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Customer Ratings & Reviews

$1,055.00
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Customer reviews

Rating 4.8 out of 5 stars with 1240 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's exceptional sound quality, which is frequently highlighted as a standout feature. Users also appreciate the simple setup process, the sleek design, and the satisfying bass performance. While most feedback is positive, some users noted minor concerns regarding occasional volume fluctuations, the compact size, the price point, and the usability of the companion app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,240 reviews
  • Rated 5 out of 5 stars

    Great quality sounbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality soundbar. Really nice and clear listening to dialogues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Suround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , great employees that will take their time and answer questions, very friendly . I love my Sonos surround sound, would highly recommend shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfull product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfull product. Exactly what I needed for my living area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds incredible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, recommend adding Sub 4 and set of Era 300s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but not excellent.It is too expensive.That's all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App usability

    Rated 2 out of 5 stars

    Way over priced for what you get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on the reviews from others trying to upgrade from the Bose system. The sound quality was poor, and as far as the bass it was barely noticeable even after adjusting it in the app. There are some shows where the bass would bump a little, but as far as shows, I even tried the ones that broadcast in Dolby. The app is fairly difficult to use as you have to hunt for anything useful. This doesn't come with a remote so you have to use the app. If you have to switch between sound sources, you have to use the app. It doesn't automatically switch. For anyone looking at this, go with the Bose system. The sound quality is far superior

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for the sales price. Would recommend for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost completely satisfied. Only every once awhile I have to restart my TV because loss of audio to the Sonos Soundbar. If not for that it would be 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TV Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear strong sound. Does very well as a soundbar for watching TV!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because it sounded great, but was not told and did not know that you have to have a WiFi connection all the time to play. I had to return because I don’t have home internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Arc Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Arc, voices seem not as crisp. Set up was simple. The Sonos app often takes a while to load after the Arc Ultra is turned on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Sonos & Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another piece of the Sonos puzzle. Our surround sound in our home theater room is everything we had hoped for and then.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for movies and tv sound but not much for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time having a Sonos and it does not disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny ………………………………………….!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing product even if you dont have the sub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand Slam!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys customer service coupled with quality products at reasonable prices is a Grand Slam!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Not much of an upgrade if you already have the first make of the arc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underperforms and Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Sonos speakers including a Beam soundbar. That is a wonderful product. The Arc has some basic flaws. First of all, it took two exchanges before I had a properly working product. Geek Squad diagnosed the problem as several of the Arc internal speakers not working. According to a user group, this was common. The sound of the soundbar is tinny. Reminds me of an AM radio. Paired with Sonos music speakers, it sounded better BUT it can only have two side speakers (100 or 300 model) and a subwoofer. No separate rear speakers. In other words, no 5.1. It is also sensitive to different source sounds. It wants Dolby Atmos, anything different and the side speakers do not play correctly. Geek Squad and Best Buy were both wonderful thru the purchasing/return experience. Sonos Support is among the worst I have used. If you want to stay in the Sonos product line, buy the Beam Soundbar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just…ok.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dialogue is crisp and clear, but if you have a large room and or high ceilings, the surround/atmos effects are negligible.

    No, I would not recommend this to a friend