried to enter the room at the same time. The voices were too low compared to the rest of the sound and when we tried to calibrate it and correct the volume we found the main hurdle we couldn't fix. We do not have an Iphone. Sonos will tell you directly that the only way you can calibrate their system is to have an Iphone, and if you do not have an Iphone just get someone who does to come over and calibrate it for you. Um, no thank you, and we were slightly annoyed that we were not told of this issue at purchase. There is no mention that if you do not have the Iphone you are only going to get about 70% of the speakers functionality and about 50% control. This is not an Iphone versus Samsung debate, this is about purchasing something that you cannot use without that knowledge. Without it, it is a lot of noise and not refined. The speakers actually caused a frequency that when emitted caused pain in my ears, neck and back, with no way to reduce that for us. If you have an Iphone, this might be an amazing system. If you do not, I would recommend Bose, which is what we ended up going back to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative. Let me know the pros and cons of all the speakers. Made great recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound output a lot .. feel better sound with high quality

    I would recommend this to a friend