Customer Ratings & Reviews

Love it! Great sound, solid bass. I will buy more sonos producks

Sonos arc soundbar works great, howerver the set up directions should be clearer as to the locations for set up. Press flashing light where it was the button behind the unit that should be pressed

Sounds amazing. We weren't sure we would get great sound but we do!

The sound bar sounds really good by itself without a base box.

Purchased product while on sale. Waiting for my new house to be completed so the Geek Squad can install it for me. Hopefully, I will be completely satisified.

I have not set up, yet it was back ordered and all reviews and word of mouth sing the praises of this. I also had a home consult from Best Buy of where and how to set up a TV, what kind, etc.

The soundbar sounded great when it worked,but after 3 days the soundbar would mute on its own,that stopped for a couple of days the the soundbar would not connect to my WiFi even when hooked up with an Ethernet cable,Sonos support was no help so it was returned to Best Buy.

good soundbar. easy to set up. good for movies. good for music.

Love it. Would recommend this to anyone to purchase.

POOR sound for the price. I've heard boomboxes with better sound. Very poor bass....they must want you to buy that subwoofer. Almost non-existent stereo imaging. Poor clarity and presence. THE APP IS TERRIBLE. It was OK on the first app that I used for 2 days, then they forced an upgrade. Now, the TruePlay tool doesn't work. Additionally, the App can no longer work with Sirius "Sirius XM is incompatible with this device.” It worked before the upgrades started. I was so excited to buy the Sonos Arc for my family. But, this is the most disappointing music device I have ever bought. I have been playing music professionally for over 50 years....I know good sound. I know recordings....I've played on over 70 recording sessions. One recording won a Grammy…. This is not good sound, especially for $899. My 30-year-old stereo wasn’t expensive.....just decent components. But it was 10 times better than the Arc. Unfortunately, time and age has gotten to the speakers. I hoped this would be a decent replacement for the stereo..... Not comparable. Not even close. I do understand the technologies involved. I've spent hours trying every setting combination between the TV and the soundbar that I can find to improve the sound, I believe i've got it as good as it's gonna get, but it is just poor sound....not much better than the Sony Bravia TV speakers. Poor stereo. Non-existent bass. Poor clarity. My $400 Bose soundbar in the small bedroom is much better. Wish I had bought BOSE. Or even a matching Sony. This will be that only and the last Sonos product I ever buy. This is my experience. I’ve warned you. Don’t buy this with any expectations for good musical sound. If I had the money, I would throw this away and buy something else.

Solid addition to the home theater! Can't wait to add the sub!

Great product and great customer service support I’m happy with my purchase

The hype around this product was insane. I was finally able to get my hands on one and wanted to like it so badly given how it would simplify my living room set up. I had read many reviews about how the lack of a separate subwoofer was not really a handicap for this system. In my experience, it sounded ok. I don't know what the reviews were raving about. I tried movies and music and while it did simplify my setup, I definitely felt the lack of a subwoofer. The Sonos sub is very expensive ($500-600). In the end, I couldn't justify buying a $799 sound bar and spend another small fortune for a subwoofer. So, I switched back to a receiver and 5.1 set up for under $1000. This might be a great option for you if deep bass is not a must and space is a big constraint. Otherwise, please just get a conventional 5.1 setup. You can get something very good for 700-800 that sounds better than the Sonos.

Great service! Rep was able to assist us in selecting a sound bar for our home.

I love watching movies and listening to music with our new sound system!

We love it our Sonos Ark. If you don’t have one you’re missing out.

One of my many four sound bars I have enjoy them even have the Sonos move

I went full Sonos for my home theater. I replaced an 15 year old Bose system. I am now a big Sonos fan.

Sound quality is good, Worth to buy for that price.

I am a big fan of Best Buy and the Geek Squad. I have purchased many high-end electronic products including Geek Squad installations and I have never gone wrong.