Customer Ratings & Reviews
- Model:
- ARCG2US1BLK
- SKU:
- 12791984
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the product's exceptional sound quality, which is frequently highlighted as a standout feature. Users also appreciate the simple setup process, the sleek design, and the satisfying bass performance. While most feedback is positive, some users noted minor concerns regarding occasional volume fluctuations, the compact size, the price point, and the usability of the companion app.
This summary was generated by AI based on customer reviews.
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sinos speakers! Great assistance at store.
I would recommend this to a friendStand by Me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stands behind their products and specials
I would recommend this to a friendHow I feel about my soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems, so far it has met all of my expectations.
I would recommend this to a friendSonos sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to work well. Only time will tell. Ill do another review in a year.
I would recommend this to a friendSound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this soundbar. The voices are very clear and crisp.
I would recommend this to a friendArc ultra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. A great upgrade from the Arc. Speach recognition has bewn greatly improved from the original arc.
I would recommend this to a friendGreat ptoduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has excellent speakers and sounds great. No static or interference.
I would recommend this to a friendGiant upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a realky old Vizio surround sound system that had a busted sub so i splurged on a whole Sonos system and could not be happier.
I would recommend this to a friendIt offers excellent value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Although it’s just a young product, it brings endless surprises.”
I would recommend this to a friendreview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was extremely helpful. Soundbar exeeded my expectations.
I would recommend this to a friendSonos Ultra Arc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Loving the Purchase and the Best Buy staff that helped me with my purchase
I would recommend this to a friendSonos Arc Ultra Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would add depth and strong sound to my tv but its about average. I'm still wondering if I should of went with Bose sound system.
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit after returning a Beam Gen 2 because of issues. Unfortunately, the Arc Ultra suffers from the same major issues: 1. Very frustrating setup with many false starts and do-overs. 2. Random, uncommanded volume jumps during play. I’m talking LARGE volume jumps. So I returned the Arc Ultra. It’s a shame because the sound quality is so good. If Sonos corrects the aforementioned problems I’d consider one of their products in the future, but not now.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience with the Arc Ultra. We’re glad to know you enjoyed the sound quality, but we regret the frustrations with the setup process and volume inconsistencies. The issues you describe with setup and unexpected volume jumps are not typical, and it’s understandable how these interruptions could impact your enjoyment.
If you’re ever open to giving Sonos another try, we’d love to help you troubleshoot these challenges directly to make the setup smoother and address the volume concerns. Your feedback is essential as we continually work to improve the experience, and we hope to regain your confidence in the future. Please don’t hesitate to reach out to us at support.sonos.com if you have more feedback or need further assistance.
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure it's worth the expense but still too new to rate properly
No, I would not recommend this to a friendL WILKES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent would recommend this item to anybody who likes real nice pictures and quality
I would recommend this to a friendGreat soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar - super buy! Would definitely recommend!
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement over original arc especially when it comes to dialogue clarity
I would recommend this to a friendVery solid soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar, great soundstage. But where this thing shines is the dialogue!
I would recommend this to a friendSonos sound arc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is amazing! The arc was the best decision for our large room.
I would recommend this to a friendExtremely Happy with performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely Happy with performance. Product lives up to the hipe.
I would recommend this to a friend