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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,636 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them. Great on movie nights. We sit with popcorn, cuddled up in blankets and watch our favorite movies or series.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos perfection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, although a bit expensive it’s definitely nice to hear the details that you would normally hear in a movie theatre. Simple and straightforward setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use/setup and great sound out of the box. The best unexpected feature for me is the ability to adjust the Atmos setting +/-

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Arc Sound Bar with Sub W and two One SL speakers. The setup was very easy using the Sonos App. It practically does everything for you. The sound is amazing. I watched Hamilton play and it was if I was in the theater. The speech enhancement feature is perfect and I no long have a problem understanding dialog on shows. Total system is expensive but well worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was definitely worth it! I got it with a $180 discount which makes me love the product that much more. I also purchased the Sonos subwoofer gen 3 and the pair is out of this world. You feel as if you are in the movie theater. Works great with Apple Music, pandora, and Google assist. Pairs easy with the TV, phone, etc. amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound bar.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best sound bar in the market. Amazing sound and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos Arc not for great room with vaulted ceilings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars is based on the Arc's performance in my specific use case. I purchased and installed the Sonos Arc with subwoofer and two OneSL surrounds in my great room (Living room, kitchen, dining room with a 16 foot vaulted ceiling) connected to a 2021 Sony A80J tv using the eARC. The Arc system is designed for traditional height, flat ceilings, and uses those ceilings and surrounding walls to reflect the sound to the listener. No sound bar system can compensate for the amount of space in my great room. My great room could not take advantage and benefit from what is otherwise a powerfully designed system in more accommodating spaces. In a smaller space, room, or apartment this system may perform as designed. To evaluate the Sonos Arc system I tuned the system using Sonos True Play app. I selected several recent movies using Dolby Atmos and Dolby 5.1. I did not notice substantial benefit with the Atmos height channels as they were just lost in my vaulted space. Likewise the side firing speakers were lost without a near wall to bounce off. Most concerning to me and not related to my space was the Sonos Arc's ability to clearly play dialogue. Some movies or programs the dialogue was so low it required increased volume that would become unbearable during audio filled action sequences. My previous low cost sound bar in the same space handled dialogue much better for FAR LESS money. The inability of the Arc to consistently and clearly play dialogue was the deal breaker for me. The OneSL surrounds did a good job performing their primary purpose, surround sound. They were clear and enhanced the experience. As stand alone bookshelf speakers for music they performed only ok. The sub was better placed in the rear, closer to the listening position, than in the front. The cost of the Sonos Arc and the Subwoofer is not a great value compared to lesser cost options. Even in a more accommodating space I cannot imagine the Sonos Arc is overwhelmingly better than lesser cost sound bar surround systems. At $2K the Sonos Arc package is as expensive as more capable entry level receivers and wired speakers. Overall, in the correct space for which the Arc system is designed it may be great. In my space it was simply underpowered and could not perform as designed. Overall value is very questionable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent music sound and excellent voice reproduction. Very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound - easy Setup - Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar - rivals full surround sound speaker set. We love it. easy to set up and switches seamlessly across input content.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to set up and use. Could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My Sonos system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Great sound. Added two rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the arc and couldn’t be happier. Easy to setup. Sounds fantastic! Be sure to tune through sonos’s app. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great Sound if sub is there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and superb sound if you have a paired subwoofer to complement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Live It !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for greatness go ahead and pull the trigger. Great product from a great company. Easy to set up and start enjoying high quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS ARC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp & Clear Sound in my living room. The sound is so realistic when watching movies or playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and Dolby Atmos is a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! When watching Dolby Vision/Dolby Atmos content the sound is amazing. With Atmos the sound in my house does feel like it travels so I hear sounds that make wonder if someone in my house is making that sound or the movie. I plan on getting the entire set up with the subwoofer and speakers to get the full experience. My only issue is that with my Sony 900h the soundbar will stop playing sound so I need to completely shut off the TV and turn it on or just wait for the sound to come back. Some people online say it's a Sony issue and not the soundbar but I don't know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc is a winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Sonos Arc. In the room where it is located, we see no need for a subwoofer. Great sounds fill the room. Easy set up and a quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this more and more everyday

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s been one software update since purchasing the sound bar. I also added 2 one SL and a SUB. The sounds seem to come from all around the area where the tv is and from the side walls. Vocals are clear and music sounds great. Movies sound 3D and like sounds coming from where they were intended to be. This sounds much better than a playbar. I tried it without the sub and wasn’t as impressed however I’m sure if you’re spending this much on a soundbar the cost of adding a sub is irrelevant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Wish I could give 6 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar on the market. It is extremely easy to setup and it is the best sounding bar you will hear anywhere!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you so much for your review! We are thrilled you had such a great experience. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc is an amazing soundbar. It gives off the "surround sound" feel in one, easy to set up sepaker. Combined with the sub and it's like I'm a movie theater. It's great for music too. Loud, crisp, clear highs and mids with low, punchy bass that doesn't sound muffled or distorted. It is truly an amazing speaker. It is a little expensive, but worth it. Especially if you can catch it on sale.

    I would recommend this to a friend