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Customer reviews

Rating 4.8 out of 5 stars with 6632 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 6,632 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sounds amazing. The spacial sound is incredible, and the low frequency sound is hard to believe out if a unit this size. Don’t need the separate sub at all.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Software the worst!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sounds great WHEN IT WORKS! Their software is the worst in the world!!! It sucks you’ll spend hours and hours and hours getting their devices to connect to your WiFi and STAY on your WiFi , horrible and they don’t give a crap

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      To address the issues with the Sonos Arc and its software, try the following steps:

      1. Ensure Network Stability
      Check Wi-Fi Signal: Make sure your Wi-Fi signal is strong where the Sonos Arc is located. Consider using a Wi-Fi extender if necessary.
      Update Router Firmware: Ensure your router’s firmware is up-to-date to improve compatibility with Sonos devices.
      2. Restart and Reconnect
      Power Cycle Devices: Restart your Sonos Arc, router, and any other network devices. This can resolve temporary connectivity issues.
      Reconnect to Wi-Fi: Remove the Sonos Arc from your Wi-Fi network and then reconnect it through the Sonos app.
      3. Update Software
      Sonos App Update: Ensure you’re using the latest version of the Sonos app. Updates often include bug fixes and improvements.
      Sonos Arc Firmware: Check if there’s a firmware update available for your Sonos Arc through the Sonos app.
      4. Optimize Sonos App Settings
      Reconfigure Settings: Go through the setup process again in the Sonos app to ensure all settings are correctly configured.
      Reset Network Settings: If the app isn’t detecting your Sonos Arc, you may need to reset its network settings.
      5. Improve Connectivity
      Use Ethernet: If possible, connect the Sonos Arc directly to your router using an Ethernet cable to improve connection stability.
      Wi-Fi Network: Ensure your Sonos Arc is on the same Wi-Fi network as your other Sonos devices.
      6. Factory Reset
      Perform a Factory Reset: As a last resort, perform a factory reset on your Sonos Arc. This will erase all settings and allow you to start the setup process from scratch.
      7. Contact Support
      Sonos Support: If the issues persist, contact Sonos support for advanced troubleshooting. Provide them with detailed information about the problems you're encountering.

      By following these steps, you can address common issues with the Sonos Arc and improve its connectivity and performance. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Da Bomb!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best soundbar I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Honey bee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% quality best sound I’ve ever heard couldn’t ask for any better sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, use for my Tv, but can also use wifi to connect from phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Finishing surround sound touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to finish my sonos surround sound system. This paired easily with my sonos amp and sonos sub

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beauty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the build quality. I haven’t use it to it’s full capability yet but I sure do hope the money is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must Have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally pulled the trigger on this sound bar after a year. Love the way it sounds, great for movies & sports!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well easy install. Sound is amazing. We bought the sub woofer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Awesome sound quality. Hands down best sound bar out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar hands down!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is magnificent, loud, clear, I'm in love with my Sonos Arc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great movie sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Great sound. Sound is better for movies than music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny. Pair this with two Sonos Ones for the rears. You won't need the sub (I returned it)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and sound. Must have for any tv you own

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional soundbar. Using with Sonos 1’s and subwoofer. Great for movies and music. The subwoofer finishes the sound off nicely, but really good without it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s worth the hype I have not got to push it like I want to because of neighbors but that’s supposed to change soon and I will say I will enjoy it a lot more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. So happy we got the sound bar with the help of Michael from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Arc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sounding soundbar I've ever heard. Not really feeling the low-end so I'll likely give the subwoofer a try at some point. Otherwise, this is close to perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ARC soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, works well. Unfortunately Geek squad wouldn’t make good when it went on sale for superbowl. Ignored, emails texts and calls till it came off sale then said sorry it’s not on sale snymore

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great but only works with Sonos equipment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound a great but make sure you get the sub to complete the sound. I eventually got the rear speakers and stands to complete the full theatre experience.

    I would recommend this to a friend