Customer Ratings & Reviews
- Model:
- ARCG2US1
- SKU:
- 12731508
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's sound quality as excellent and appreciate its easy setup. Many also enjoy the good amount of bass, sleek design, and reliable connectivity. However, some customers have noted issues with random volume jumps, and a few consider the price to be a drawback or find its size a bit small.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
ARC!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar, my regular arc was really good but this one does sound a little better
I would recommend this to a friend Amazing soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar. I have used and loved Sonos for a while and this is my favorite soundbar yet. Sonos always provides great products.
I would recommend this to a friendGreat sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound when matched with subwoofer and 2 back of the room speakers
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooking up the soundbar to my TV only took a few minutes. Setup on the app to get connected was also quick and easy. Adjusting the sound profile to fit the room worked very well. Overall, a soundbar worth the money.
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product in the market. Incredible value by sonos
I would recommend this to a friendSonos +
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came highly recommended via online reviewers. Was not disappointed.
I would recommend this to a friendSonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this with our t.v. and it has been a very nice upgrade.
I would recommend this to a friendOptimistic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I'm hoping I haven't figured this sound bar out yet? I'm not excited about the volume level at this point.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sound novice likes purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know nothing but it sounded better than the last one we had.
I would recommend this to a friend efranklin47
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Still learning, but very satisfied at this point. Set up went without a hitch.
I would recommend this to a friendWonderful experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very Awesome product. Absolutely Highly recommended.
I would recommend this to a friend- Pros mentioned:Sound quality
Happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Done experience is cool. Highly recommend for theater quality
I would recommend this to a friend Happy with purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using a Sonos product and I was very pleasantly surprised! We are downsizing and I was looking for something that was smaller and more simple in our living room but still performed well when watching movies/tv etc. This exceeded my expectations for a soundbar and I have no regrets with it!
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your positive experience! We're thrilled to hear that your first Sonos product exceeded your expectations. It's great to know that the soundbar provided both simplicity and impressive performance for your movie and TV watching. If you ever need tips or assistance with your setup, feel free to reach out. Enjoy your new sound experience!
Difficult setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far set up has been problematic. Cannot add the sound bar because WiFi isn't connected. But it is connected to my Epson projector so what is this referring to? The soundbar itself? If so, cannot find a menu to connect. Ugh.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your feedback about the Arc Ultra. We’re sorry to hear that the setup process has been frustrating. Let’s work together to resolve this issue so you can fully enjoy your soundbar.
It sounds like the Arc Ultra is having trouble connecting to your WiFi network via the Sonos app, which is essential for accessing its full features. Here are some troubleshooting steps to help:
Ensure the Arc Ultra is Powered On and in Range
Make sure the soundbar is properly connected to power and is within range of your WiFi router.
Check Your WiFi Settings
Confirm that your phone is connected to the same WiFi network you want to use for the Arc Ultra.
Avoid using guest networks or networks with special characters in their names.
Factory Reset the Soundbar (if needed)
If the soundbar was previously set up on another network, you may need to reset it. To do this:
Unplug the Arc Ultra for 10 seconds and plug it back in.
Press and hold the Join button (usually located on the back) while reconnecting it to power.
Wait for the light to flash orange and white, then try reconnecting.
Add the Arc Ultra in the Sonos App
Open the Sonos app and navigate to Settings > System > Add Product.
Follow the on-screen instructions. The app should guide you through connecting the soundbar to WiFi.
If these steps don’t resolve the issue, please don’t hesitate to reach out to Sonos Support. They can provide real-time assistance to ensure your system is set up correctly.
We apologize for the inconvenience and appreciate your patience as we work to make this right. Once set up, we’re confident the Arc Ultra will exceed your expectations!
- Pros mentioned:Bass
UPGRADE NOW!!!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Ohyeah this one got BASS comaredd to old ARC !! UPGRADE NOW
I would recommend this to a friend Sonos soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos makes a fabulous product and this soundbar is top notch++++++
I would recommend this to a friendDepends what you think is premium…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to go back to the store which is a good 30 minute drive each way from my starting point. There were holes and beat up boxes on just about all the system boxes from the 300’s surrounds to the arc ultra and the sub box. Lack luster excitement of staff to want to help me. The Super Bowl sale was on and the sale price I paid does not match the quality and value in my opinion. Overpriced for what the Sonos system is
No, I would not recommend this to a friendSimple setup and amazing sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We waited until we could purchase the whole system and it was worth the wait!
I would recommend this to a friend- Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! So much better than my Bose! So happy I boughtb the Ultra!
I would recommend this to a friend Love this sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. Great sound and looks awesome
I would recommend this to a friend