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Customer Ratings & Reviews

$1,099.00

Customer reviews

Rating 4.8 out of 5 stars with 1207 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the product's sound quality as excellent and appreciate its easy setup. Many also enjoy the good amount of bass, sleek design, and reliable connectivity. However, some customers have noted issues with random volume jumps, and a few consider the price to be a drawback or find its size a bit small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,207 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Arc, and it was worth it. The voice clarity is noticeable when watching television. It is crisper and louder. This is the best sound bar that I have owned, and I am pleased with it. Spend the extra money because it is worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    An Absolutely AVERAGE Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening in the store, up close, I thought this might be worth a chance, having owned previous SONOS speakers with positive experience. BUT THIS IS NOT WORTH $1,000! After getting this home and setting it up (has no remote, must use app for sound quality adjustments) I kept trying to figure out what was so special?? Unless your willing to pair this up with a sub and additional speakers this still has all of the limitations of any soundbar and doesn't have perform as an all-in-one. If I were to purchase this after hearing at home then I would not pay more than $400.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bar does sound very good but after having a wired system I found that it just didnt hace the punch I was hoping for. I went back and got the Sub 4 and that solved the problem. I now have the Arc Ultra coupled with 2 Era 300's and the Sub 4. It really does sound great considering what I was used to after all these years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than the Original!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked mine up yesterday. I have an original Arc with two era 100’s with a sub. I can tell you the sound out of the new Arc Ultra is clearer fuller and the speech dialogue is much much clearer than the original Arc. That was the one draw back from the original Arc it sounds great but the speech dialogue seemed to get lost while watching movies. Not the Arc Ultra very clear, definitely worth the upgrade!!!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your experience with the Sonos Arc Ultra! We're delighted to hear that you’ve noticed a significant improvement in sound clarity and dialogue quality compared to the original Arc. It's great to know that the upgrade has made your movie-watching experience more enjoyable, especially with clearer speech. We appreciate your recommendation and feedback, and we're glad to have you as part of the Sonos family. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your upgraded audio experience! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar! Its as close to surround sound as you can get. For best results, make sure that your phone’s Wi-Fi connection is on 2.4G so that the speaker stays connected with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regret on the Ultra Arc/Sub 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t purchased nor, kept up with today’s tech on sound systems. After my Bose broke after approximately 7 years (had it a long time), It was time to explore. I’ve had dreams of owning a Sonos and I went to look at them seriously. WOW! After looking at Bose, Sennheiser and Sony I went with Sonos and bought the Ultra Arc & Sub 4. Very happy. Set up was a bit tough but, live Customer Service guided me which was excellent. The AI wasn’t. I’m just month in to the system, all is great. Sound is amazing, especially the voice on movies in low volume at night when everyone’s asleep. The app to control is great IMO. There is great content on YT to acclimate (Peter Pee is my fav) to learn and adjust your system. While not cheap, make the move, buy Sonos it really is next level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound bar, but make sure it’s for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar but make sure you watch enough media to justify it. Some media such as the news and YouTube just does not justify it. Only get if you watch action movies or anything along those lines.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar at its finest.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I’m no longer going back to Bose. This sound bar blew my sock off when I first turned it on. Has fine tuning features that allows you to have the sound fit your room. My nephew was looking around the room trying to find the train coming before it showed up on the screen. This sound bar will be here for the long haul. You can also add more speakers and really take the Adobe Atmos sound to a whole new level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great system 5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big deal for my Home theater, with this purchase I retired my big sound 5.1 sysyem i have enjoyed for decades although part of that system still exists, this Sonos system is magnificent, the sound is wonderful, i added the 100 surround speakers and sometime soon will add the subwoofer I did my homework when buying this system and very happy with the results plus there customer service is magnificent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best addition for Sonos ecosystem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra Soundbar is a game-changer for home audio! Its sleek design complements any living space while delivering an immersive sound experience. The clarity and depth of the sound make movies and music come alive, and the Dolby Atmos support truly elevates the listening experience. Setup was a breeze, and the app integration is seamless. Whether you're a movie buff or a music lover, the Sonos Arc is a fantastic investment that transforms your entertainment. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Sonos for the W

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, smooth setup! The app is easy to use and the sound is outstanding! Clear dialogue with immersive surround sound. Got the soundbar, sub, and Eras.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear dialogue. Easy setup. Excellent bass paired with subwoofer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar with great sound! My only complaint is it doesn’t come with a mounting bracket or any mounting hardware, you have to purchase this separately! Over all great buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movie Theater sound in a box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound. Fills the room evenly and brings the big theater push you want.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos surround

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding speaker in setup with era 300s and sub gen4. I bought stands for the era 300s from Amazon that keep them at the perfect height. Run software that sets the sound levels for all the speakers and you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Can’t Stop Watching TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Value, Quality and Ease of Use. More importantly the Customer Service was Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Upgrade over original Arc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a difference. I had the original Arc and it was amazing, but this is a game changer. The mids and lows are much more solid in this new Arc ultra. You can definitely tell a difference. Also love the center channel enhancement so you can hear the dialog clearly, not have to crank it and then turn it down when a loud scene comes on. I can leave it set to one level on volume and it is much more balanced sound. I have this paired with the sub gen 2 and Era 300s. Amazing system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The realism is so impressive that sometimes I even rewind the movie just to check if the sound came from the film or if something actually happened in real life.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    SONOS ARC ULTRA - ABSOLUTELY THE BEST SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound. Sleek design. Changes the way you listen. It just sounds different. That makes it the best I’ve ever heard from a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Love the Sonos speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra has been awesome. I got it with a pair of Era 300's for surround and a Sub 4, it's by far the best surround sound I've ever had! The ease of setup and it's capabilities are incredible.

    I would recommend this to a friend