Customer Ratings & Reviews
- Model:
- ARCG2US1BLK
- SKU:
- 12791984
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the product's exceptional sound quality, which is frequently highlighted as a standout feature. Users also appreciate the simple setup process, the sleek design, and the satisfying bass performance. While most feedback is positive, some users noted minor concerns regarding occasional volume fluctuations, the compact size, the price point, and the usability of the companion app.
This summary was generated by AI based on customer reviews.
Sonos Bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy and computes easily with our other Sonos and our TV. Really makes it feel like you are in a movie theater!
I would recommend this to a friendSonos arc sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for the living room I have the Sonos beam for my room and it’s a game changer as well
I would recommend this to a friend- Pros mentioned:Sound quality
ARC!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar, my regular arc was really good but this one does sound a little better
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is amazing. Installed it in my family room.
I would recommend this to a friend - Pros mentioned:Sound quality
Great but where do I learn more?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound fills the room. Works well with the TV. Would have liked additional information on using the Sonos app.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar arc ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundbar on the market. Best buy made it easy.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Try good soundbar. I have it in multiple homes. A bit pricy
I would recommend this to a friend Wish I bought this sooner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arc is the best system I have ever owned. Technology has come a long way since the 90s. Best all in one sound bar.
I would recommend this to a friendSonos Arc Ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great. Love it. Easy to pair with sub and rear surrounds
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great system very easy to set up and it went well with my other system so simple love these sound bars
I would recommend this to a friend- Pros mentioned:Sound quality
Sound novice likes purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know nothing but it sounded better than the last one we had.
I would recommend this to a friend Emersive sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a breeze, pairs nicely with my new 83inch OLED TV and pairing Sonos 100 speakers
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooking up the soundbar to my TV only took a few minutes. Setup on the app to get connected was also quick and easy. Adjusting the sound profile to fit the room worked very well. Overall, a soundbar worth the money.
I would recommend this to a friend- Pros mentioned:Sound quality
Happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Done experience is cool. Highly recommend for theater quality
I would recommend this to a friend Happy with purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using a Sonos product and I was very pleasantly surprised! We are downsizing and I was looking for something that was smaller and more simple in our living room but still performed well when watching movies/tv etc. This exceeded my expectations for a soundbar and I have no regrets with it!
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your positive experience! We're thrilled to hear that your first Sonos product exceeded your expectations. It's great to know that the soundbar provided both simplicity and impressive performance for your movie and TV watching. If you ever need tips or assistance with your setup, feel free to reach out. Enjoy your new sound experience!
Amazing soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar. I have used and loved Sonos for a while and this is my favorite soundbar yet. Sonos always provides great products.
I would recommend this to a friend- Pros mentioned:Bass
UPGRADE NOW!!!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Ohyeah this one got BASS comaredd to old ARC !! UPGRADE NOW
I would recommend this to a friend Difficult setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far set up has been problematic. Cannot add the sound bar because WiFi isn't connected. But it is connected to my Epson projector so what is this referring to? The soundbar itself? If so, cannot find a menu to connect. Ugh.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your feedback about the Arc Ultra. We’re sorry to hear that the setup process has been frustrating. Let’s work together to resolve this issue so you can fully enjoy your soundbar.
It sounds like the Arc Ultra is having trouble connecting to your WiFi network via the Sonos app, which is essential for accessing its full features. Here are some troubleshooting steps to help:
Ensure the Arc Ultra is Powered On and in Range
Make sure the soundbar is properly connected to power and is within range of your WiFi router.
Check Your WiFi Settings
Confirm that your phone is connected to the same WiFi network you want to use for the Arc Ultra.
Avoid using guest networks or networks with special characters in their names.
Factory Reset the Soundbar (if needed)
If the soundbar was previously set up on another network, you may need to reset it. To do this:
Unplug the Arc Ultra for 10 seconds and plug it back in.
Press and hold the Join button (usually located on the back) while reconnecting it to power.
Wait for the light to flash orange and white, then try reconnecting.
Add the Arc Ultra in the Sonos App
Open the Sonos app and navigate to Settings > System > Add Product.
Follow the on-screen instructions. The app should guide you through connecting the soundbar to WiFi.
If these steps don’t resolve the issue, please don’t hesitate to reach out to Sonos Support. They can provide real-time assistance to ensure your system is set up correctly.
We apologize for the inconvenience and appreciate your patience as we work to make this right. Once set up, we’re confident the Arc Ultra will exceed your expectations!
- Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! So much better than my Bose! So happy I boughtb the Ultra!
I would recommend this to a friend Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound when matched with subwoofer and 2 back of the room speakers
I would recommend this to a friend