Customer Ratings & Reviews
- Model:
- ARCG2US1BLK
- SKU:
- 6597167
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sounds great. Very clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Very clean. Looks good. Great price!
I would recommend this to a friend Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good, solid bar! Not much to say. It performs the task I needed it to do.
I would recommend this to a friend- Pros mentioned:Sound quality
Fantastic sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is amazing. Installed it in my family room.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar arc ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundbar on the market. Best buy made it easy.
I would recommend this to a friend - Pros mentioned:Sound quality
Good, solid Soundbar!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive but is a nice step up from my previous generation Sonos Arc. Glad I purchased it!
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, sound it’s good Lo recomiendo , suena genial
I would recommend this to a friend Sonos Arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from the original soundbar and very easy to setup in app.
I would recommend this to a friend- Pros mentioned:Sound quality
ARC!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar, my regular arc was really good but this one does sound a little better
I would recommend this to a friend Sounds incredible!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, recommend adding Sub 4 and set of Era 300s
I would recommend this to a friend- Pros mentioned:Sound quality
Sound novice likes purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know nothing but it sounded better than the last one we had.
I would recommend this to a friend Great quality sounbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality soundbar. Really nice and clear listening to dialogues.
I would recommend this to a friendWonderfull product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfull product. Exactly what I needed for my living area
I would recommend this to a friend- Pros mentioned:Sound quality
Arc ultrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, but you need the 'perfect" room for best effects
I would recommend this to a friend - Pros mentioned:Sound quality
Happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Done experience is cool. Highly recommend for theater quality
I would recommend this to a friend Happy with purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using a Sonos product and I was very pleasantly surprised! We are downsizing and I was looking for something that was smaller and more simple in our living room but still performed well when watching movies/tv etc. This exceeded my expectations for a soundbar and I have no regrets with it!
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your positive experience! We're thrilled to hear that your first Sonos product exceeded your expectations. It's great to know that the soundbar provided both simplicity and impressive performance for your movie and TV watching. If you ever need tips or assistance with your setup, feel free to reach out. Enjoy your new sound experience!
Difficult setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far set up has been problematic. Cannot add the sound bar because WiFi isn't connected. But it is connected to my Epson projector so what is this referring to? The soundbar itself? If so, cannot find a menu to connect. Ugh.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your feedback about the Arc Ultra. We’re sorry to hear that the setup process has been frustrating. Let’s work together to resolve this issue so you can fully enjoy your soundbar.
It sounds like the Arc Ultra is having trouble connecting to your WiFi network via the Sonos app, which is essential for accessing its full features. Here are some troubleshooting steps to help:
Ensure the Arc Ultra is Powered On and in Range
Make sure the soundbar is properly connected to power and is within range of your WiFi router.
Check Your WiFi Settings
Confirm that your phone is connected to the same WiFi network you want to use for the Arc Ultra.
Avoid using guest networks or networks with special characters in their names.
Factory Reset the Soundbar (if needed)
If the soundbar was previously set up on another network, you may need to reset it. To do this:
Unplug the Arc Ultra for 10 seconds and plug it back in.
Press and hold the Join button (usually located on the back) while reconnecting it to power.
Wait for the light to flash orange and white, then try reconnecting.
Add the Arc Ultra in the Sonos App
Open the Sonos app and navigate to Settings > System > Add Product.
Follow the on-screen instructions. The app should guide you through connecting the soundbar to WiFi.
If these steps don’t resolve the issue, please don’t hesitate to reach out to Sonos Support. They can provide real-time assistance to ensure your system is set up correctly.
We apologize for the inconvenience and appreciate your patience as we work to make this right. Once set up, we’re confident the Arc Ultra will exceed your expectations!
Sonos Arc Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the sales price. Would recommend for sure.
I would recommend this to a friendSonos Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost completely satisfied. Only every once awhile I have to restart my TV because loss of audio to the Sonos Soundbar. If not for that it would be 5 stars
I would recommend this to a friendSonos Arc Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the Arc, voices seem not as crisp. Set up was simple. The Sonos app often takes a while to load after the Arc Ultra is turned on.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! So much better than my Bose! So happy I boughtb the Ultra!
I would recommend this to a friend