Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$579.00
Save $250
The comparable value is $829.00

Customer reviews

Rating 4.8 out of 5 stars with 6636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 6,636 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arc Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat difficult to get up and playing but once done sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Try it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. But not worth the price without the rears or sub. Still I’m happy with it. No app issue for me as of yet. I’ve had for two weeks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos ARC Soundbar Rocks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and easy setup. Get the Sub to go with it. Will add the back speakers later … but can’t wait to hear it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and works great in a 2 story room. Reduces loud noises and other great features.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Software the worst!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sounds great WHEN IT WORKS! Their software is the worst in the world!!! It sucks you’ll spend hours and hours and hours getting their devices to connect to your WiFi and STAY on your WiFi , horrible and they don’t give a crap

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      To address the issues with the Sonos Arc and its software, try the following steps:

      1. Ensure Network Stability
      Check Wi-Fi Signal: Make sure your Wi-Fi signal is strong where the Sonos Arc is located. Consider using a Wi-Fi extender if necessary.
      Update Router Firmware: Ensure your router’s firmware is up-to-date to improve compatibility with Sonos devices.
      2. Restart and Reconnect
      Power Cycle Devices: Restart your Sonos Arc, router, and any other network devices. This can resolve temporary connectivity issues.
      Reconnect to Wi-Fi: Remove the Sonos Arc from your Wi-Fi network and then reconnect it through the Sonos app.
      3. Update Software
      Sonos App Update: Ensure you’re using the latest version of the Sonos app. Updates often include bug fixes and improvements.
      Sonos Arc Firmware: Check if there’s a firmware update available for your Sonos Arc through the Sonos app.
      4. Optimize Sonos App Settings
      Reconfigure Settings: Go through the setup process again in the Sonos app to ensure all settings are correctly configured.
      Reset Network Settings: If the app isn’t detecting your Sonos Arc, you may need to reset its network settings.
      5. Improve Connectivity
      Use Ethernet: If possible, connect the Sonos Arc directly to your router using an Ethernet cable to improve connection stability.
      Wi-Fi Network: Ensure your Sonos Arc is on the same Wi-Fi network as your other Sonos devices.
      6. Factory Reset
      Perform a Factory Reset: As a last resort, perform a factory reset on your Sonos Arc. This will erase all settings and allow you to start the setup process from scratch.
      7. Contact Support
      Sonos Support: If the issues persist, contact Sonos support for advanced troubleshooting. Provide them with detailed information about the problems you're encountering.

      By following these steps, you can address common issues with the Sonos Arc and improve its connectivity and performance. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Arc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove the si love the Sonos Arc. It sounds great and looks sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from such a small speaker. Much better than expected and not disappointed for a full listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality feel and sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek and low profile look are great and the sound quality is awesome. Nice loud crisp clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is very clear. You can also control the device with your voice. Setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was talked into Sonos at the store. Product is good breeze to setup no issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Paired it with some one SL’s and it sounds amazing. Now just waiting for that mini sub!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surround systems I've heard, Thinking of getting another Sub box to have 2.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 Stars

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound bar i ever bought. Its super loud and pure. When connected to the other sonos devices, it perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos flat out makes the best sounding home theater speakers on the planet, bar none!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantasic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A way better upgrade from my old sonos speaker would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar, definitely worth the price. I paired it with a sub and two surround speakers and wow the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, an even more amazing aesthetic.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality despite its compact appearance, crisp sound. The technology including the phone application, is a great plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and service ,tech showed us how to use app and test sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and many features on the app that allows us to use the soundbar, even without the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must get item!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the this sound bar! I need to get the rest of the speaker collection! It’s a must have item :)

    I would recommend this to a friend