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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1239 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's exceptional sound quality, which is frequently highlighted as a standout feature. Users also appreciate the simple setup process, the sleek design, and the satisfying bass performance. While most feedback is positive, some users noted minor concerns regarding occasional volume fluctuations, the compact size, the price point, and the usability of the companion app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,239 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great like real live sound in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the new updated sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, we got it because we have trouble hearing vocals and we are not dissapointed. Large great room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos arc ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, much better than the previous one, I recommend it.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review! We're thrilled to hear that the Arc Ultra has exceeded your expectations and that you're enjoying the improved quality. Your recommendation means a lot to us, and we hope you continue to enjoy your new soundbar for years to come! If you have any questions or need assistance, don’t hesitate to reach out. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality worth picking up and I like how you can add a base and side speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is the best I've ever had. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bar I could of pick I would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is a huge upgrade from my Sonos Playbar. It works great with the Sonos sub mini and the rest of my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is the best purchase/investment I have made. Quality is top tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been really happy with our Sonos Arc Ultra sound bar ,2-Era 300,and a Sub4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im recommended 100% 5 stars………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for a chance to win 400$. It’s expensive but worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Condition Did Not Match the Listing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Sonos Arc listed as “Excellent condition,” but it arrived with significant cosmetic issues. It was unboxed, had visible dirt and adhesive residue from a sticker applied directly to the unit, and was even missing a letter from the brand logo. This was far from what I’d expect for an item in “Excellent” shape, especially at this price point. The pickup process at the store was disorganized. It took several employees a long time to process the order due to missing packaging and serial number info, which left little opportunity to properly inspect the product before leaving. After getting it home, I tried to resolve the condition concerns through the appropriate support channels, but communication stalled, and I wasn’t able to get clear next steps. I appreciate that open box items can vary, but this listing felt misrepresented, and the lack of follow-up left me stuck with a product that did not meet expectations. I’ve had good experiences with open box before, but unfortunately, this one has made me much more cautious moving forward.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't let Best Buy mail you anything important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let Best Buy mail you anything important because they will mail it in the Product Box and not a Shipping Box and you will end up returning damaged items. Drove back to the store again and returned immediately and I'll find somewhere else to shop. Horrible experience and huge waste of my time. Folks at the counter could not have cared less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Design, Setup ease

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought This for my husband. Excellent especially for movies and music. The design is sleek and very modern. Easy setup and wireless multi-room audio. We also purchase the extra speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Design, Sound quality

    Rated 5 out of 5 stars

    Amazing sound - one speaker bar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small living room with not too much space. No space for a sub. This soundbar fits the bill. It delivers such crisp and clear audio, with bass, and it's all I need. I don't even need to use subtitles anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    My real world experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Sonos Arc in my 3,500 sq ft single-story home for about eight months now, paired with a 77” LG G4 OLED in a fairly large open-plan living room (roughly 25 × 30 ft with 10 ft ceilings and hardwood floors). I run it solo most of the time (no Sub or rear surrounds yet), and here’s the honest breakdown after daily use. The Good – Where It Absolutely Shines • Atmos performance is legitimately impressive for an all-in-one bar. Watching Dune: Part Two, Masters of the Air, or the new season of Severance, the height effects are obvious without needing rear speakers. Ceiling bounces actually work in my room (9–10 ft flat drywall ceiling). Helicopters, rain, and flyovers have real vertical movement. • Dialogue clarity is excellent after running Trueplay (iPhone version). I used to crank subtitles on everything with my old Samsung bar; now I almost never need them, even with my Miniature Schnauzer barking in the background. • Music sounds fantastic. Apple Music Dolby Atmos mixes (The Weeknd, Billie Eilish, Taylor Swift) are wide and immersive. It’s easily the best-sounding single speaker I’ve ever owned for music, and I came from a decent 3.1 setup. • Dead-simple setup and ecosystem. Added it to my existing Sonos system (two Era 300s in the bedroom, a Roam 2, and a Sub Mini in the office) in under 5 minutes. AirPlay 2, Spotify Connect, and the Sonos app all just work. • Voice assistants: I use Alexa daily (“Alexa, play lo-fi beats on the living room”) and it’s been rock-solid. The Minor Gripes (nothing deal-breaking) • No HDMI passthrough anymore (unlike the Playbar/Playbase days). I have to run HDMI directly from my Apple TV 4K, Shield Pro, and PS5 into the TV, then eARC back to the Arc. It’s one extra cable, but I miss the old “everything plugs into the bar” simplicity. • Bass is surprisingly good for no sub, but if you love hip-hop or action movies with constant LFE, you’ll eventually want a Sub. • Night Mode and Speech Enhancement are buried in the app now instead of on the remote – small UI annoyance. • Pricey. Paid $899 on sale (normal $999). It’s worth it, but ouch. Daily Use in a Pet-Filled House With two cats and a Mini Schnauzer running around on hardwood, the glossy black finish does show paw prints and dust pretty quickly. I just wipe it down with a microfiber cloth once a week – takes 20 seconds. The upward-firing drivers haven’t collected any noticeable cat hair despite being at dog-nose height. Verdict If you have (or plan to have) other Sonos stuff and you watch a lot of Atmos content on Netflix/Apple TV+/Disney+, the Arc is basically unbeatable at this price point right now. It turned my living room into a legit mini-theater without running wires or adding five boxes. I went in expecting to be underwhelmed by “ceiling bounce” Atmos and came out a believer. Highly recommended – just budget for a Sub eventually if you really like it loud and low. (For reference: LG G4 77” → eARC → Sonos Arc | Trueplay tuned with iPhone 16 Pro | Room treatment = none beyond a couple of rugs and a sofa)

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Somos Arc Ultra!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Sonos Arc Ultra for a while, I can confidently say it exceeded my expectations. The sound quality is outstanding, with crystal-clear dialogue, deep bass, and an immersive Dolby Atmos experience that fills the entire room. Setup was quick and easy, and the integration with the Sonos ecosystem is seamless. Whether I’m watching movies, streaming shows, or listening to music, the sound is rich, detailed, and incredibly powerful. What impressed me the most was the vocal clarity and the wide soundstage, even without adding rear speakers. If you’re looking for a premium soundbar that delivers a truly cinematic experience, the Sonos Arc Ultra is absolutely worth it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Design, Sound quality

    Rated 4 out of 5 stars

    Worth upgrading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra is a game-changing soundbar, elevating home theater audio to new heights. As an expert in the field of audio technology, I can confidently say that this soundbar is a serious contender for those seeking premium, immersive sound quality without the complexity of a full surround sound system. **Sound Quality:** The Sonos Arc Ultra delivers a rich, dynamic sound profile with incredible clarity and depth. The integration of Dolby Atmos, paired with its upward-firing speakers, allows for a 3D sound experience that makes you feel like you're surrounded by the action. Dialogue is crisp and intelligible, even in the most complex soundscapes, while the low end is surprisingly punchy for a soundbar, making it suitable for everything from action films to music listening. The advanced room calibration technology ensures optimal sound dispersion tailored to your space, creating a balanced, high-fidelity listening experience no matter where you are in the room. **Design & Build:** The Arc Ultra retains the sleek, minimalistic design Sonos is known for, with a premium metal grille and a matte finish that fits seamlessly into any modern living space. It’s large enough to make a statement but still compact enough to fit under most TV setups. The build quality is exceptional, reflecting Sonos’ commitment to both aesthetics and durability. **Features & Connectivity:** The Arc Ultra is packed with features, including support for HDMI eARC, which ensures high-quality audio pass-through from your TV, and full integration with the Sonos app for a streamlined, user-friendly setup. The speaker’s Wi-Fi connectivity and Apple AirPlay 2 compatibility make streaming music and podcasts effortless, while the voice control via Amazon Alexa or Google Assistant offers additional convenience. If you’re already invested in the Sonos ecosystem, the Arc Ultra can integrate smoothly with other Sonos devices to create a multi-room audio setup or a true surround sound experience by pairing it with a Sonos Sub and rear speakers. **Performance:** Performance-wise, the Arc Ultra is a powerhouse, producing room-filling sound with a level of clarity and directionality that few soundbars can match. The addition of the upgraded processors means that sound reproduction is more precise and immersive. The soundbar excels in delivering an enveloping, cinematic audio experience, making it ideal for watching movies, sports, or gaming. However, while the Arc Ultra offers superb sound quality, its premium price may make it less appealing for those on a tighter budget, especially if you don't plan to invest in a full Sonos surround system. For those who do, the Arc Ultra represents a significant step forward in terms of audio fidelity, ease of use, and integration within the broader Sonos ecosystem. **Conclusion:** The Sonos Arc Ultra sets a new standard for soundbars, blending top-tier sound quality, cutting-edge features, and an elegant design. It’s perfect for audiophiles and home theater enthusiasts looking for an all-in-one solution that offers both stellar performance and the flexibility of integration with a wider Sonos network. If you’re looking to elevate your home entertainment experience, the Arc Ultra is an outstanding choice—just be prepared to pay for its premium quality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Sonos Arc soundbar, and it has made a big difference in my home entertainment setup. From the moment i started using it, I could notice how much clearer and richer the sound was compared to my TV speakers. Everything sounds more detailed, whether I'm watching movies, listening to music, streaming shows. One of the best things about the Sonos Arc is the surround sound experience. The Dolby Atmos feature adds a nice effect, making scenes feel more realistic and immersive. Setting up the soundbar was very simple. It connected easily with my Short throw Projector and the Sonos app guided me through the process step by step. I also played the Trueplay tuning, which adjusts the sound based on the room, and it actually made a noticeable improvement. The app itself is easy to use and lets me control everything from my phone. I also appreciate how it works with other Sonos speakers. Overall, I'm very satisfied with the Sonos Arc. It's easy to set up simple to use. and offers excellent sound quality. It has truly upgraded my home audio experience, and I would definitely recommend it to anyone looking for a high quality soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Setup ease, Sound quality

    Rated 5 out of 5 stars

    Impressive Sound Bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra is an absolute standout. The sound is rich, powerful, and incredibly immersive, with crystal-clear dialogue and deep, room-filling bass that makes movies and music come alive. Setup is effortless, the design is sleek and modern, and it integrates seamlessly with the Sonos ecosystem. Whether you’re watching a blockbuster or streaming your favorite playlist, the Arc Ultra delivers a premium, cinematic experience that genuinely elevates your home audio.

    I would recommend this to a friend