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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.8 out of 5 stars with 801 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 801 reviews
  • Rated 5 out of 5 stars

    Best soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! I’ve always trusted Sonos surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luddite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my data storage problem and works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love BEst Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - great price! I only shop at Best buy where the people are easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions. Scheduled the installation for the very next day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos sound bars are great, since the recent software update I did notice a decrease in the audio clarity. Hopefully Sonos will update soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary product for anyone with a flat screen TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound great app not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround cuts out and can’t fix the problem. Can’t mute to use tv sound if needed. Can’t use headphones so can’t hear outside. Worst part of the entire system

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for your review! Usually drop outs are a cause of some sort of network interference or reliability. If you'd like to use TV speakers, you can always tell the tv to send audio out through it's own speakers in the audio settings of you TV. Feel free to visit us at sonos.com/support for more help with surround drop out or visit this page https://support.sonos.com/s/article/3286?language=en_US for more information. john.milton

  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great item. I would buy again from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sheldon Clark, my Sales Rep. did a great job for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system and the bar is awesome. The only thing is that in the product description, the bar was listed as “mountable” and in no part it was specified that a base sold separately was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very good. Excellent. Very good. Excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer NO SERVICE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sonos wireless surround sound in January 10 from Best Buy and had them installed. Everything is fine, except every 10 or 15 minutes the sound goes silent for a couple seconds. I went to the store to see what can be done, and they supplied me with a phone number for me to call sonos. On the shortest call I have ever made the lady told me with a single breath that I should go back to Best Buy as they are the only one who can help me. Anything also I can help you with? That’s how the call went. Tomorrow back to the store and I am very curious how it ends.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Trend Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a computer installed last month. I keep getting a pop up from Trend Micro saying that I am not protected. I don’t understand why this is coming up?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean. Easy. Simple. Works. Everything works as it should. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sonos arc soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this installed the other day so it is a bit premature to truly give you a very fair review. Thus far, all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Sonos Fan of the Arc Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the Arc is outstanding. Nice to have it in white for those spots where black makes it stand out too much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Arc - Pretty good but a bit expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear audio. Wish there was more bass. Was not impressed with Dolby Atmos. Glad it has eARC to control audio from TV. Very pricey

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product never arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product never arrived and the customer service was awful. Please don’t buy from Best Buy, target customer service is even better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What I think!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Excellent but it'll be more blowing mind with 9.1 if Sonos can reach that point or 7.1 wouldn't be bad.

    I would recommend this to a friend