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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,636 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great when listening to music, but watching tv dialogue is flat even if you adjust the settings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos soundbard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product while on sale. Waiting for my new house to be completed so the Geek Squad can install it for me. Hopefully, I will be completely satisified.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great sound, solid bass. I will buy more sonos producks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    lacks "punch" w/o very expensive subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely easy to se up. Great sound, BUT lacks room filling presence/punch without adding the $800 subwoofer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear sound, and easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid addition to the home theater! Can't wait to add the sub!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, very happy with my purchase and will get more soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been pro Bose but Sonos wins hands down. Best Buy employee was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative. Let me know the pros and cons of all the speakers. Made great recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good soundbar. easy to set up. good for movies. good for music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hype around this product was insane. I was finally able to get my hands on one and wanted to like it so badly given how it would simplify my living room set up. I had read many reviews about how the lack of a separate subwoofer was not really a handicap for this system. In my experience, it sounded ok. I don't know what the reviews were raving about. I tried movies and music and while it did simplify my setup, I definitely felt the lack of a subwoofer. The Sonos sub is very expensive ($500-600). In the end, I couldn't justify buying a $799 sound bar and spend another small fortune for a subwoofer. So, I switched back to a receiver and 5.1 set up for under $1000. This might be a great option for you if deep bass is not a must and space is a big constraint. Otherwise, please just get a conventional 5.1 setup. You can get something very good for 700-800 that sounds better than the Sonos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one replaces a Bose that I had to return. This Sonos Arc is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos is primarily for Iphone users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our surround sound system finally went off to the big entertainment center in the sky and we went on the hunt for a new one. I did not want one that had an overly complicated app and one that would integrate easily. We were recommended the Sonos arc along with their larger bass unit, not an inexpensive purchase but we tend to buy once and cry once when we can afford to do so. We brought them home and tried to get it set up. The app was making connecting the bass unit difficult and we couldn't get the sound right. There were a lot of speakers all firing off sound, but it was more like a noise than sound as all of them tried to enter the room at the same time. The voices were too low compared to the rest of the sound and when we tried to calibrate it and correct the volume we found the main hurdle we couldn't fix. We do not have an Iphone. Sonos will tell you directly that the only way you can calibrate their system is to have an Iphone, and if you do not have an Iphone just get someone who does to come over and calibrate it for you. Um, no thank you, and we were slightly annoyed that we were not told of this issue at purchase. There is no mention that if you do not have the Iphone you are only going to get about 70% of the speakers functionality and about 50% control. This is not an Iphone versus Samsung debate, this is about purchasing something that you cannot use without that knowledge. Without it, it is a lot of noise and not refined. The speakers actually caused a frequency that when emitted caused pain in my ears, neck and back, with no way to reduce that for us. If you have an Iphone, this might be an amazing system. If you do not, I would recommend Bose, which is what we ended up going back to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, Worth to buy for that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Best Buy and the Geek Squad. I have purchased many high-end electronic products including Geek Squad installations and I have never gone wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos soundbar installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and does what it's supposed to do perfectly. Recommend using Geeksquad and not third party installers. Triple check when scheduling appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sonos Soundbar. What else do you need to know?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos replaced Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went full Sonos for my home theater. I replaced an 15 year old Bose system. I am now a big Sonos fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Versitle. Great sound. Love how it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service support I’m happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from the Playbar. Happy with performance.

    I would recommend this to a friend