Customer Ratings & Reviews
- Model:
- ARCG1US1
- SKU:
- 11201895
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Eero pro 6 rocks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! We saw a significant improvement after installation by the Geek Squad to wifi quality and speed.
I would recommend this to a friend- Pros mentioned:Sound quality
Good speakers. Hands down, worst App., worser ex.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, I really want to like them, but App makes them unusable and a huge point of frustration. I purchased the arc, sub, and 300’s (rear) and they sounded really good. Unfortunately the App released months ago causes them to constantly loose connection. It takes hours to return to factory reset, reinstall app, pair, trouble shoot. They never connect the first time and calling tech support adds another hour to your user experience. Pass and consider the alternatives - I wish I did.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .I’m truly sorry to hear about the frustration you've experienced with your Sonos Arc setup. I understand how disheartening it can be to invest in a system that should bring joy and instead find yourself spending countless hours troubleshooting. It’s especially tough when you’re excited to enjoy your new audio setup, only to be met with connectivity issues that disrupt the experience.
To help you get things back on track, here are some steps you can try:
Update the Sonos App and Devices: Sometimes, the root of these problems lies in outdated software. Please ensure that both your Sonos app and all connected devices are running the latest updates, as these often contain important bug fixes.
Reboot Your Network and Devices: I recommend restarting your router, along with the Arc, Sub, and Era 300 speakers. Unplug each device for about 30 seconds, then plug them back in. This can often help re-establish stable connections.
Optimize Your Wi-Fi Network: If your Wi-Fi is struggling with multiple devices, try connecting your Arc directly to the router using an Ethernet cable. This can help reduce wireless interference. Additionally, you might consider moving your router to a more central location or ensuring fewer devices are connected to your network.
Factory Reset as a Last Resort: If nothing else works, performing a factory reset on the Arc, Sub, and Era 300 speakers might help. Please be aware that this will erase all settings, requiring you to set everything up again from scratch.
Contact Sonos Support: If you’re still encountering issues, reaching out to Sonos support might provide some relief. I know it’s frustrating to spend time on the phone or in chat, but sometimes they can offer solutions that aren't available through the app alone. If you decide to reach out we can be contacted at support.sonos.com
I genuinely hope these steps help resolve the issues you’ve been facing. You deserve to enjoy the incredible sound quality that Sonos is known for without the added stress, and we are here to support you in getting everything working smoothly again.
Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nota cheap speaker but definately worth every penny
I would recommend this to a friend“Just Do It!”
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is so good. The app is excellent and the quality of product speaks for itself.
I would recommend this to a friend- Cons mentioned:Dolby atmos
May not get Atmos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Year and a half old top-of-the line Samsung TV (Q9 F) with Apple TV 4K and the Arc can’t receive Dolby Atmos. Pretty disappointing. Sounds good with the Sonos sub but I can only imagine that it could be so much better.
I would recommend this to a friend Surprisingly Good Photo Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Setup! Excellent quality print! Refills aren't too expensive! Prints are fast. Friends have started coming over and printing pictures!
I would recommend this to a friend- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a 6 year old Vizio sound bar, sub, and speakers we got from Best Buy. This was just as good or better than than this! It didn't have enough of an adjustment option I wanted. Not worth the money.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Without sub .....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without sub, not worth the money. But with sub = excellent. Hard to setup with samsung galaxy s22 ultra
I would recommend this to a friend We'll email you when it's ready for pickup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We'll email you when it's ready for pickup. That all I can say about this product. Nobody can tell me when will arrive for me to pickup.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son told us about this system at Christmas we ordered the same day and love ut
I would recommend this to a friendMind Blowing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar with all the bells and whistles. Just buy this one!!!!
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for the review and for being a Sonos owner! Enjoy your new Arc!
- Pros mentioned:Ease of use
Sonos Arc Surround
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time coming. I have been looking to add the Arc, sub and 2 surrounds for over two years just thought it was a little pricy. They had a good sale at Thanksgiving so I got myself an early Christmas present. This system is Simply Awesome and very easy to use!!
I would recommend this to a friend Sonos Arc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bestbuy guys went out of there to full fill my order of purchase of my Sonos Arc. Thank you again Bestbuy
I would recommend this to a friend“Speech Enhancement Mode”, NOT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Falling short for center channel control and “speech enhancement”. If you need enhancement in dialogue, Bose in my opinion will be the best among Soundbars. Make sure you always have extended warranty coverage as the Bose does have some issues with device firmware and connectivity issues through hdmi. Just more lemons than other brands, but all brands will have their lemons too. Sonos Arc is a great Soundbar but did not have the right features for me. The Sonos app is a little rough to navigate at first as well.
I would recommend this to a friendAmazing Arc!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best soundbar out there, and it proved it’s worth on day 1!!
I would recommend this to a friendSonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to add to your home entertainment system.
I would recommend this to a friendSonos Sound Bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous sound bar and have not had any issue with it at all. Really love Sonos and what it has been developing.
I would recommend this to a friend- Cons mentioned:Dolby atmos
Must have TV with eARC to get Dolby Atmos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations for this sound bar. However for my hardware it did not work. You must have a television that supports eARC. Without this feature, you will not be able to get Dolby Atmos.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the ARC to replace an older sound bar. The ARC is mind blowing. I purchased it with the subwoofer and a pair of ONE SL. The entire system is the best I’ve heard from a set up like this. If your looking for a great system the SONOS system is the best.
I would recommend this to a friend Rich was sooo helpful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got ALL my questions/concerns answered...honestly...that helped me make an informed decision. We LOVE what we purchased
I would recommend this to a friend