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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1239 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's exceptional sound quality, which is frequently highlighted as a standout feature. Users also appreciate the simple setup process, the sleek design, and the satisfying bass performance. While most feedback is positive, some users noted minor concerns regarding occasional volume fluctuations, the compact size, the price point, and the usability of the companion app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,239 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Sonos sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much hesitation, I was pleasantly surprised with our purchase of this soundbar. It was extremely easy to install and doesn't look intrusive under my TV. Sound is excellent and is a great addition to our system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    fantastic sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is superb without a subwoofer the sounds is amazing. easy set up, and the arc is absolutely flawless in transition from one device to another. or app to app it works GREAT!!!! I HIGHLY RECONNMEND

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was super easy, download the app and syncs all Sonos speakers instantly. Sounds incredible love watching movies with this system!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonos soundbar tends to be on the pricier side on average. With that said, it is absolutely worth saving for if your intended outcome is to upgrade from your average living room to a legitimate home theater experience. The quality is unparalleled and when combined with other components such as a subwoofer and other speakers, the entire home becomes perfectly balanced. You can legitimately walk anywhere in your house where other speakers are deployed and the sound will follow perfectly. Worth every penny, 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The sound quality is beyond impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra is an absolute game-changer for my home entertainment system! The sound quality is beyond impressive—rich, detailed, and incredibly immersive. The Dolby Atmos technology truly makes a difference, creating a 3D soundscape that brings movies, music, and games to life. It's like having a personal theater in my living room! The design is sleek and modern, blending perfectly with my TV setup. Setting it up was a breeze thanks to the Sonos app, which guided me through the entire process. The voice assistant integration and compatibility with various streaming services make it super convenient to use. What really stands out is the bass and clarity—every dialogue is crisp, and the low-end delivers a punch without being overpowering. Paired with my other Sonos speakers, the Arc Ultra has taken my surround sound setup to the next level. Overall, I’m thrilled with this purchase. It’s worth every penny for the premium sound experience it provides. Highly recommend it to anyone looking to elevate their home audio to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Sonos Arc Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the soundbar is great. Dialog is clear and music sounds wonderful. It is bigger than a lot of other soundbars.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Effects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with my existing Sonos sub and rear ones!! Replaced my aging playbase, the Ultra Arc has better depth and dialog!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sound bard available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sonos arc ultra is a nice upgrade to the sonos arc. It is certainly not a significant upgrade. It is more of a refinement as it is 15%-20% better than the sonos arc. The improvements are better bass and voices from the arc ultra. It is definitely worth the $100 price difference between the arc and the arc ultra. However, if you currently have an arc, you will not notice a huge improvement. The arc is an amazing sound bar, one of the best, the arc ultra is slightly better. I believe the arc ultra is better than both the bose ultra and the bravia theater bar 9, offering better bass and clearer and crisper voices. Music is also much better on the arc ultra than either of these two sound bars.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar itself sounds decent. As expected it’s nowhere near what you hear in the store but very good. The bass is the big seller. For the size it does have it. But for the price it’s not as complete a product as it seems. The additional speakers to complete the set are very pricy and are very buggy in the app. May be suitable for some but not what I was hoping to get for the cost.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback on the Arc Ultra! We're glad to hear that the sound quality and bass have impressed you, as those are definitely highlights of the system. However, we understand your frustration with the pricing and the challenges you've encountered with the additional speakers and app connectivity. We’re sorry to hear that it hasn’t fully met your expectations for the cost.

      We appreciate you sharing your experience, and we’ll take your feedback into account regarding the app and additional speaker pricing. If you’re still having trouble with the setup or connectivity, feel free to reach out to our support team at support.sonos.com for further assistance. We’re here to help ensure you get the best experience from your Sonos system.

      Thanks again for your review! john.milton

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Stunning sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound in all environments, deep bass, great mids and highs, worth penny

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to install right out of the box. Easy install and connects to the remote with no issues. Excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, great quality one of the best purchases I have made thanks guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos brings theater to YOU!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit; I love loud music and movies. Therefore I ventured into my local Best Buy to browse sound systems/soundbars to capture the immersive sound we or rather I enjoy at the theater. Of course the names that usually are applied to sound are Sony, Samsung, Bose and LG among others. Thankfully Best Buy does allow customers to test soundbars while shopping and I explored those names I listed above and of course I began leaning towards a couple BUT then I discovered the Sonos Arc Ultra on display. To my amazement I was BLOWN AWAY!! CAPTIVATING, IMMERSIVE and UNMATCHED were a few of the words that came to mind. I felt compelled to purchase it and watching movies and listening to music took me to a whole NEW level. The sound is mesmerizing especially for any Dolby Atmos content but in essence every type of digital format is stunning! The voice clarity and bass are room thumping. The term soundbar doesn't do the Arc Ultra justice; to me it's more of a sound system because while you are listening it seems as though sound is coming from all around as though speakers are to left and right and behind but there's nothing there. AMAZING!! If sound and immersive are your thing then this is the way to go. Kudos to Sonos for creating a GREAT PRODUCT!! A must BUY!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    If you have the dough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar when paired with the Sonos Sub 4. If you dont want a whole complex home audio system then this is it. Sennheiser Ambeo products were next in line but I saw some mixed reveiws so I went with Sonos. Now with the arc and sub (& new hdmi cable) I'm basically at $2,000. Thats not an easy pill to swallow but I decided daddy needed a treat. The audio is great, the dialog is exceptional coming from a top-of-the-line Denon product. Set up was a breeze and it take a few extra minutes to run updates. If you are not super picky about audio, you could probably buy a handful of other 2.1 systems that will get you close for at least $1,200 less. If the money isnt an issue, pull the trigger and pick this up ASAP, dont think twice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the Sonos Arc Ultra. The sound quality is excellent, with clear dialogue, powerful audio, and an immersive experience for movies, television, and music. I already enjoy Sonos products, and this soundbar has been another great addition to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The hype is real

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other Sonos products and am impressed with those. I was hesitant on this purchase due to the price point, but overall I’m super happy with it and would do it again. The sound is amazing. The virtual surround sound is impressive. Dialog of regular tv is great. That was always a struggle with previous center channel speakers. They were too muddy. The bass is substantial for a sound bar. Not the equivalent as a dedicated sub but more than you could ask for from a sound bar. Can’t wait to complete the home theater with full surround and sub at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost good, but didn't work well with our TiVo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this about one month ago, hoping it would be a noticeable improvement on our Sonos Playbar, which we've had for about seven+ years. Our main appliance for TV watching is a TiVo, albeit an old TiVo (~14 years), but it's HD, and it will be our main appliance until it finally quits. Out of the box, sound with the TiVo was constantly muddy, like static on an AM radio. I could tweak lots of stuff on the ArcUltra to make the sound better, but that required turning off many of that advanced features of the AU, which made this a really bad purchase. Why pay for all of these cool things when you must turn them off for good sound? We mainly watch movies with Apple TV, and for that, the AU was great. But, in order to get the full benefit of the AU, I would be switching on all of the features I just turned off. Way too much hassle. It got returned after two weeks. If you buy this and plan to use it with a TiVo, open it up carefully in case you need to return it, and keep in mind your return window. I wanted to like the Arc Ultra, but it just didn't work for our situation. Overall, I love Sonos. We have a Playbar, mini sub, and seven Play:1 speakers scattered about, and one 1st gen Roam. Overall, it's a very nice system; not perfect, but really good. Caveat: On the question "would you recommend this system," my honest answer is "maybe.". I can't say yes, because it didn't work for us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    I love this soundbar!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound experience with this soundbar is incredible. If you aren't a huge bass head, the built in sub is enough to get the job done without adding an actual sub. Mine is currently paired with the Era 100's as surrounds in a average size living room and it's more than enough for us. the set up was really easy as well, the app walks you through everything.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Love this soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound experience with this soundbar is incredible. If you aren't a huge bass head, the built in sub is enough to get the job done without adding an actual sub. Mine is currently paired with the Era 100's as surrounds in a average size living room and it's more than enough for us. the set up was really easy as well, the app walks you through everything.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Sonos soundbar review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this item has greater sound quality and greater online futures. The Sonos app is for the most part easy to use. My only complaint would be the fact you have to have internet to be able to use most all of the Sonos products. Otherwise very happy with my purchase.

    I would recommend this to a friend