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Customer Ratings & Reviews

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$449.99
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Comp. Value: $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6628 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the ARC 5.0.2 Channel Smart Soundbar with Dolby Atmos for its excellent sound quality, ease of use, and simple setup. Many users also enjoy the powerful bass and immersive Dolby Atmos experience. Some customers have noted concerns regarding connectivity options and price, while others mentioned volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,628 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT EXPERIENCE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A spectacular SONOS ARC system, compatible with SAMSUNG 85 IN SMART TV. A concert area, real unique sounds. Very happy, a great experience! GOOD BUSINESS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Soundbar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Sonos Arc soundbar. It is unobtrusive and is attached just below our new 77” LG TV. It provides good sound, especially when watching movies or sports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first soundbar, and it sounds amazing. I haven’t set it up for all the features but easy to use with Alexa and frame tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sons arc surround system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best surround systems I've had so far and I only have the sub and the arc sound bar and it's very very great I don't think there's another brand that's better then Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an Excellent open box and it was missing the HDMI to optical adapter. First tried both top end Sp9 and Sp8 LG sound bars before this and were great but something about them just didn’t sound right even after tweaking. I had to run trueplay a few times to get it to sound right as it is a bit of a an art. Once I got it right holly cow this sounds amazing and extremely immersive. I still feel the price is a bit high especially since you really need to get the sub to make this sing but still give it 5 stars due to design and sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The sound is amazing BUT…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve gave it 5 stars but here’s why I didn’t. I’m going to get straight to it. The quality sound that this system puts out is simply unmatched. Never heard a surround sound system like it before. BUT, here’s the downside to it. IT WILL NOT STAY CONNECTED TO MY TV (Samsung)! Evidently this is a known problem according to the Sonos community. When I was researching this issue I found that I’m not the only one by far. Every time I pause what I’m watching for more than 5 minutes or cut the tv off completely the system loses connection with the television. When that happens I have to disconnect the power from the soundbar for a couple of minutes then plug it back in. This issue isn’t something I expected from a product from Sonos especially when you’re paying the hefty price tag for it. FYI…I did everything that is recommended to fix this problem and I’m still having the same issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a phenomenal sound bar. I appreciate bass so I paired it with a Sonos Sub (full size). Cinematic experiences and music are incredible. Still sounds good while walking through the house, but sound is definitely best right in front of it. I used the Sonos app to pair it with the Sonos Move 2 outside so I could have the same music playing inside and outside and it sounds GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the sonaa soundbar for my husband for Christmas. The sound quality is amazingly crisp and clear. We had another soundbar that was very annoying when turned up at a higher volume. The sonas was well worth what we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound!! Especially if you receive a lot of Dolby Atmos content. This is where the Arc shines. I have yet to really use it with music as I still prefer the stereo sound from the Play 5. But with spatial audio capabilities from Apple Music being supported in the near future, I may have to consider using it for all sound in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Teriffic Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sonos product… easy setup, great app, and love the soumd ! So much I purchased the subwoofer. Try it yourself !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great sound but that's all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker. Wish it had a remote. And Don't little green flashing light in front middle of speaker. Makes me look down at it as I'm watching TV. Also no on screen prompts to adjust speaker. For the big bucks I paid for it you would think it would be better setup with it own on screen app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose or Sonos ? I will pick Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using bose 700 sound bar for last 2 years. Since it does not have Dolby atmos , was looking to setup a receiver with speakers. But good I met a person in best buy and he gave me confidence that this sonos arc can be a handy option if you live in apartment. Also subwoofer is an over kill for apartment living. So I went with the sound bar and the surround speakers. Initial 2 days I didn’t tune the equalizer and felt the sound bar to perform better. I was happy. Later when I tuned up the bass and reduced the treble I got what exactly I have been longing for. Given the screen shot for your reference. It’s sounding amazing. Worth the investment. While initial setup I faced issues. But I reset the new sound bar and was able to setup. I am planning to get the speaker stand. Will post more once that is setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Looks great, sounds better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, set up was relatively easy and we love the sleek look of the bar in our living room. Watched several movies and all have sounded clear and sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamechanger ! Amazing Dolby Atmos ! Buy it ASAP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Soundbar on the Market ! And it’s not even close. I”ve tried all the soundbars on the market and the Arc destroys them all. Once you add a sub and the Sonos Ones or SL”s it’s Game Over. Sure you can buy a cheaper all in one Soundbar, But in a year’s time it’s obselete and replaced by a newer model and yours is half off and worthless. Save yourself the time now and just buy it. It sounds incredible. The Sub is world class ! The great thing about Sonos is you can upgrade at your own pace. Whenever you get the money just add whichever speaker you need to complete your home theater setup.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The Sound Bar You Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, Strong Bass, Rich Listening Field and Looks Great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use soundbar. Stays consistently connected to the network and works great with my whole home speaker system. Mobile app is slow to load.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Sound Bar & Sub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it not been for Martin ( a best buy team member) I would not have even known what sonos was. I was interested in bose or sony. I'm so happy I listened to Martin and bought the sonos. I had a couple early functionality issues that where based in user error. Overall the system is amazing. It gives amazing sound, and I look forward to purchasing more speakers. I have the sound bard and the sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos supah sonic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Soundbar. I had the Roku stream bar before which was fine but this is on another level. You do not need any other speaker add on with this gem!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new Sonos system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos Arc Surround system to replace my Bose Lifestyle 35 system and what an improvement. Nowwe can understand vocals without the rear speakers too overpowering. Also no more wires all over the room!!! Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound, No Bluetooth Connection to the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, I just don't like that it wont connect to the TV by Bluetooth. It's the only cord you can see running to my TV and that urkes me (thankfully my wall is black) , other than that it's good.

    I would recommend this to a friend