Customer Ratings & Reviews

The sound is good, the app (and only way to operate the system) is GARBAGE. No connectivity - best to stay signed out of the app, otherwise when your phone uses any other wifi during the day, the Sonos will force you to redo the setup process. And... to compound matters... If you add a non-Sonos products, the problems with the app become exaggerated, as trying to add Bluetooth Klipsch speakers/ sub has been a no go thus far

Great!! I’m very happy… Sonos Arc is the best of de best

The best speaker on the market! I was a Bose guy but not anymore. The Sonos Arc speaker blew Bose out of the water. Not even close. The sound when watching a movie is unbelievable. Worth every penny. Easy to set up with my TCL 65 mini QLED tv.

We like the product very much and think it will be a nice addition to our tv.

Great product!! Great listening experience!!! Would recommend to family and friends.

Best home theater system ever, well worth the price.

VERY GOOD PRODUCT. I HAVE TWO OF THEM. JUST WISH THEY KEPT SONOS PRODUCTS IN STOCK.

The worst product to connect. And the customer service is also poor. The when pairing with my tv set LG 2023. It would go silent inbthe middle of a movie and we would have to unplug it and plug it back in and that would take 5 minutes to do. And it will do that several times during the movie. No fun I may as well catch commercial ads. When call for support they would blame the cable company.

Good sound for a sound bar. Mid range is weak and if listening for real music not recommended. For home movies it is ok. Mh arc is having issues disconnecting from tv. May need to return.

I purchased a bunch of Sonos hardware including this arc, move, playbar, beam, etc. To make most of your Sonos products, you need Sonos app. And company has done pathetic job with the app. Don't buy anything from this company. A company of this size, and such big fan base doesn't care about its users. Their recent app update (from early May 24) took away so many basic features and took users to the stone age of music playing. And no apologies or rollback. Making statements like we are aware of the missing features and are adding them back in the near future. What kind of software management is that from big international company? Treating customers as guinea pigs? They could have done proper beta testing and not rolled out new app update unless the new update was at par with the existing update in terms of feature list. Not having a robust app makes the hardware useless and all the money that folks invested in the hardware makes it difficult to jump ships. Warning to folks interested in buying new Sonos products - don't. Look at the Android app review, went from 5 star to 2 star in less than 2 weeks, and won't be surprised if it is 1 star in next 2 weeks.

Very happy with my order and print shipping and delivery

The Geek Squad team was amazing! They were quick and professional. We appreciated how clean they were too.

Great product, excellent performance! Would recommend to anyone

Great speaker. Wish it's design incorporated a greater range of bass.

What a difference, I should have upgraded to the Sonos system years ago!

Love the sound. Had the klipsch floor standing soeakers with an amp before. This literally saves the soace and the sound is just amazing when paired with the sub. Easy assembly. Would recommend the sanus mount for this to mount with the tv.

More than happy. Will be purchasing more SONOS accessories.

The Arc is impressive but does have flaws. Mainly, the sound will cut out from time to time. The Sonos website has many threads with people having the same issue. This is a known problem for both the beam and Arc. Hopefully, a fix is coming out soon.

I was hesitant to buy because of the price point but I’m glad I took the plunge. Definitely worth the cost.

Easy set up not happy whith some isues soun is good i have vizio 5.1.2 before and for the value i was thinking it will be a lot of diference but no really