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Customer Ratings & Reviews

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$449.99
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Comp. Value: $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the ARC 5.0.2 Channel Smart Soundbar with Dolby Atmos for its excellent sound quality, ease of use, and simple setup. Many users also enjoy the powerful bass and immersive Dolby Atmos experience. Some customers have noted concerns regarding connectivity options and price, while others mentioned volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,629 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best soundbar on market currently

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a more costly LG bar before this with Atmos, and returned it for this. Good choice. You get clear, loud, articulate sound and plenty of bass from the bar alone. Integrates well with TV and other connected devices. Just make sure you have a current gen TV with an HDMI eARC port, otherwise you won’t get the best performance. Oh, and make sure you fully tune the Arc with the Sonos app, once you do that it isn’t far off from a movie theatre experience in your home. All from a single sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound bar, can’t wait to get the sub in.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds of this soundbar is amazing really clear. I mean this is it what else can you want, you can add a sub and satellite speakers to it wireless. You can add 2 subwoofers with the recent update. Yeah you can buy another soundbar system for the same price that Includes subwoofer, but that’s all it is. With Sonos it does not end there, you can add more. Yeah it’s pricy but worth. It sounds great with out the sub, but I went all out and bought the sub recently. Hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc + Sonos ecosystem is the best value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Arc excels and lives up to all its hype. We recently purchased an 65" LG OLED CX TV and initially wanted to augment its built in mini Dolby Atmos speakers with just an inexpensive sound bar. But based on BestBuy sales person we decided to get a bit more ambitious to get a LG SN9YG sound bar with two wireless surround speakers. But then we stumbled into Sonos Arc glowing reviews and we immediately returned our LG speaker bar system and bought a Sonos Arc. Though Sonos Arc by itself is better than many sound bars with dedicated subwoofers, we also bought a Sonos Sub and two One SLs. And the additional oomph from these components is worth the extra fun. Setup was a breeze too. Though the LG sound bar was loud, Sonos Arc excels in delivering clear and crisp sound at every volume level. Sure it is expensive (the biggest cost diff comes from the additional cost of the Sub) but once people get to know the Sonos platform plug and play ecosystem...they will get a sense of the long term value of their investment. No other sound bar system provides this ecosystem value enhanced by regular software updates. And it is important to note that people can add the Sub and 2 SLs at their own pace and grow the system. With the latest software update, Sonos Arc system allows to add a second Sub too if they even want more oomph :). BestBuy customer service, both in the store and online, was excellent too and made the entire purchase experience a pleasant one.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Wow! Thank you so much for purchasing our products and allowing us to fill your home with sound! john.milton

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Top soundbar for a reason!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos arc is amazing! At first I was skeptical of buying this soundbar because of the price. I do not regret paying extra for amazing sound and quality. It was easy to install and to setup also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    High quality sound, slight connection issue w/ TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker itself is phenomenal. The sound is very high-quality and connecting to it is a breeze since it’s all through the Wi-Fi. it’s a better connection as well and it’s nice to connect with different devices. The only issue I have is the connection to the TV. It often gets disconnected and disconnects if you have anything else connected to other HDMI slots. Sometimes it’s not recognized so you have to unplug all the HDMI‘s and then re-plugin the one for the speaker first so the TV recognizes it. Kind of a pain, doesn’t happen very often but it would be nice if this bug was fixed somehow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The sweet spot of cost/ease of setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Sonos ones and loved their quality for several years. Now Connected as rears to this with the sub for 5.1.2 with Dolby atmos. It’s excellent. Is it the best you can get for surround sound? No, a full system and separate speakers and wires would be. But for ease of setup and power, best sound bar by a long shot. I’m not an audio file, but it has to sound “good”. This hits all the right notes.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Deep Rich Speaker with amazing warranty.

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is amazing and unbeatable. This speaker has a very deep bass with high-pitched noises Fortunately I bought the warranty, my ex attempted to play some youtube videos that are bad for the speaker in attempt to ruin the speaker and all i had to do was get it replaced in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc delivers the quality sound one would expect to have when enhancing your tv experience. It fills the room nicely and captures frequencies your tv will never produce. It's easy to set up and adding other speakers using the app was easy. It's a very stylish piece as well so it adds a modern look to the rather blah look of other soundbars. It's at a higher price point than others, but it delivers. Having the other component speakers is truly a great listening experience. Music from it is just remarkable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Ecosystem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great soundbar. Integrates well on eARC and nice to be able to control volume and EQ with the Sonos app. Ended up getting the Sub Mini and two Era 300s for total immersion. Love the Sonos ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    I tested this against the Bose 900 and it won.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable full and dynamic sound. Best soundbar I’ve ever owned. I’m an iPhone user so this is fantastic for airplaying my song library. The Dolby Atmos is incredible. I tested this against the Bose 900 and I felt this sound had heavier bass and more movie theater quality sound. Plus the wifi features are next gen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    A+ Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This soundbar is truly amazing! They produce such a powerful and immersive sound that can easily fill up an entire room. Not to mention, they are incredibly easy to install. I highly recommend them to anyone looking for top-quality speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar, Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds amazing in my room (a 16x21 rectangular bedroom with an open vanity). The bass is sufficient, but I will be pairing with the subwoofer very soon. For most people, this might not be necessary. The number of drivers on this soundbar puts it at the top of the list for its price range. Paired with the Roku automatically. It is necessary to place soundbars at a relatively ideal height (think ear level), so this might have an effect on the sound you get out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    The ultimate sound experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the best sound bar and options to expand to a full surrounding sound package. The sound quality is bar none, THE BEST. I have had a Samsung, Sony abs Vizio. NEVER buy a vizio, absolute garbage. The simplicity of Sonos is such a refreshing set up. It’s a super immersive experience for music or movies PLUS it’s so freakin easy to set up. YES this is a premium price but worth every penny. I waited for Black Friday and the arc, 2 speakers and subwoofer total 1599.00 plus tax.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bose die hard for years. My last home theater system was a legacy Bose system. It all started with roam, after having received a free roam I fell in love with the sound quality of Sonos. On Black Friday I saw vest buy was running a deal and this system was one knee jerk maneuver I haven't regretted. Very good sound quality. The one thing I will say is that this sound bar really needs a subwoofer with it if you decide to go down this road.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Sounds great as long as it stays connected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but losing connection from time to time. For the price I don't think we shouldn't ever experience any issues at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Wildly Expensive but top quality sound performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive quality and volume with acceptable surround quality and plenty of bass without a subwoofer. Also no mounting bar included which is not a crime, but charging $80 for a piece of stamped metal means you need to purchase it from Amazon for $25

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound! Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old house was wired for surround sound and moved to a new home that wasn’t wired. I love my Sonos Move and looked into the Sonos Arc as a new option for our home theater. I love it and the Sonos sound is incredible. I did not purchase the bass and don’t think it is necessary. The Arc is easy to use between TV, Streaming or just listening to music through the Sonos app. I would highly recommend to anyone trying to simplify their home theater but wants great sound! Congratulations Sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great as a stand alone, Amazing as a system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 3 sound bars before I settled on this one. Absolutely amazing sound, and I like that it could pair with other Sonos speakers so that it could create a full theater sound, but it wasn't super necessary, it does amazing as a stand alone. I also appreciated the ability to be loud without drowning out the words in movies. It connects to a huge range of TV's, and especially takes advantage of an ARC HDMI. I love it and so does everyone that listens to it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and amazing sound quality- setting up the speaker was easy and relatively pain free. The only issue we had was wifi connectivity where the speak was located. That caused the set up to fail twice. There was a cable in the same spot so hard wired the speaker and finished the set up in minutes. The sound quality great and the app is easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgraded from sound base

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vs the soundbase is a difference. The base died so I grabbed this when on sale. Love this system

    I would recommend this to a friend