Customer Ratings & Reviews

Easy set up not happy whith some isues soun is good i have vizio 5.1.2 before and for the value i was thinking it will be a lot of diference but no really

First time ordering for a home delivery from Best Buy, everything went extremely smoothly and I was very pleased.

The Sonos brand lived up to expectations. Pleased with purchase.

No complaints, wanted to get something to pair up with my tv. Couldnt be happier

This sound bar is pretty good but not as great as expected. Was expecting it to be better than Bose as per their description!

Jacob did a great job! He provided a great technical review as well as a product summary.

East to hook up and works like a charm using the Apple app. Highly recommend it. Only downside is will not also function like a Bluetooth speaker for different music apps. Also adding a sub is a must for me but your mileage may vary.

Sounds hi good, but failed to meet my expectations. Feel the Geek Squad didn’t know the product well enough to teach me how to use it. They even told me things that were not accurate.

I have a bose lifestyle 650 and its a great product buy this sonos sound bar is amazing and i will always buy sonos

Agent was super smart and helpful. He came in and completed the set-up of my audio visual set-up. Sounds great.

Easy to order my merchandise in the store, and picked it up when it came in. The date promised was the date kept.

Love this sound bar. It is worth every penny. Jodie was awesome help and showed us perks of all the systems, but we landed on this because of the ease and use and how easily it can be upgraded. Also there’s not a thousand wires.

I've been with Sonos for more than 7 years. When the Arc was announced, I was beyond excited and picked this up along with the mount for my surround sound system. The sound is great. However, the support for sales and technical are absolutely terrible. I've used support in the past and they were great. Then, when Airplay 2 got announced, things went bad. They said "buy this, everything will work", it didn't. Fast forward to now, I've had a sales ticket (2 actually) and a support ticket placed opened since the first week of June. It's August, not a single reply. I've reached out on the phone/the new crappy chat/twitter, no responses or updates. Just a "let's create another ticket". Look, Sonos for its cost is an amazing product. But be warned about their support, their app is rough (even the new cat vomit colored S2 app they just released) and the random issues you'll face.

Product was shipped in secure box and installation was a breeze. I can’t wait to add on to the sound system!

Professional, timely, informative/knowledgeable & accurate!

Amazing!! Please Bose make another sound bar.. right now Sonos is on top.

I’ve had several problems with sound drop out, so I purchased the Sonos Boost but it doesn’t help. Also the boost is supposed to be a bridge from my router to the other Sonos speakers but they all still connect individually slowing my WiFi.

I went to best buy to buy a sound system. The seller was very nice and explained everything to me. I was very satisfied

Geek squad team was extremely helpful, always looking for the best option, at the best price… Super impressed.

Amazing headphones. The noise cancelling feature is so good it makes flying fun. They aren't cheap though.