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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.8 out of 5 stars with 801 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 801 reviews
  • Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with two Sonos One SLs as satellites. They set themselves up automatically and are wonderful.!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, but hoping for an update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do some searching you'll find quite a few complaints on high treble sound ("metallic", "sss" pronounced) and lack of bass. I have to agree to some extent, but not to the dramatic degree some of expressed. I have the sub and One SLs which help. Hopefully an update will come soon and alleviate the issues. I replaced an all-in-one 5.1 Sony system from 13 years ago and still miss it to some degree.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the tech was very nice i feel that i wasn't given enough time to insure that i understood how to operate the equipment. I still don't know how to play just music without the tv. As far as the system, i am not fully satisfied because i wanted something that played music as well as the surround sound. There is a distinctive difference.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase, Best buy rep guided well, nice product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos arc is so so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for dialogue/shows. Movies seem to be okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos are not very good and disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sad to say the sonos arc is not a very good sound bar for the money The sound bar does not deliver very good dialog Even in dialog mode And also the sound is muddy Even when you turn treble all the way up the soundbar was a disappointment for me I'd rather buy the Bose 900 Smart soundbar

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound and very crisp!! Would recommend this sound bar!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is terrific, especially with the two Sonos 1’s with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoa!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just whoa! Best speaker we've got! My husband loves it too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK but pricy for what you get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my samsung frame tv, But the treble is not very impressive. I added two surround speakers to improve but it didn't really improve much. Bass is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Sonos eco system is very user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for our space and has great clarity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality is A+. Design factor is crappy. It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is A+. Design factor is crappy. It is very large and ugly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No instructions so can’t review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions on how to set up so still sitting next to the tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly don’t understand the hype it sounds good but is it worth almost $900. Nope

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very expensive for a soundbar that we can hardly hear all yhe way up in our living room. But our little jbl 2.1 is louder and better sounding

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have not set it up yet. It will be my 7th Sonos device

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Accountant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item as an open box, sounded very good, but could not utilize the Sonos app due to Soundbar still being tied into previous owner’s email.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review. You can factory reset your Sonos Arc and use it like it's brand new out of the box. Here's the directions on how to do so from our support site. https://support.sonos.com/s/article/1096?language=en_US john.milton

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they helped me out in a timely manner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gave me a headache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get the app, I mean the app is crap. Might have been my old phone, but what a headache!

    No, I would not recommend this to a friend