Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$449.99
Save $149.01
Comp. Value: $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the ARC 5.0.2 Channel Smart Soundbar with Dolby Atmos for its excellent sound quality, ease of use, and simple setup. Many users also enjoy the powerful bass and immersive Dolby Atmos experience. Some customers have noted concerns regarding connectivity options and price, while others mentioned volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,629 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Sonos whole home system is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best all around speakers I have purchased for my home. I love the easy of out of the box set up with Sonos app. The biggest reason I love these products is the everywhere feature. Having the ability to hear my music seamlessly is a must!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome quality sound !!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Love the quality sound when listening to a movie. Had a problem with voices coming through to the front of the sound during action scenes with my old LG SJ04Y. But with the Sonos Arc, voices became loud and clear when I watched the same movie again using the Sonos Arc. Some people complained about not enough options for inputs and no Bluetooth, but for me, I didn't need all that so it is perfect for me. Now, the Sonos app to set up the soundbar to the TV worked great and seamlessly with my Android S21 Ultra 5G. But to calibrate it to your room for optimum sound quality and immersive surround sound, you must use an IOS device. Luckily my wife has an iPhone. I hope they allow an Android to work with their soundbar sometime in the near future, because if my wife didn't have an iPhone, I would not have purchased this, so I'm sure there are other purchases out there that they are losing for this reason. With all that being said, the calibration is an easy process, and after listening to something before the calibration, then doing the calibration, and listening again, there is definitely a difference in the quality of sound. So I can only wonder if for some of the negative reviews regarding sound was because they did not calibrate it to their room. I would definitely recommend the Sonos Arc, but only if you have a means of using an IOS device to calibrate your sound because that is what makes it more awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Perfect Soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar! Really elevates the home theater setup. Paired it with a pair of Era 100s and it does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    his is the best sounding soundbar end of story

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. This is the best sounding soundbar end of story. its so good two friends could not believe the sound, so they both purchased one. The build quality is excellent and setup is easy. If you're looking for ATMOS and sound that is going to show off your 4K tv than stop looking and buy a Sonos Arc. There really is no decision, it's that good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings sound to new heights. Incredible design, very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Arc 5 out of 5

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and functionality in my setup, the Arc paired with the Era 100s is a must to consider in your home theater build. Great quality and range with ease of setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup with the sub through the Sonos app on my phone. Overall took about 5 minutes with the auto sound walk around. AMAZING!!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    My soundbar Arc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with the sound quality of the Sonos Arc. It sounds great with music and movies. The Dolby Atmos is awesome and creates a really immersive sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great as far as sound bars go!

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this sonos soundbar. It was easy to connect, sounded pretty decent, and had doly atmos! The issue I have is the pricing. For around 1,000 you can get a nice 3.0 or 3.1 system and a receiver which will sound multitudes better than a soundbar. However if your goal is to have something simple and still sound pretty great and money doesnt concern you that much, this is perfect! (:

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool speaker. We upgraded and are all Sonos now. Our baby loves watching car racing shows because of the surround sound. The system as a whole is easy to use and we really like it. When watching shows though there can be a big sound jump from a quiet show to commercials. Be ready to jump.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Spendy but if you want to afford it---amazing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first Sonos sound bar. Upward projection and much better midrange. I have trouble distinguishing dialogue on the TV audio. I use a play 1 next to 'my spot' on the couch. This works. The Arc is crystal clear and the second speaker unnecessary. We have 15 foot ceilings and the Arc is still very clear. Music is wonderful and the sound of a movie...rocking. Set up is painless with Samsung smart TV. Connection to Android is also simplified from original.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Buy it you wont regret it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, and the sound is awesome on movie. Specially with the Dolby Atmos capability. But when it come's to music I still like the Bose soundbar. But when it come's to the bass the Sonos Arc is way more bass than Bose 700. I know because I bought the Bose 700 first but I return it and got the arc instead. Over all if your looking for a better movie sound and Voice assistant capable, the Sonos Arc is better, specially when you pair it with the Sonos one SL.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup. I’m not the most tech savvy person and in a couple minutes I had the Arc starting my car, locking the front door, and turning on the lights. Should quality is extremely good when paired with the Sonos floor sub. I think the sub is a must. For anyone thinking of just buying the Arc without the sub, it’s expensive, but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A very happy customer. Sonos Arc and the installa.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality of the Sonos Arc, particularly the voice enhancement feature. The Geek Squad were as always very competent and professional. In addition to setting up my sound system they cleaned up the previous work of less professional third party installers. I buy from Best Buy for this level of quality, both in the systems they sell and their exceptional people. The old adage is there for a reason…you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a speaker bar to really bring without the sounds and this was the best

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sonos Arc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new soundbar been waiting a while the price was good and pulled the trigger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Massive upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this is now last gen, it packs a punch and is a hugh upgrade over normal tv speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Sonic Sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound bar the sound is clear and great quality and Xavier was the best sales rep both of them named Xavier and Josh all did great to help me with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is amongst the best of the best!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the new OLED TVs are quite amazing - for those audiophiles - the sound is always lacking - and of course I thinks its done on purpose to ramp up soundbar sales - well after purchasing a new LG G3 and pairing it with the Sonos Arc and sub - words cant begin to explain how the audio has transformed my living space into a real home theatre. Before buying (and being a previous owner of Sonos products) I weighed all the big names in soundbars against each other - while some had features others didn't - you have to look at your needs and wants and specs to see what will work best for you - The Sonos Arc and Sub - were my pick and I do not regret it for one second! The quality - and theatre experience it provides is among the best out there - and the ability to add on seamlessly using the S2 app is quite well thought out and amazing. You will have to decide for yourself - while on the pricey side - if it fits in your budget I wouldn't hesitate to pull the trigger.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Movie theater sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar with the sub woofer and surround speakers is an amazing setup. It was relatively easy to get setup. The sound is amazing once you setup trueplay. My wife’s family was in town and they were blown away by the sound when we were watching movies. My nephew said it felt like they were at the movies. This was a big upgrade for me for an old Samsung soundbar from 2016 with no surround speakers. So I’m really glad I made this purchase and would recommend it highly!

    I would recommend this to a friend