Customer Ratings & Reviews

Excellent product I really enjoy my speakers. It makes watching television great.

I loved the white but found that the black looked better for my set up. We exchanged it.

Not sure why my review I wrote about this was never posted by Best Buy....here I go again...I was eager to get the ARC...and now I’m so disappointed with the sound....I swear the beam has better bass...and both the Beam and Playbar have way better sound stage...the sound from the Arc is weak...I expected a much fuller sound...i also have the complete set up...Arc, Gen 3 Sub and two one SL’s... so so disappointed with the Arc...However the overall sound quality with the Sub and SL’s is very good in movies...good separation...I’m thinking even an update, it will not be able to make the Arc have better sound stage or a fuller sound that it should have for $800...Sonos has to know all this...SAD !!

Perfectly paired with my TV. 2nd Arc I have purchased

I love the look and the system flexibility however the sound quality for the money could be better

I wish I could give a zero star review! Beware buying ANY open-box item from Best Buy! We bought the Sonos Arc for our outdoor pool house. Unfortunately (and through no control of ours) construction was significantly delayed by contractor and our return window expired before we installed the arc. Once we did attempt to install we discovered it would not connect to the TV. Through troubleshooting with Sonos direct we discovered the HDMI port was severely damaged right out of the box! Even though the item says excellent condition. Best Buy customer service was of zero help and could not careless. Extremely rude customer service. DO NOT BUY OPEN BOX FROM BEST BUY

By far the best sound system I’ve ever had. Way better than Bose. Super easy set up and the sound is unreal.

I have had problems with since a week after I purchased it. The volume would automatically go down to muted/ no sound. I have had the geek squad out twice and asked for a replacement…. I’m being told that the Geek Squad Manager says I have to remove the unit myself and get it serviced. Unacceptable!!!

Has a good artificial surround to it but is way overpriced for the sound. The bass distorts which is something I’ve certainly never experienced with Bose at a comparable price point.

I recently added the Sonos Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos in black to my setup, and it exceeded expectations. The sound quality is outstanding. Dialogue comes through clearly, bass is tight without being overwhelming, and the Dolby Atmos effect creates a noticeable sense of height and space, especially with action scenes and live concerts. It easily fills a large living room without distortion, even at higher volumes. Integration into my existing Sonos system took only a few minutes. The app walked through setup step by step, recognized the soundbar immediately, and synced it seamlessly with the rest of my speakers. Trueplay tuning made a measurable difference in balancing the sound for the room. Everything works together without lag or connectivity issues. The design also stands out. The black finish looks clean and modern, and the low profile fits perfectly under an 85 inch TV without drawing attention away from the screen. It feels solid and well built. Overall, this soundbar delivers strong performance, simple integration, and a refined look that elevates the entire entertainment space.

The Sonos Arc Soundbar with Dolby Atmos, Google Assistant, and Amazon Alexa in Black is a game-changer for my home entertainment setup. This soundbar delivers an unparalleled audio experience that has elevated my movie nights, music listening, and overall media enjoyment. The Dolby Atmos technology creates a truly immersive soundstage, with crisp highs, detailed mids, and deep, resonant bass. It feels like the sound is coming from all around me, making every movie, show, and song more engaging and lifelike. The soundbar’s performance is nothing short of impressive, whether I'm watching an action-packed blockbuster or enjoying a quiet, dialogue-driven drama. The integration with Google Assistant and Amazon Alexa adds a ton of convenience. I can control the soundbar, adjust the volume, and even manage other smart home devices with simple voice commands. This hands-free functionality makes it easy to stay in control without interrupting my entertainment. Setup was straightforward, thanks to the Sonos app, which guided me through the process step-by-step. The app also offers a range of customization options, allowing me to fine-tune the audio to my preferences. I particularly appreciate the Trueplay tuning feature, which adapts the sound to my room's acoustics for optimal performance. The sleek, modern design of the Arc looks great in my living room, and its build quality is excellent. It seamlessly blends with my existing decor while providing a high-end look and feel. Overall, the Sonos Arc Soundbar with Dolby Atmos, Google Assistant, and Amazon Alexa is a fantastic addition to any home theater system. It offers exceptional sound quality, smart features, and a user-friendly experience. I highly recommend it to anyone looking to enhance their audio setup!

In the world of soundbars, the Sonos Arc stands in a league of its own. It's an extraordinary piece of audio technology that offers a listening experience unlike any other, transforming ordinary living spaces into immersive home theaters. Right from the start, the Arc's design speaks volumes about its quality. With its clean lines and sleek aesthetic, it's a masterclass in minimalist design. The premium finish not only makes it a pleasure to look at but also ensures that it blends seamlessly with any home decor. Setting up the Sonos Arc was remarkably simple, thanks to the intuitive Sonos S2 app. The app guided me through the setup process step by step, making it easy to integrate the Arc into my existing Sonos ecosystem. It also offered personalized sound settings to tailor the audio output to my room's unique acoustics, ensuring the best possible sound quality. When it comes to performance, the Sonos Arc is nothing short of astonishing. Powered by eleven high-performance drivers, it delivers incredibly clear, detailed, and immersive sound. The Arc's real magic, however, lies in its Dolby Atmos compatibility. This feature creates a three-dimensional soundstage that truly envelops you, bringing a new depth and realism to movies and music alike. The Arc's audio quality is matched by its smart capabilities. With built-in voice assistants like Alexa and Google Assistant, it's easy to control the soundbar hands-free. Whether I wanted to play music, set alarms, or check the weather, the Arc responded promptly to my voice commands. In terms of connectivity, the Sonos Arc doesn't disappoint either. It supports both Wi-Fi and Ethernet, ensuring stable, high-quality streaming. Plus, with AirPlay 2 compatibility, streaming from Apple devices is a breeze. What sets the Arc apart, however, is its scalability. You can easily add a Sonos Sub or rear speakers for an even more immersive 5.1 surround sound experience. This makes the Arc not just a soundbar, but the heart of a potentially powerful home theater system. In conclusion, the Sonos Arc is a triumph in every sense. It combines stunning design, easy setup, brilliant sound, and smart features to deliver an unparalleled audio experience. Whether you're a film enthusiast looking to recreate the cinema experience at home or a music lover seeking high-quality audio, the Sonos Arc is a worthy investment. It truly embodies the magic of sound that Sonos is known for.

I bought this after buying / returning a few soundbars. I purchased with the sub and the two subs and OneSL. Overall it’s an amazing system - great for someone looking for an easy to setup, use and understand system with high quality design and sound. What I liked: - The system is very easy to setup. This was my first Sonos system, and it only took 15 mins to setup. Beautiful packaging - Sonos includes both an HDMI and optical cable. However, if you can’t use HDMI to your TVs eArc you won’t get the most out of the system. - The sub and the OneSLs are wireless, so no long wires to run. - the Sonos app makes it easy to tune / control - The quality of the sound, voice and bass and surround is amazing. Bass is very strong and I highly recommend you get the sub (vs the OneSL if you are making a trade off) - Easy to stream directly to the sound bar, play music from iPhone, integrates with all major music apps like Spotify. Can also add Alexa - the other soundbars I returned had various issues ... sound would cutout at certain scenes (after research it is a lag from audio/ processing in Dolby Atmos which soundbar was not handling properly), Sonos had no issues playing the same tracks and at higher volumes showed no distortion What are things to be aware of: - no remote, so need to use App. However, it powers up and volume adjusts with TV remote (as case with other soundbars with eArc connections)... so need app mainly for setting adjustments or if you want to use for music, etc. - there is a limited amount of setting / adjustments available on app. For me it covered all the important elements - e.g., back speakers volume, bass, night mode, voice Clarity. - finally - comment on Atmos, if you don’t know what that is - do some research on. After several systems, i found that the surround system is great and side way movement is amazing (esp with Sonos) ... if you want to hear sound coming from top.. you should really get speakers in ceiling. The concept of sound bouncing off the wall to mimic top speakers is interesting but I found it not very effective.

The sound quality is absolutely amazing. The bass is good, but would highly recommend buying the subwoofer in conjunction with the Arc to take it up a notch. Another great feature is the setup. Only two cables to connect and the actual setup is done through an app. The app works great and functions as a remote control, so you don't have to fumble with another remote. Lastly, the Arc seamlessly ties in with your TV, so the factory TV remote control will adjust the volume without issue. Great looking design on top of all that

The Sonos Arc soundbar is a game-changer in the realm of home audio, offering an exceptional audio experience that leaves a lasting impression. With its sleek design and state-of-the-art technology, the Arc delivers an immersive soundstage that fills the room with stunning clarity and depth. One of the standout features of the Arc is its support for Dolby Atmos, which allows for a three-dimensional audio experience. The upward-firing drivers and side-firing speakers work in perfect harmony to create a virtual bubble of sound, enveloping the listener from all angles. Whether you're watching an action-packed movie or playing your favorite video game, the audio precision and spatial awareness of the Arc truly elevate the overall experience. Setting up the Arc is a breeze thanks to Sonos' user-friendly app, which guides you through the process effortlessly. Additionally, the soundbar seamlessly integrates with other Sonos speakers, creating a multi-room audio setup for a whole-home listening experience. The Arc's performance is further enhanced by its ability to adapt to your room's acoustics. The Trueplay feature utilizes built-in microphones to analyze the sound reflection in your space and automatically optimize the audio output accordingly. When it comes to connectivity, the Arc leaves no stone unturned. Equipped with HDMI eARC and optical audio ports, it effortlessly integrates with your existing setup. Moreover, it supports popular streaming services, voice assistants like Amazon Alexa and Google Assistant, and can be controlled via the Sonos app or through Apple AirPlay 2. The Sonos Arc's sleek design is not just pleasing to the eyes, but also well-engineered to deliver exceptional audio quality. It blends seamlessly with any home decor, whether mounted on the wall or placed on a media console. While the Sonos Arc comes with a hefty price tag, the audio performance and versatility it offers make it worth every penny. If you're seeking an unparalleled immersive audio experience in your home theater setup, the Sonos Arc soundbar is a top-tier choice. Its ability to transport you into the heart of the action through its dynamic sound reproduction sets a new standard in home audio.

I’m not an audiophile so I don’t know anything about what actually does and doesn’t sound good however I will say that you won’t go wrong with this sound bar. I use them in my bedroom with my LG CX 65” tv. I have tested how my TVs internal speakers sound against the Sonos Arc and imo the Sonos Arc gives more umph to the overall sound (I never have the sound go past the halfway point as that’d be too loud) I think for some people though the sound difference may not warrant the cost. For example my mom and sister told me they wouldn’t have bought the soundbar if they were me because they felt the TVs speakers were more than enough and the CX does have some pretty good speakers for a TV. I do like that setup for the Sonos Arc was very simple and that the idea is for you to add more speakers and subs if you want in the future. I will say, if the Arc is loud enough (like past the halfway point) and the music gets loud your floor may rumble a bit (mine did). Design wise it’s super elegant and I really like how it looks with its rounded shape, it adds to your entertainment center as far as aesthetically pleasing goes. Music sounds very good on here and so does the mixture of sounds from video gaming. It just adds that extra bit of clarity and texture to music and sounds that the tv speakers on its own can’t. (CX speakers sound very tinny compared to the Sonos Arc.) If you are perfectly happy with how your tv sounds then I’d say don’t buy this and save your money. However, if you are thinking about getting into surround sound and/or want quality sound to go with your home set-up I’d definitely recommend getting this. I’d also note that if you want real tangible bass from your sound then you really have to get the Sonos Sub for that as the Sonos Arc doesn’t give off much bass but you honestly don’t need it the Sound bar gets plenty loud on it’s own if sound clarity is what you want the most. So as far as the product goes, yes it’s amazing and you will get what you pay for which is a quality product. However I think it’s best to try out different sound bars at the store to see what suits your ears (I say this meanwhile I totally didn’t do this and just bought these based off good reviews.) If you want a Sonos product then yes I think most people will be very happy with this sound bar. My only thing against the sound bar is the price but I don’t think that the price takes away from the quality of the product which is why I give it five stars. Yes, it’s too expensive and I think Sonos would make everyone happy if it was at least $600 but that’s just how I feel about it personally. I’m very happy with the Sonos Arc and I’m even thinking of getting the Gen 3 sub. Buy it if most of these apply to you: -You like Sonos products -You want clear and crisp sounds -Intend to be using this sound bar a lot -Really unhappy with your TVs speakers -Have $800 to spend on a quality sound bar Do not buy this if none of what I said above matters or applies to what you want or at looking for.

Extremely pleased with the Sonos ARC. Had bought a Samsung Q900T to pair with my Samsung TV thinking they would actually work really well together. Turns out the Q900T would not stay connected, the wireless sub lost connectivity every other day, the TV never remembered the soundbar after being turned off... So I ordered the Sonos ARC with some trepidation - would this one behave as poorly. Short answer: NO! Sonos packaging is beautiful. The soundbar looks great. I plugged it in, downloaded the Sonos App on my phone, it performed a software update, and then Asked me if I wanted to set it up with my TV. Setup was smooth, worked flawlessly. The soundbar has simply turned on as it should with the TV, is extremely clean and clear, bass is good. Maybe somewhere down the line I would get the bass module, but I don't need it, it would be a want. The soundbar sounds great playing music, lots of clean bass. Movies it does a really nice job of creating a surround-like experience, much better than I had anticipated. Overall extraordinarily pleased with this purchase. I also got the mounting hardware to hang this below the TV.

Highly recommend! Excellent sound bar. Prior to owning this I had the LG SN8YG 3.1.2 hooked up to an OLED65B7P. I thought that was a great sound bar but I had been hearing great things about the Sonos Arc, and my wife and I wanted a Sonos system for the home for seamless playing throughout the house. Well, I can’t speak highly enough of the Sonos Arc. It’s fantastic. I bought the Sonos Sub (3rd Gen) along with the Arc and I feel like I’m at a concert when you crank the volume way up. The bass is amazing. Very impressive. I watched Saving Private Ryan in Dolby Atmos and it sounds like the planes are flying overhead and bombshells are going off in my living room. Wild! Sonos created a very impressive piece of equipment here. There are some issues with lip sync but that’s common with most soundbars. I heard about a product called “HDFURY Arcana.” It’s supposed to ensure lossless Dolby True HD sound and help eliminate any lip sync issues. Arrives Monday so excited to see how much better this system can be.

This is not a “technical” review, but rather this is a consumer and audio “enthusiast? Review. If you’re looking for technicals and numbers and such, you’ll find plenty of those...elsewhere. Background: My Television is a 65” LG C9 OLED. I had a Nakamichi Shockwave 7.1 for a couple of years. While it was a mere “okay”, it was a bit troublesome with the rears and the sub disconnecting at random and having to reboot the system and just not good altogether. I have been researching a replacement for about 9 months. I read almost every review on every soundbar . Might it being just a bar, or 2.1, 5.1, 7.1 or all other combination. Saying that, I did not want just a soundbar; I wanted a system consisting of the bar, sub and rear surrounds. Dolby Atmos and DTS: X. Sonos ARC kept rising to the top in almost every review. JBL, Bose and Samsung sandbars were mentioned a lot, but the ARC managed to always rise above them all. So, two weeks ago I placed my order for one Sonos ARC, one Sonos Sub (3rd Gen) and two Sonos One(s). Unpacking the system was a delight. The packaging very much reminded of how Apple packages their products, iPhones, iPads, etc. As you unpack each item, immediately you’ll notice a “heft” to it. Heavy, remarkable workmanship and very attractive. This system is not cheap. Put together the cost is $1900. But is it worth the money? Well...read on. First setup consisted of the ARC by itself. I wanted to see how it stands alone. Set up was a breeze. You download the S2 app, and it walks through every step. Once you are done, then you should run TruePlay. This will allow your soundbar to learn your room so it can distribute the sound intelligently. The entire setup and TruePlay takes about 3 minutes, then you’re good to go. A note about connecting your ARC to your TV. I read a lot of criticism about the ARC having only one HDMI port. While it is true, there is only one HDMI port, which supports ARC and eARC (not to be confused with Sonos ARC) the criticism is not really on point, IMO. The caveat with this soundbar is you will need a “newer” television which supports the ARC and eARC protocol to get the full advantage of it and for Dolby Atmos and DTS: X, because all your components have to be connected to the TV’s other HDMI ports, and the TV then passes all signals through ARC or eARC to the Sonos bar. So, if your TV is not new enough (I believe it has to be 2018 or newer) perhaps the Sonos ARC is not for you. First Test: As I mentioned, now I have the soundbar on its own No sub and no rear speakers). I watched Hamilton on Disney+ Vis Apple TV 4K and via the Disney+ app on the LG TV . I have not watched the musical before so I really had zero expectation as to how it will look or sound. Well, let me tell ya...The Dolby Vision picture was absolutely tremendous. Connecting Apple TV directly to the TV showed that the Nakamichi was robbing me of a beautiful picture, as obviously it did NOT pass thru the true Dolby Vision signal. The picture was that good now. Hamilton is in Dolby Atmos on Disney+. The Sonos ARC sounded awesome on it’s own. The dialogue was clear, the music was crisp and the sound distribution was great.The bass was absolutely present; alas not thunderous, but it was there. On this test, the ARC scored a 4.5 stars (I will explain the missing half at the end of the review) Second test: Connected the Sub to the ARC. On the S2 app, you just tell it you want to “add sub” and you for low the instructions. On a Sony X800-M2 UHD 4K Blu-Ray player, I watched John Wick Chapter - 3 Parabellum. The ARC did a wonderful job in the sound distribution again. The bullets are absolutely buzzing left to right, people are coming at you from the front, the back and everywhere. Then there is Scene 3 in the movie. This is the motorcycle chase with Wick on the horse. The SUB filled the room with and awesome and thunderous bass. I hid the sub to the side of the sofa in the media room, and you could feel the beat everywhere in the sofa, the floor, the walls and just about everywhere. The addition of the sub to the ARC has created a totally new experience. On this test, the score is a full 5 stars. Third test: Added the 2 Sonos One speakers as surround sound. Go back to your S2 app, select add Sonos One(s) and follow the instructions; it will even asks you if you want to set the speakers as a pair of rear surrounds. When done, PLEASE don’t forget to run TruePlay. This will once again calibrate the entire system you have now to adapt to the configurations of the room and surroundings for the best sound distribution possible. Believe me it works like magic. Easy peasy. Next up, is Avengers Mad Max: Fury Road. Now...Sit down, and get ready for an experience you only find in a movie theater, not in a house. As the movie starts, Mad Max’s voice will come at you from everywhere in the room. Then he gets in his car and takes off, and the War Boys arrive...from ABOVE & Behind you. I literally had to duck because I thought something was above and close to my head. When this movie was released in 2015, it was made for this Sonos system. It is a pure demo for the system to flex its muscles. Sound is coming at you from everywhere. Just immersive in every meaning of the word. The crispness and the very punchy bass just tears through and through the entire move, relentlessly. Next is Avengers: Endgame. The bass is ridiculous now. It will shake your house if you turn it up more than 50%. The sharp sound is coming at you from every angle, and the super heroes are flying all over your living room, media room, or whichever room you are watching from. On this test the score is an astounding 5 stars out of 5. Now let me address why I gave the ARC stand alone a 4.5 stars. I did so, because I heard the system with the rears and the sub, which made the sound from the bar itself a bit lacking. Otherwise, the ARC gets a solid 5 stars as well. The Sonos system is not for everybody. It is expensive. It does require a new(er) TV and it has no remote control (who needs it). But if you want the best, you owe it to yourself to at least give it a look. In summary: The Sonos ARC combined with the Sonos Sub and two Sonos One(s) is an absolute stellar of a sound system. Dolby Atmos, DTS: X, DD+ or any surround sound will sound like other on any other soundbar. Setup is easy utilizing the Sonos app (S2). The workmanship on the speakers is flawless and shows an eye for details, and the entire system is very pleasing to look at and will fit in your home whether you are modest or traditional. I know has been a lengthy review, but if it helps at least one person, then I consider it a successful one.

Bought this to replace an old Sony htc800 bar with sub and wireless surrounds. Setup was extremely easy and the Sonos app is a lot btr than Sony’s. Coming from a soundbar with surrounds and sub, I was initially disappointed. Even though it was filling the room (btw - look for some Trueplay tuning tips on YouTube… btr than Sonos instruction video), I was used to, well… more volume and bass. After a few days, I realized the sound (especially when watching Atmos or any Dolby content) was much superior to my old 5.1 Sony bar. Much superior - don’t mistake volume for detail. I was used to “loud noise”, now I had refined sound and yes, the bar really does do a good job of filling up the room, and it does have bass, don’t get me wrong. Like I said, I just didn’t realize it. If you’ve never had a surround system or a soundbar, you will love this thing. I have a TCL Series 6 Roku tv. Roku came out with an OS update which added eArc, which allows for Atmos. Also have an Apple TV 4K (1st gen) and PS4 slim which work great with this bar. You might need to fiddle with some settings on your other devices, but the bar itself does what it does. Last thing - although I was happy, I still bought two Sonos Ones for surround and a Sonos sub for more bass. Adding those to the system was silly easy easy with the app, the bass rocks, (I mean it rocks) and the surrounds output so much more than the Sony’s did. Again, not just volume, but volume and detail! Now I’m truly blown away. Don’t ever need to crank it - after retuning Trueplay, it’s awesome. Plus… if I could afford it (this stuff is kinda spendy) I could add another sub! This is a great bar, sometimes you get what you pay for. Add the rest of the stuff over time. You won’t be disappointed!