Customer Ratings & Reviews
- Model:
- ARCG1US1
- |
- SKU:
- 6411129
Customer reviews
Rating 4.8 out of 5 stars with 6636 reviews
(6,636 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ARC 5.0.2 Channel Smart Soundbar with Dolby Atmos for its excellent sound quality, ease of use, and simple setup. Many users also enjoy the powerful bass and immersive Dolby Atmos experience. Some customers have noted concerns regarding connectivity options and price, while others mentioned volume issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Worth the $$$!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! Chose Beam at first but decided to go with Arc. Also went with white. Looks more sleek than original black sound bar and bass.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 3 out of 5 stars
Good not great sound, quality construction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a month, and have had zero issues with setup or reliability to date, connected to a 2018 Samsung Q60R. My connection is HDMI ARC and wired Ethernet. I chose this bar based upon major factors including an open room layout that wouldn’t support a traditional surround system, the ability to listen to music from streaming services, and iPhone AirPlay connectivity. The ARC is my first Sonos product, although my son in law has several of their products. The sound produced is reasonable to me, but of course, does not compare to the 9.1 system I run in the basement. It definitely would benefit from a sub, but I’m hesitant to spring the $700 on the Sonos sub which is an improvement, but not 7 bills worth. Personally I’d like them to provide a wireless adapter so I could hook up the sub of my choice. Surround effects are subtle but would most definitely improve if my room could accommodate the wireless surrounds that Sonos also makes. Alas, my room and wife would object to them placed on the dining room table and kitchen counter. The Sonos app allows complete control over the product, is easy to use, and allows for tuning the system with my iPhone. Bottom line: This bar worked best for my situation, but I was spending some of my grandchildren’s inheritance! Others might find the price level too high and there are less expensive alternatives available. To my ears this Arc bar sounded best, but if you are used to a dedicated surround system or can accommodate additional speakers, give serious consideration to the JBL with included removable rear surrounds!
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Best Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a bunch of research and decided on the ARC. Glad I did. It's pretty amazing. All sound is CRYSTAL clear. If you're in the market for a premium Soundbar, this is it. I paired this with the sub, and 2 SL Ones. I don't think my neighbors appreciate it, but my family sure does. Everyone that comes over raves about the sound depth and quality. It's EASY to set up on your own.... BUY THIS ONE....
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pleasantly not surprised!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had started with a receiver and speakers, every one I talked to said even a cheap receiver based surround beats a sound bar 10 out of 10 times. I replaced my tv and figured I would try the arc and woofer for a test run. First of all getting rid of the receiver and speakers It opened up the space and literally I had a 3ft pile of wires on the floor. Set up was a breeze, and the sound was outstanding. I returned a few weeks later and got the Era100 surrounds and they really completed the system. As far as I am concerned it is now 9 out of 10 times. I am very happy with the look, sound, and functionality of the whole kit.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
ARC is EXCELLENT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great sound bar ! I was not sure I would like a sound bar coming from always had receivers and full surround speaker set ups in the past. I was pleasantly surprised! The arc by it self sounds real good BUT I added the sub gen 3 and the ones for the rear effects, WOW ! Easy set up! One hdmi cable, get the app as easy as it gets !! If you’re on the fence just DO IT !
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect soundbar (if you have a good tv..)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oof. Here we go.. The sound is absolutely phenomenal. The separation of every single sound is perfect. You can hear a pin drop behind a massive explosion. The music quality is also amazing. Dolby Atmos is the most impressive you’ll get with a sound bar. Its nothing to write home about, but thats expected from just ONE speaker bundle. It is the best sound I’ve ever heard, even in a theatre. Value for money, if you can afford it is 10/10. If money is a problem the Sonos Beam is also very good. I wouldnt recommend it unless you really want great sound, or have 800 lying around. Overall, I’d buy it again. HOWEVER DO NOT BUY if you are a gamer, with a low end tv. I had a Samsung Q60T and in game mode there was a sound delay. It wasnt terrible but in quick times things its distracting. I would recommend at least 800+ dollar tv to use with this soundbar. Sonos and whomever tv company will tell you it will work but it wont. (Not the soundbars fault) If you have a good tv, and money lying around, go for it!
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Happy Camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t hesitate. Just go ahead and get it. I added the mini subwoofer, too. Love how easy it is to customize the sound via the app. My first Sonos products and very pleased.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
One of the better spunds bars you will ever buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: I used to work for Magnolia/Best Buy back in the day. Ive sold hundreds of these Sonos ARC sound bars and complete Sonos systems to customers and repeat customers. At my own home I use a Sonos 5.1.2.2(arc height) system for my living room and have several sonos Play ones around the home. The Sonos ARC is great value for what you get and incredibly easy to set up. I do recommend pairing it with at least a gen 2 or 3 subwoofer or the new sub mini to help bring out the bass.  The height speakers are OK obviously not as good as real height speakers.  The Sonos app over the years has gone through a lot of changes, but I think now it’s in a good spot, it is easy to use and easy to connect all of your Sonos products in your home and control the volume level through the app. 
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
SONOS system proves to be great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ARC as well as the sub-woofer and 2 SONOS 1's for our family room. My TV is a 2013 model and only has the ARC output and not the eARC so I'm not able to take advantage of the ATMOS sound, but the ARC still provides great sound. I think the sub-woofer is probably a must if you want the best sound. My wife and I are very pleased with the SONOS system. It was hard to give up on the old 1980 analog receiver and our YAMAHA surround sound system, but the SONOS system is a great replacement. My wife is any man's dream when it comes to vehicles and electronics. She talked me into buying a MOVE also and I've been back to Best Buy now for 4 more SONOS 1's! We have them all over the house. Not maybe necessary with having the MOVE, but now I can walk throughout the house with music playing and enjoy the wonderful sound of the SONOS system!
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound - movies, music, sports - exactly what I was looking for. Sonos app is easy to use and I love being able to control music between my arc, beam, and move. Bought all three together as my first Sonos purchase. Will be adding more to our system. The bass is really good on the arc - not sure if I’ll need the sub, but will get one’s for other rooms. Great products.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Dolby atmos
Rated 4 out of 5 stars
Incredible sound, Atmos is meh, app is great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, I have the full system with the Sonos Sub and 2 Play One rear channels. It sounds great, the app works well, but the Atmos could be a little more pronounced. I’d say it’s not a huge improvement sound-wise over the original Sonos Soundbar. Definitely better than my Sonos Beam though, it blows it away. For the money of a full system like this you could get a Devialet setup that will give you much more feeling for music. Vizio actually makes a great system that rivals this for the fraction of the cost.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you very much for taking the time to review the Sonos Arc! We strive to deliver the best sound experience from a wireless speaker system, so we will take this feedback into consideration. We'd be curious to know where your content is coming from and tv you're using. As the content you're watching can determine if you're watching in Atmos, as well as the TV you're connected to may or may not pass Atmos.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy. I had it installed by the Geek Squad. After several days of use there was an unmistakable audio defect. About every 15 minutes and 30 seconds (I kid you not. I timed it with a stopwatch) there would be a momentary audio drop. Really annoying when listening to music via Spotify or listening to dialogue in a Netflix flick. Geek Squad returned to address the problem. Decided to bypass WiFi and direct wire the Arc. Problem continued. I had been accessing source material via my Roku Ultra, which had never produced this audio anomaly. I loaded all of my streaming services onto my Samsung Smart TV and, voila, no more audio drop out in any of the streaming. That said, the sound quality of the bar (and sub) is quite good. No match for its predecessor NAD receiver and B&W speakers, but slim, trim and very convenient.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Tremendous sound.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the Sonos Arc from a Bose soundbar. I also added a Sonos 1, a 5 and a Sonos Move. The sound is great. The speakers work together, and don't overwhelm you. There is excellent separation of the speakers. The Sonos software is intuitive and easy to understand and use. I am so glad I made the switch.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Almost Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is high quality in look, build and sound. I purchased this sound bar to integrate with my existing Sonos household system. Highly recommend purchasing Sub with sound bar for bass. The Sub will make sound bar sound even better as well. Due to my room setup, dimension and high ceiling, Atmos is hard to distinguish but others may have better results I would purchase again!
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for this review! Incase you have not yet, try running Trueplay tuning to see if that helps with your high ceilings. (Must be done with an IOS device)
- Pros mentioned:Design, Ease of use, Sound quality
Rated 5 out of 5 stars
Excellent sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design and easy to install. Great sound quality for a sound bar.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sonos Bar Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, midrange is superb, equalizer is great, & dimension is pretty accommodating. A little pricey but I can say, it was an excellent purchase. I paired it it Sonos sub & 2 rear SL speakers for a 5.1 real physical configuration. I think, it could stand with one sub and w/o the 2 SL rear speakers. I highly recommend it.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
The best soundbar in the market.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was rather skeptical at first if Dolby Atmos was going to be all it cracked up to be, but after hearing rocks fall in Captain America: Winter Soldier on top of my head, I'm a firm believer. Sound bar is incredibly pleasing to look at and blends in with minimalist decor. Doesn't even need a sub for good enough bass, but in tandem with a sub it sounds even better.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Fantastic soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really great purchase and seems to get better each time its used. Super sound, especially mids / highs, and a very interactive app that we are still finding new valuable options. Easy set up, looks great on the wall via bracket, or on its own. Looking forward to also setting up a Sonos Sub, but for most this Arc Soundbar is more than Ok on its own. Highly recommend,
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Be warned Sonos supports Apple more than Android
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this purchase after spending several months researching sound bars; it came down to this or a similar Samsung product. Ultimately, I am glad I chose this Sonos Arc as the sound quality and performance is hugely improved from the LG SJ7 sound bar I had. The only, what I consider to be a massive downside about this product and Sonos in general, is that for some reason they decide to advertise a feature when setting this up and in the app that uses your mobile phone to automatically tune your device based on your set up and home atmosphere, but all of this is only available on Apple phones. I found information online about why Sonos might only have the feature available for Apple devices and all, but to me it all just translates to Sonos being lazy and not developing their app further for Android devices. That one downside is something that will definitely affect my future purchasing decisions if I even consider Sonos, I have an Android phone, but luckily a family member was able to let me use their phone for the one time auto tune process - thankfully you only need to do it once and this product will stay that way unless you change its location and you'll have to do it again.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool speaker. We upgraded and are all Sonos now. Our baby loves watching car racing shows because of the surround sound. The system as a whole is easy to use and we really like it. When watching shows though there can be a big sound jump from a quiet show to commercials. Be ready to jump.
This review is from Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend











