Customer Ratings & Reviews

Great product- sounds amazing- performs well. It looks great too.

Great quality sound. It’s very convenient to play music through the Sonos app. I included a photo to see size comparison in front of 65” tv.

Sales representative recommended it for our needs. He was spot on.

Amazing sound and ease of setup. Way better than a full surround sound setup

Tha Best Of The Best Sound Bar comb. Whit Era 300.

Sounds great like real live sound in my living room.

Great sound, we got it because we have trouble hearing vocals and we are not dissapointed. Large great room

Excellent quality, much better than the previous one, I recommend it.

Just upgraded from the original arc and i will say night and day difference and the bass chiefs kiss

Best bar I could of pick I would highly recommend it

Amazing sound quality worth picking up and I like how you can add a base and side speakers

This soundbar is a huge upgrade from my Sonos Playbar. It works great with the Sonos sub mini and the rest of my speakers.

This soundbar is the best purchase/investment I have made. Quality is top tier

So far we have been really happy with our Sonos Arc Ultra sound bar ,2-Era 300,and a Sub4

Im recommended 100% 5 stars………………………………………………………..

Review for a chance to win 400$. It’s expensive but worth it.

I ordered this Sonos Arc listed as “Excellent condition,” but it arrived with significant cosmetic issues. It was unboxed, had visible dirt and adhesive residue from a sticker applied directly to the unit, and was even missing a letter from the brand logo. This was far from what I’d expect for an item in “Excellent” shape, especially at this price point. The pickup process at the store was disorganized. It took several employees a long time to process the order due to missing packaging and serial number info, which left little opportunity to properly inspect the product before leaving. After getting it home, I tried to resolve the condition concerns through the appropriate support channels, but communication stalled, and I wasn’t able to get clear next steps. I appreciate that open box items can vary, but this listing felt misrepresented, and the lack of follow-up left me stuck with a product that did not meet expectations. I’ve had good experiences with open box before, but unfortunately, this one has made me much more cautious moving forward.

Don't let Best Buy mail you anything important because they will mail it in the Product Box and not a Shipping Box and you will end up returning damaged items. Drove back to the store again and returned immediately and I'll find somewhere else to shop. Horrible experience and huge waste of my time. Folks at the counter could not have cared less.

I bought This for my husband. Excellent especially for movies and music. The design is sleek and very modern. Easy setup and wireless multi-room audio. We also purchase the extra speaker.

I’ve had the Sonos Arc in my 3,500 sq ft single-story home for about eight months now, paired with a 77” LG G4 OLED in a fairly large open-plan living room (roughly 25 × 30 ft with 10 ft ceilings and hardwood floors). I run it solo most of the time (no Sub or rear surrounds yet), and here’s the honest breakdown after daily use. The Good – Where It Absolutely Shines • Atmos performance is legitimately impressive for an all-in-one bar. Watching Dune: Part Two, Masters of the Air, or the new season of Severance, the height effects are obvious without needing rear speakers. Ceiling bounces actually work in my room (9–10 ft flat drywall ceiling). Helicopters, rain, and flyovers have real vertical movement. • Dialogue clarity is excellent after running Trueplay (iPhone version). I used to crank subtitles on everything with my old Samsung bar; now I almost never need them, even with my Miniature Schnauzer barking in the background. • Music sounds fantastic. Apple Music Dolby Atmos mixes (The Weeknd, Billie Eilish, Taylor Swift) are wide and immersive. It’s easily the best-sounding single speaker I’ve ever owned for music, and I came from a decent 3.1 setup. • Dead-simple setup and ecosystem. Added it to my existing Sonos system (two Era 300s in the bedroom, a Roam 2, and a Sub Mini in the office) in under 5 minutes. AirPlay 2, Spotify Connect, and the Sonos app all just work. • Voice assistants: I use Alexa daily (“Alexa, play lo-fi beats on the living room”) and it’s been rock-solid. The Minor Gripes (nothing deal-breaking) • No HDMI passthrough anymore (unlike the Playbar/Playbase days). I have to run HDMI directly from my Apple TV 4K, Shield Pro, and PS5 into the TV, then eARC back to the Arc. It’s one extra cable, but I miss the old “everything plugs into the bar” simplicity. • Bass is surprisingly good for no sub, but if you love hip-hop or action movies with constant LFE, you’ll eventually want a Sub. • Night Mode and Speech Enhancement are buried in the app now instead of on the remote – small UI annoyance. • Pricey. Paid $899 on sale (normal $999). It’s worth it, but ouch. Daily Use in a Pet-Filled House With two cats and a Mini Schnauzer running around on hardwood, the glossy black finish does show paw prints and dust pretty quickly. I just wipe it down with a microfiber cloth once a week – takes 20 seconds. The upward-firing drivers haven’t collected any noticeable cat hair despite being at dog-nose height. Verdict If you have (or plan to have) other Sonos stuff and you watch a lot of Atmos content on Netflix/Apple TV+/Disney+, the Arc is basically unbeatable at this price point right now. It turned my living room into a legit mini-theater without running wires or adding five boxes. I went in expecting to be underwhelmed by “ceiling bounce” Atmos and came out a believer. Highly recommended – just budget for a Sub eventually if you really like it loud and low. (For reference: LG G4 77” → eARC → Sonos Arc | Trueplay tuned with iPhone 16 Pro | Room treatment = none beyond a couple of rugs and a sofa)